Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

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Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely usable website.”

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Posted 3 years ago

“Took about six weeks to get my quote for repair acted on. I spent lots of time emailing and phoning Autonet and Kitsune to no avail. Not one of my calls or messages were acted on. Diabolical customer service. The garage that did my repairs said they’d never come across such a dreadful company to deal with. They were very good and put in the legwork that your company should have been doing. They too had communication problems. I’ve since purchased a new car and will be canceling my Insurance with you in the next few days. I’d like to add that the last person I spoke to about my NCD was lovely and efficient.”

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Posted 3 years ago

“Had no problems with their website filling in my details for car insurance very clear instructions”

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Posted 3 years ago

“very straight forward , and the best price and cover , very pleased, thakyou.”

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Posted 3 years ago

“well designed website - clear and easy to understand”

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Posted 3 years ago

“Great prices and excellent customer service”

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Posted 3 years ago

“FANTASTIC CUSTOMER SERVICE!!!”

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Posted 3 years ago

“I found the web site of Autonet insurance easy to use and no problems at all and now have my car insurance complete”

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Posted 3 years ago

“Absolute rip off. Quoted one price for my Dad who paid for the policy through go compare and after the policy was set up sent him a letter saying he had to pay another £130!! Then proceeded to charge him £25 to cancel it when the policy hadn't even started. Unable to speak to anyone on phone and only able to do this through live chat. This company made the mistake but disgusting way for an insurance company to behave particularly when it was them who made the mistake. AVOID AT ALL COSTS!!”

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Posted 3 years ago

“A Very Good Quote Hoping to have a very happy service”

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Posted 3 years ago

“You find out what the insurance you have bought only when you come to make a claim, which hopefully, I will not need. I may modify my rating if I have the misfortune to make such a claim.”

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Posted 3 years ago

“This current system seems OK so far. But I would wait to see how future problems are resolved.”

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Posted 3 years ago

“Quick service”

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Posted 3 years ago

“Very helpful got my insurance in no time and a very happy quote for my van”

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Posted 3 years ago

“A very quick and simple way to get the quote you are looking for. Extremely pleased with the data provided and the quote I decided on using.”

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Posted 3 years ago

“Easy to read and set up.”

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Posted 3 years ago

“Seamless process. Thank you”

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Posted 3 years ago

“First time with Autonet. To buy and pay is easy”

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Posted 3 years ago

“autonet arevery good”

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Posted 3 years ago

“GOOD PRICE VERY COMPETATIVE WITH COVER REQUIRED”

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Posted 3 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews