Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive and easy to purchase”

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Posted 5 years ago

Hi Melanie, Thank you for letting us know that the policy was easy to purchase and the price was competitive. Kind Regards Carly

Posted 5 years ago

“Very good and quick service”

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Posted 5 years ago

Hi, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 5 years ago

“Autonet offered a competitive renewal quote and a quick and easy renewal process. Job done!”

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Posted 5 years ago

Hi, Thank you for your comments and we are pleased to hear that the renewal premium was competitive. Kind Regards Carly

Posted 5 years ago

“Happy with the online quote. Unhappy with the blunt and uninthusiatic advisor I called to confirm the quote who wanted me to then pay £15 for him to read out what I had already set up online. I’ll stick to booking through the site in future”

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Posted 5 years ago

Hi, Thank you for getting in touch and I am sorry to hear that you were not happy with the agent you spoke with and I will pass feedback on to their team manager. However we do charge a £15 fee to set the policy up via the call centre to cover the administration costs we would incur. Kind Regards Carly

Posted 5 years ago

“Very clear, easy to read and concise web page. Well done : )”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you found the website clear and easy to see. Kind regards Mollie

Posted 5 years ago

“Easy process, smooth running. Was completed quickly.”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet, its great to hear the process was smooth and easy. Kind regards Mollie

Posted 5 years ago

Hi, Thank you for letting us know that you found the process quick and easy. Kind Regards Carly

Posted 5 years ago

“Excellent just saved £283.00”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet. we are pleased to hear the price was competitive. Kind regards Mollie

Posted 5 years ago

“Very easy and most helpful”

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Posted 5 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 5 years ago

“fast good price”

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Posted 5 years ago

Hi Ian, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 5 years ago

“I would not use this insurance. They settled a claim against me even although I had a witness clearly stating that I was not at fault. They only told me they had settled after the event. They then proceeded to try to renew my policy for almost 3 times the original quote.”

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Posted 5 years ago

Hi Kirsteen, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Mollie

Posted 5 years ago

“Very quick and easy”

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Posted 5 years ago

Hi, Thank you for letting us know that the process was quick and easy. Kind Regards Carly

Posted 5 years ago

“I found the internet application process very easy and an excellent price”

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Posted 5 years ago

Hi Roger, Thank you for letting us know that the online application was easy to process. Kind Regards Carly

Posted 5 years ago

“When I first purchased my van, a social use vehicle only, there were few insurers. Now, there are many, these were the cheapest, by £130. I figure this is because they also allow for previous car ncd too. Easy to use website, easy payment screens. All in all 5*”

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Posted 5 years ago

Hi Dave, Thank you for your comments, we are pleased to hear that the price was competitive and the website was easy to use. Kind Regards Carly

Posted 5 years ago

“Quick and uncomplicated”

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Posted 5 years ago

Hi, Thank you for letting us know that you found the process quick and easy. Kind Regards Carly

Posted 5 years ago

“Easy to get a quote, easy process all round”

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Posted 5 years ago

Hi, Thank you for letting us know that the process of arranging your insurance with us was easy. Kind Regards Carly

Posted 5 years ago

“good cover for price paid so far so good”

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Posted 5 years ago

Hi John, Thank you for letting us know that you are happy with he price from Autonet. Kind Regards Carly

Posted 5 years ago

“All good no problems”

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Posted 5 years ago

Hi Walter, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 5 years ago

“Fantastic and easy to set up commercial van insurance.”

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Posted 5 years ago

Hi James, Thank you for letting us know that you found it easy to arrange your van insurance with us. Kind Regards Carly

Posted 5 years ago

“Just insyred with these guys easy online access to information”

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Posted 5 years ago

Hi, Thank you for letting us know that arranging your insurance online was easy. Kind Regards Carly

Posted 5 years ago

“It very easy to use the site Very nice employees Very kind people”

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Posted 5 years ago

Hi, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews