Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to complete forms on line”

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Posted 6 years ago

Hi, Thank you for letting us know you found the online process easy to complete. Kind regards Mollie

Posted 6 years ago

“Was smooth and hassle free to set up. The prompt online chat was quick to sort any questions I had.”

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Posted 6 years ago

Hi Dean, Thank you for letting us know that the insurance was smooth and hassle free to set up. Kind regards Mollie

Posted 6 years ago

“Every straight foreward”

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Posted 6 years ago

Hi Glenn, Thank you for your feedback, we are pleased to hear it was a straight forward process. Kind regards Mollie

Posted 6 years ago

“I'm happy with autonet insurance I'm using autonet insurance last 9year I'm not find any problems they are very nice people thanks autonet to keep me happy”

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Posted 6 years ago

Hi, Thank you very much for your continued, loyal custom over the last 9 years. We are pleased to hear that you are pleased with the service from Autonet. Kind regards Nicola

Posted 6 years ago

“Absolutely disgusting I took out insurance with this company on December the policy was £140 I’ve now sold the vehicle and tried to cancel the policy they are charging me £104 to cancel the policy, this is calculated buy time remaining and their £79 cancellation fee. AVOID THIS COMPANY.”

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Posted 6 years ago

Hi, Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with the cancellation charges. However when a policy is purchased, it is a 12 month policy that takes into account the cost of setting up and administering the policy. If the policy is cancelled before the end of the 12 month term, charges are made to cover the overall costs incurred by Autonet. These are explained prior to the policy being purchased. If we can be of any further assistance, please let us know. Kind Regards Carly

Posted 6 years ago

“They were very helpful and had good knowledge about the product”

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Posted 6 years ago

Hi, Thank you for your comments and we are pleased to hear that we were able to help. Kind Regards Carly

Posted 6 years ago

“It's what I was looking for.”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet, we are pleased to hear this insurance met your requirements. Kind Regards Carly

Posted 6 years ago

“It was quick and easy”

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Posted 6 years ago

Hi, Thank you for letting us know that the insurance was quick and easy to purchase. Kind Regards Carly

Posted 6 years ago

“quick and easy and a good price.”

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Posted 6 years ago

Hi, Thank you for letting us know that the insurance was quick and easy to purchase and that you are happy with the price, Kind Regards Carly

Posted 6 years ago

“Good and cheap Very pleased about”

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Posted 6 years ago

Hi, Thank you for your comments, it is great to hear the price was competitive. Kind Regards Carly

Posted 6 years ago

“I was pleased Autonet included legal protection cover as standard.”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased that you are happy with the inclusive products we offer. Kind Regards Carly

Posted 6 years ago

“Renewed with Autonet and got a great deal on my van insurance this year, and they have been real helpful and informative regarding a couple of issues I had with my breakdown cover.”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. It is great to here that we have been able to help you with the enquiries you have had. Kind Regards Carly

Posted 6 years ago

“quick and easy, good customer service and great value”

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Posted 6 years ago

Hi, Thank you for your comments, it is great to hear that you are happy with the customer service we have provided and the price was competitive. Kind Regards Carly

Posted 6 years ago

“very easonable price”

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Posted 6 years ago

Hi, Thank you for letting us know that you are pleased with the price from Autonet. Kind regards Nicola

Posted 6 years ago

“I didn't get an option to check if the premium was acceptable prior to being informed that my policy had been renewed. I am currently looking for alternate cover. Not impressed at all.”

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Posted 6 years ago

Hi, Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with aspects of the service that you have received. From your file, I can see that we sent details of your new premium and a reminder of the dates before we renewed the policy. If we can be of any further assistance on this matter, please don't hesitate to get in touch. Kind regards Nicola

Posted 6 years ago

“Quick and easy online, no hassle no quibble, easy to follow and purchase.”

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Posted 6 years ago

Hi, Thank for letting us know that you found it quick and easy to deal with Autonet. Kind regards Nicola

Posted 6 years ago

“Very easy to use”

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Posted 6 years ago

Hi, Thanks for taking the time to review Autonet and let us know that you were pleased with the service received. Kind regards Nicola

Posted 6 years ago

“Quick and easy to use”

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Posted 6 years ago

“Good customer service. Quick and straightforward at a reasonable price.”

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Posted 6 years ago

Hi, Thank you for letting us know how pleased you are with the service and price from Autonet. Kind regards Nicola

Posted 6 years ago

“From my first seeing Autonet and looking at their quotation ,applying and getting insurance was exceptionally fast and efficient, This insurance company ,in my opinion treats customers in a very quick , efficient, economical and professional way .I would most definitely recommend AUTONET to anyone seeking insurance”

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Posted 6 years ago

Hi, Thank you for letting us know that you are pleased with the efficient service that you have receive from Autonet. Kind regards Nicola

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews