Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive quote and good customer service.”

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Posted 7 years ago

Hi Michael, Thank you for your comments and letting us know that you are pleased with the price and service that you received from Autonet. Kind regards Nicola

Posted 7 years ago

“When I booked the insurance, everything was quick and easy. The documentation has come through which is easy to read. I am happy with the service that is offered.”

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Posted 7 years ago

Hi Angela, Thank you for your comments and letting us know that you found it quick and easy to deal with Autonet. We are pleased to hear that you are happy with your documentation too. Kind regards Nicola

Posted 7 years ago

“the access fee is not too high, and includes four covers.”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Cheapest quote and easy to sort out.”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with Autonet. Kind regards Nicola

Posted 7 years ago

“found autonet on comparison site, process efficient and easy to navigate. fairly priced insurance.”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the efficient service and price from Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to sort through details etc and no complicated questions that were ambiguous. First class service so far”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Dreadful company.dont touch,it's money grabbing all the way.unfriendly, unhelpful and liars, combined with threats of credit black listing.for their mistakes.never use them again!.”

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Posted 7 years ago

Hi, Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received from Autonet. We take your feedback seriously and would like the opportunity to look into this for you. If you would like us to do this, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your reference number and/ or your contact details along with a short summary, we will be able to locate your file. Kind regards Nicola

Posted 7 years ago

“Never received insurance certificate. Had to chase twice. Online customer portal did not have documents either and customer services said they could not do it as did not know how to upload! Shockingly poor service, I will not be using Autonet again.”

Helpful Report

Posted 7 years ago

Hi Gary, Thank you very much for taking the time to bring this to our attention. Please be assured that we take your comments seriously. Our customer portal is something that we are currently looking to improve and I will ensure that your feedback will be passed in to the relevant team. We will also listen to the call that took place with our agent. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“I think its very cheap and afford able”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know you are pleased with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“Enrolment was easy enough and price competitive. Let's hope we don't need it but if it does come to it, i'll look forward to a good responsive service.”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Internet site very easy to use, document sent straight through on Internet. Unable to across documents on portal, not sure why. Overall good service.”

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Posted 7 years ago

Hi Rodney, Thank you for your comments and letting is know that you found our site easy to use. We will pass your comments about our portal on to the relevant department, but if there is anything further that we can help with, please let us know. Kind regards Nicola

Posted 7 years ago

“I am happy because filling the form was very easy to use and a straight forward.”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 7 years ago

“It's half the price of my previous insurance provider..big thumbs up.”

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Posted 7 years ago

Hi, Thank you for your comments and lettimngus know that you were pleased with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to use website and a competitive quote for the second year running unlike most companies that give a good quote and then hike it up for the second year, thanks for good service”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“excellent”

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Posted 7 years ago

“Easy to understand people on phone found them on compare the market.”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you found our staff easy to understand. Kind regards Nicola

Posted 7 years ago

“Great and easy”

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Posted 7 years ago

Hi, Thank you for your comments and taking the time to review Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to understand site, limited scrolling down, not too much jargon”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you found it easy to use our website. Kind regards Nicola

Posted 7 years ago

“Very easy to use and certainly took the stress out of renewing my insurance”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you found Autonet easy to use. Kind regards Nicola

Posted 7 years ago

“Good customer services”

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Posted 7 years ago

Hi Christina, Thank you for taking the time to review Autonet and let us know that you are pleased with the customer service that you received. Kind regards Nicola

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews