Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

Write Your review

Tell us how Autonet Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THE SERVICE WAS GOOD”

Helpful Report

Posted 7 years ago

Hi Greg, Thank you for taking the time to review Autonet and let us know that you were pleased with the service. Kind regards Nicola

Posted 7 years ago

“Autonet are very competitive staff are very friendly and helpful.”

Helpful Report

Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the competitive prices and helpful staff at Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to use”

Helpful Report

Posted 7 years ago

Hi, Thank you for your comments and letting us know that you found Autonet easy to use. Kind regards Nicola

Posted 7 years ago

“cheapest quote by far.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the quote from Autonet. Kind regards Nicola

Posted 7 years ago

“Was simple and easy to understand what you are getting for the value of your money”

Helpful Report

Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the service and value for money from Autonet. Kind regards Nicola

Posted 7 years ago

“Quick and easy to get insurance done in minutes 😀”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you found it quick and easy to deal with us. Kind regards Nicola

Posted 7 years ago

“Easy to use and good”

Helpful Report

Posted 7 years ago

Hi, Thank you for letting us know that you were pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“It was very easy to complete”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you found it easy to deal with us. Kind regards Nicola

Posted 7 years ago

“Quick and easy to review online”

Helpful Report

Posted 7 years ago

Hi Emma, Thank you very much for your comments. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“renew price was the best and it was very simple to do”

Helpful Report

Posted 7 years ago

Hi, Thank you for your comments. We are pleased to hear that you were happy with the price and how easy Autonet were do deal with. Kind regards Nicola

Posted 7 years ago

“Very quick and easy get my Car Insurance and also very simple to make payment the payment in full too. I would highly recommend them. Thank you.”

Helpful Report

Posted 7 years ago

Hi, Thank you very much for your recommendation and letting us know that you found it quick and easy to deal with Autonet. Kind regards Nicola

Posted 7 years ago

“Good price, easy to deal with.”

Helpful Report

Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the price from Autonet. We are pleased to hear that you found us easy to deal with. Kind regards Nicola

Posted 7 years ago

“Very easy to use, and very fast. Asked the right questions and it wasn't repetitive like some sites can be. Would definitely use Autonet again, and recommend this site to others.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your recommendation and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“They gave me a competitive price without me having to threaten to go elsewhere - that was very refreshing!”

Helpful Report

Posted 7 years ago

Hi Mark, Thank you for your comments and letting us know that you were pleased with the competitive price from Autonet. Kind regards Nicola

Posted 7 years ago

“Resent being asked to pay another £15 to buy insurance over the phone. Did it on the internet only to be asked for documents, driving licence etc. Never been asked for these before. Still can't access my policy details. I've registered with my email address and password which has been accepted but haven't received an email to confirm this so can't activate my account. Was phoned and given a hard sell to get me to buy legal cover, not acceptable! All in all it's been a big pain.”

Helpful Report

Posted 7 years ago

Hi Pat, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet, We are sorry to hear that you are not happy with all aspects of the service that you have received from us. In terms of the documentation that you were asked to provide; some of the insurers that we work with do request this. This helps us to reduce fraud across the industry. We have now noted that you do not want to receive any further marketing calls and have updated your record accordingly. In terms of the policy details that you are still outstanding, I will arrange for one of my colleagues to give you a call. Kind regards Nicola

Posted 7 years ago

“Good and easy to understand , And very great value for money”

Helpful Report

Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the value for money from Autonet. Kind regards Nicola

Posted 7 years ago

“Website very user friendly. Quick and easy to use.”

Helpful Report

Posted 7 years ago

Hi, Thank you for letting us know that you were pleased with our website and that you found it quick and easy to use. Kind regards Nicola

Posted 7 years ago

“ggggggggggggggggg”

Helpful Report

Posted 7 years ago

“Good communication Easy to contact by phone Helpful with advice”

Helpful Report

Posted 7 years ago

Hi Karen, Thank you for letting us know that you are pleased with the communication from the helpful staff at Autonet. Kind regards Nicola

Posted 7 years ago

“After 7 attempts at processing and the pricing increasing each time with a overall increase of £84 I was able to successfully purchase my policy.”

Helpful Report

Posted 7 years ago

Hi, Thank you very much for taking the time to review Autonet. We can see from our system that various quotes were done online. The information included in these quotes contained different information, which is why different prices were offered. Due to a system error, we can see that a duplicate payment was taken on the account. Please accept our apologies for this and be assured that the refund has been processed for you. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews