Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient service fast and smooth”

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Posted 9 years ago

Hi Karl, Thanks for taking the time to let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“I am happy to have an insurance with Autonet Insurance. Agents are very helpful and easy to contact with them.”

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Posted 9 years ago

Hi, Thank you very much for your comments and letting us know that you are pleased with Autonet. Kind regards Nicola

Posted 9 years ago

“Qwick,easy,helpfull people,making it very stress free”

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Posted 9 years ago

Hi, Thanks for taking the time to let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Great to deal with very helpful and a good price thanks”

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Posted 9 years ago

Hi, Thanks for taking the time to get in touch and let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Very easy to set up and agents are kind and helpful. I have already recommended auto net to family and friends and I am overall very satisfied with their service and commitment to serving their customers. I hope to continue using auto net for many years to come. Thanx!”

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Posted 9 years ago

Hi, Thank you very much for your recommendation. We are pleased to hear that you are happy with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Every year I go through the process of getting quotes and filling in online forms, because that is what I know I should do. Every year Autonet find I better product at a better price. Their team are not pushy because they don't need to be... They have the answer”

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Posted 9 years ago

Hi, Thank you very much for your comments and letting us know that you are pleased with the service and price from Autonet, Kind regards Nicola

Posted 9 years ago

“Shocking !! Not happy at all , salesman had terrible attitude and very ignorant , more or less told my wife and myself we were lying and yawned all through telephone dealings , my qote and monthly payments trebled in a matter of minutes ?? Seriously considering cancelling”

Helpful Report

Posted 9 years ago

Dear Mr Heeps, Thank you very much for taking the time to get in touch and bring this to our attention. We take customer feedback very seriously and have listened to the call that was made. The service that you received is not of the standard that we expect. Please accept my sincere apologies for this. We will speak to the agent involved. We do hope that you don't cancel your policy with Autonet. We aim to provide an excellent level of customer service in the future for you. If we can be of any further assistance, please let us know. Kind regards Nicola I

Posted 9 years ago

“Its a shame you cant respond to the replys on here I got stung with an extra charge of £50 becouse they didn't ask the right questions in the first place £35 of which is there admin fee. This is how they treat customers who have been with them for a number of years . I will never deal with this company again .”

Helpful Report

Posted 9 years ago

Dear Mr Remmer, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer feedback and your comments have been passed on to the relevant department. As a gesture of goodwill, we have reduced the amount owed by £20. If we can be of any further assistance, you can contact me on reviewsites@autonetinsurance.co.uk. Kind regards Nicola

Posted 9 years ago

“Auto net insurance are very helpful and efficient insurer. They delt with my quote with fast and thorough. No doubt I will use them for my next renewal and tell my friends and family.”

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Posted 9 years ago

Hi Danny, Thank you very much for taking the time to let us know that you are pleased with the service that you have received from Autonet. Kind regards Nicola

Posted 9 years ago

“Best quite, easy to set up, good service”

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Posted 9 years ago

Hi Catherine, Thank you very much for taking the time to get in touch and let us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 9 years ago

“I found Auto net to be very competitive on price and was helped, in my dithering old-age,to grasp the necessary facts and relevant figures by the kind staff on the phone. As my printer has been playing up of late, I was provided, at my request, with the relevant documents in paper form for which I am sincerely grateful. I have saved nearly £20 by leaving my previous insurance provider. Frank.”

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Posted 9 years ago

Hi Frank, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet, We are pleased to hear that we were able to help. Kind regards Nicola

Posted 9 years ago

“Autonet were easy to get through to on the phone and the staff have been consistently polite and helpful. Prices have also been competitive. Overall I'm glad I picked Autonet for my car insurance, I renewed though them too.”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for your comments. We are pleased to hear that you are happy with the price and service that you have received from Autonet. Kind regards Nicola

Posted 9 years ago

“Through every stage the price kept changing by a few pounds but other than that it was a good experience.”

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Posted 9 years ago

Hi Jamie, Thank you very much for your comments and taking the time to let us know that you were pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“the service was very good very quick and smooth thank you”

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Posted 9 years ago

Hi Carina, Thank you very much for taking the time to get in touch and let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“It was effortless arranging building & contents online with autonet.”

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Posted 9 years ago

Hi Lynne, Thank you very much for taking the time to get in touch and let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“great service, very helpful friendly staff 2nd year and counting !!!”

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Posted 9 years ago

Hi Sarah, Thank you for your continued custom and for taking the time to let us know how pleased you are with the service that you have received from Autonet. Kind regards Nicola

Posted 9 years ago

“No trouble , fast efficient and frienndly .and dealt with everything tailored towards my needs ..”

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Posted 9 years ago

Hi Mark, Thank you very much for your comments. We are pleased to hear that you are pleased with the efficient service from Autonet. Kind regards Nicola

Posted 9 years ago

“Hi Autonet sent me a renewal insurance quote which was very good I did my research and had an excellent deal I did renew my insurance with Autonet excellent service from start to finish in hours my car insurance was completely renewed for year very happy with the service very professional”

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Posted 9 years ago

Hi Lisa, Thank you very much for your continued custom and for taking the time to let us know that you were pleased with the service you received when you renewed your insurance. Kind regards Nicola

Posted 9 years ago

“Ok ok ok ok”

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Posted 9 years ago

“Amazing service and.staff”

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Posted 9 years ago

Hi Joanne, Thank you very much for taking the time to get in touch and let us know that you were pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews