Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to take out my insurance online and made a good saving on my old insurance company quote I would recommend this company”

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Posted 6 years ago

Hi, Thank you very much for your recommendation and letting us know that you are pleased with the service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“After taking out a policy with Autonet online, my policy was adjusted with additional charges? I called to cancel the policy within 14 days - I was informed to pay cancellation charges for their admin and underwriters as I was out with 14 days. After a lengthy discussion, we realised I was within 14 days of the policy! Then, they claimed I would be due cancellation charges anyway! Why it was it explained to me costs incur over 14 days in the first place is beyond me. To reach this stage of the discussion took me 45 min on the telephone. No manager would take over the phone call to discuss the matter throughout 41 min. Stay away, their customer number is terrible and takes 30 - 40 min per call”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to get in touch. I am sorry to hear that you are not happy with all aspects of the service that you have received from Autonet. I believe that you have spoken to one of my colleagues in our Customer Service team and that your query is now resolved. However, if this is not the case, please let me know and I will be happy to arrange for this to be looked into further. Kind regards Nicola

Posted 6 years ago

“So glad I contacted Autonet. I've saved £400 on my car insurance and the customer service is excellent. A very smooth process from beginning to end.”

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Posted 6 years ago

Hi Pauline, Thank you for letting us know that you are pleased with the service that you have received. We are happy to hear that we have saved you some money. Kind regards Nicola

Posted 6 years ago

“easily to follow instructions. and great price.”

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Posted 6 years ago

Hi, Thank you for letting us know how pleased you are with the service from Autonet. Kind regards Nicola

Posted 6 years ago

“By far the cheapest truck insurance for my business and so easy to get everything set up and organised.”

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Posted 6 years ago

Hi Nathan, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 6 years ago

“Quick and easy online process”

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Posted 6 years ago

Hi, Thank you for taking the time to let us know that you found it quick and easy to deal with Autonet. Kind regards Nicola

Posted 6 years ago

“The Autonet website is clear, concise, straightforward and easy to use. I am happy with the price for my van insurance.”

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Posted 6 years ago

Hi Michael, Thank you for letting us know that you found our website clear and easy to use. Kind regards Nicola

Posted 6 years ago

“Best quote”

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Posted 6 years ago

Hi Faisal, Thank you for letting us know that you are pleased with the quote from Autonet. Kind regards Nicola

Posted 6 years ago

“YES, I AM USING FOR FEW YEAR. ALSO USE BREAKDOWN RECOVER LAST YEAR. VERY GOOD. AND CHEAPER. WILL USE AGAIN.”

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Posted 6 years ago

Hi Nasir, Thank you very much for taking the time to let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 6 years ago

“EASY TO ARRANGE”

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Posted 6 years ago

Hi Heather, Thank you for letting us know that you found it easy to arrange your insurance with Autonet. Kind regards Nicola

Posted 6 years ago

“Best quote. Cheaper than any others and right amount of cover”

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Posted 6 years ago

Hi Suzanne, Thank you for letting us know that you are pleased with the price and the product that you have purchased. Kind regards Nicola

Posted 6 years ago

“Straightforward and easy .and a great price”

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Posted 6 years ago

Hi Darryl, Thank you for taking the time to review Autonet and let us know that you are pleased with the price and service that you received. Kind regards Nicola

Posted 6 years ago

“Easy to use WEB Site to option a quotation along with a good price and first class services. Once you have your quotation there is no need to phone up like some of the other insurance companies to pay, where you are kept on the line for 15 minutes.”

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Posted 6 years ago

Hi Norman, Thank you for letting us know that you are pleased with the efficient service from Autonet. Kind regards Nicola

Posted 6 years ago

“It was cheaper than other insurance companies”

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Posted 6 years ago

Hi, Thanks for your comments. We are pleased to hear that you were happy with the price from Autonet. Kind regards Nicola

Posted 6 years ago

“No hassle ,very easy to deal with (once again ) Great price for my policy.”

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Posted 6 years ago

Hi James, Thank you for taking the time to review Autonet and let us know that you were pleased with the price. Kind regards Nicola

Posted 6 years ago

“This is the first time I have used Autonet and they gave me a great quote and it was very easy to setup. I am sure I will use them again for my other vehicles”

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Posted 6 years ago

Hi Chris, Thank you for letting us know that you are pleased with the service from Autonet, If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Because they were the cheapest and they offered more for the money”

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Posted 6 years ago

Hi, Thank you for letting us know that you were pleased with the price from Autonet. Kind regards Nicola

Posted 6 years ago

“The customer service was excellent they were very helpful in explaining the whole policy 5* excellentcy”

Helpful Report

Posted 6 years ago

Hi Stuart, Thank you very much for your comments and taking the time to let us know how pleased you were with the level of customer service that you received. Kind regards Nicola

Posted 6 years ago

“They make life easy”

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Posted 6 years ago

Hi Himesh, Thank you for taking the time to review Autonet, If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“I used Go Compare and they led me to the site. Everything was very easy and completed in a short time.”

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Posted 6 years ago

Hi Charles, Thank you for letting us know that you found it easy to use our website. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews