Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy no hassle, renew price lower than I could find myself, no complaints here.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process quick and easy. Kind regards Mollie

Posted 4 years ago

“After not having to find and buy car insurance for 15 years, Autonet Insurance made it easy online. Thank you.”

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Posted 4 years ago

Hi Marj, Thanks for taking the time to leave us a review. We are pleased that we made the process easy online. Thanks Annabel

Posted 4 years ago

“I have been using Autonet Insurance for my car for the past 2 years. I find the staff helpful and informative. I feel confident in their ability regarding my car insurance. The online forms are easy to access and fill in and the telephone enquiry service has always been professional and courteous.”

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Posted 4 years ago

Hi Leigh, Thanks for taking the time to leave a review. We appreciate your feedback and your custom. We are pleased you found our team helpful and informative. Thanks Annabel

Posted 4 years ago

“The quote was and cover is exactly what I needed, very prompt and efficient with all documentation emailed before my cover started. Really happy with everything!!!”

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Posted 4 years ago

Hi Mark, Thanks for taking the time to leave a review. We are pleased that you found us prompt and efficient. Thanks Annabel

Posted 4 years ago

“Easy to review and happy with competitive rates”

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Posted 4 years ago

Hi Sally, Thanks for taking the time to leave a review. We are pleased that you found our rates competitive. Thanks Annabel

Posted 4 years ago

“Renewed annual car insurance with no issues, straight-forward and helpful telephone conversation. Very pleased with process.”

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Posted 4 years ago

Hi D H Crawford, Thanks for taking the time to leave a review. We appreciate your feedback. We are glad you were happy with the process. Thanks Annabel

Posted 4 years ago

“Easy to set up the new policy, & competitively priced.”

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Posted 4 years ago

Hi Diane, Thanks for taking the time to leave us a review. We appreciate your feedback. Thanks Annabel

Posted 4 years ago

“Great renewal price.saved even more by renewing online myself .it was very simple to do .even tho initially was sceptical as im not very tech savy .just followed the easy instructions”

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Posted 4 years ago

Hi Diane, Thanks for taking the time to leave us a review. We appreciate your feedback. Thanks Annabel

Posted 4 years ago

“Very good price and very easy to set up thank you”

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Posted 4 years ago

Hi Patrick, Thanks for taking the time to leave us a review. We are pleased you were happy with the price and the process to set up. Thanks Annabel

Posted 4 years ago

“Easy and quick to complete forms.”

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Posted 4 years ago

Hi, Thanks for taking the time to leave us a review. We are pleased the process was easy and quick. Thanks Annabel

Posted 4 years ago

“I was disappointed in the "follow-up" from Autonet, from 2019 to 2020. The normal warning in advance of home insurance renewal, did not come. It was almost by accident, that I was prompted to renew my home insurance for 2020/2021 term by other means. That could have been catastrophic if I had a household incident, with NO insurance. I could not renew on-line, because I needed the quotation from the non-existent letter to do so. So I was obliged, at the last minute, to renew by telephone. That process (when I finally got through) took about 50 minutes, which occupied your staff member, as well as myself, at a time when corona-virus, made phone connections with your office (for any subject), a scarce commodity. I tackled your staff on the subject during our phone call. She advised that the "missing" letter had been sent 17 July (the renewal date was 10 August). I never received it. But AFTER the phone renewal on 10 August, I DID received a 'renewal reminder' letter on 12 August, but dated 3 August. That 3 August letter, did not make note of any PREVIOUS letter. So, that is my frustration. From my point of view, I received no renewal letter, I almost missed my renewal action, and I did receive a renewal letter, but 2 days late, and it suspiciously took 9 days to arrive, all the way from Stoke on Trent.”

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Posted 4 years ago

Hi, Thank you for taking the time to get in touch, we are sorry to hear you aren't happy, I have passed your details on to our complaints team and someone will be in contact shortly. Kind regards Annabel

Posted 4 years ago

“it was a very nice and easy to get a quote and follow the instructions and payment i would definitely would like my other vehicles to be insured by them if they are providing multi car insurance policy”

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Posted 4 years ago

Hi Mohammed, Thanks for taking the time to share your thoughts. We are pleased the process was easy, and you would consider us again in the future. Thanks Annabel

Posted 4 years ago

“Always easy to complete, helpful agents, and never any bother”

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Posted 4 years ago

Hi Alan, Thanks for taking the time to leave us a review. We are pleased the process has been easy and you find our team helpful. Thanks Annabel

Posted 4 years ago

“Very competitive and comprehensive benefits included as standard. Easy Website to use and very quick”

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Posted 4 years ago

Hi, Thanks for taking the time to share your experience.We are glad that you found the price competitive for the level of cover and our website easy. Thanks Annabel

Posted 4 years ago

“What a seemless experience it has been to insure my vehicle again this year with Autonet !”

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Posted 4 years ago

Hi Phil, Thanks for taking the time to leave us a review. We are pleased the process has been seamless with us. Thanks Annabel

Posted 4 years ago

“Very easy to use”

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Posted 4 years ago

Hi Amanda, Thanks for taking the time to leave us a review. We are pleased we have been easy to use. Thanks Annabel

Posted 4 years ago

“Really easy and quick to renew your car insurance. Really pleased”

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Posted 4 years ago

Hi, Thanks for time to leave us a review. We are pleased that you found the process easy and quick. Thanks Annabel

Posted 4 years ago

“Provided the best quote for what was required. Really easy to follow all instructions.”

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Posted 4 years ago

Hi, Thanks for taking the time to leave us a review. We are pleased that you we found the best quote for your requirements and found the process easy. Thanks Annabel

Posted 4 years ago

“What a seemless experience it has been to insure my vehicle again this year with Autonet !”

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Posted 4 years ago

Hi Phil, Thanks for taking the time to leave us a review. We are pleased that you are with us again this year and thought that the process was seamless. Thanks Annabel

Posted 4 years ago

“I have found Autonet very pleasant and easy to deal with. The advisor I spoke to recently was well informed and knowledgeable. The service has been efficient.”

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Posted 4 years ago

Hi Richard, Thank you for taking the time to leave us a review. We are really pleased you found our team knowledgeable and pleasant to deal with. Thanks Annabel

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews