Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, no hassle renewal process”

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Posted 8 years ago

Hi Andrew, Thank you very much for taking the time to get in touch and let us know that you were happy with the efficient service that you received from Autonet. Kind regards Nicola

Posted 8 years ago

“Very easy to do ????”

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Posted 8 years ago

Hi Mark, Thanks for letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“customer service assistant was very helpful and thorough going through everything with me”

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Posted 8 years ago

Hi Linda, Thank you for letting us know that you were pleased with the thorough customer service assistant at Autonet. Kind regards Nicola

Posted 8 years ago

“Been with Auto net now for 6 years, i check ever year to see if i can get a cheaper price at other places but no one can match them on price WELL DONE AUTO NET”

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Posted 8 years ago

Hi Chris, Thank you very much for your continued custom and letting us know that you are pleased with the price from Autonet. Kind regards Nicola

Posted 8 years ago

“i would say very good but i spent an hour on the phone and had to go through my details 4 times other than that very good”

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Posted 8 years ago

Hi Luke, Thank you for taking the time to get in touch. We are pleased to hear that you were pleased with Autonet on the whole. Kind regards Nicola

Posted 8 years ago

“very good staff and plesant to talk too very good service thankyou”

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Posted 8 years ago

Hi Paul, Thank you for your comments and letting us know that you are happy with the service you received from the pleasant staff at Autonet. Kind regards Nicola

Posted 8 years ago

“I had another quote from another company , which was cheaper , I told the sales person this , gave the name of the company and the price quoted , the sales person was able not only to match but beat the other quote with a like for like policy . She was courteous and professional throughout . I have been a customer with autonet for 8 years and value their service highly . I would and have recommended autonet to anyone . Excellent service .”

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Posted 8 years ago

Dear Mr Beaman, Thank you very much for your continued custom and for your recommendation. We are pleased to hear that we were able to match the price and that you were pleased with the efficient call handler. Kind regards Nicola

Posted 8 years ago

“Quick clear and efficient service, thank you”

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Posted 8 years ago

Hi Paul. Thank you for letting us know that you are pleased with the efficient service from Autonet. Kind regards Nicola

Posted 8 years ago

“Very good service from a company I trust and have used for more than 10 yrs”

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Posted 8 years ago

Hi Stephen, Thank you for your continued custom. We are pleased to hear that you are happy with the service that you received from Autonet. Kind regards Nicola

Posted 8 years ago

“Seemed helpful on change of vehicle then I checked elsewhere and they were £80 more expensive, guess what cost me just as much to cancel as it did to change vehicles, also £35 fee for getting a new quote???”

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Posted 8 years ago

Hi Mark, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet. When a policy is arranged over the phone with our call centre, a standard £35 charge is applied to all customers. The policy is then a 12 month policy based on the information supplied at the time. If the information changes within this 12 month period, or a cancellation is made, charges are made to cover the costs incurred to Autonet. These costs are explained before the policy is purchased. Autonet always aim to provide competitive premiums to the market place, but unfortunately are not able to comment on the prices offered by other providers. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 8 years ago

“Excellent service and very competitive quote. Would highly recommend.”

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Posted 8 years ago

Hi Marie, Thank you very much for your recommendation and for letting us know that you are pleased with the excellent service that you received from Autonet. Kind regards Nicola

Posted 8 years ago

“Very clear, quick and effecient”

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Posted 8 years ago

Hi Lorraine, Thank you very much for taking the time to let us know that you were pleased with the efficient service from Autonet. Kind regards Nicola

Posted 8 years ago

“Good car insurance .cheap last year”

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Posted 8 years ago

Hi Basil, Thank you for your comments and letting us know that you were pleased with Autonet. Kind regards Nicola

Posted 8 years ago

“Was going to go somewhere else for cheap price , but the quote was decent , happy costumer”

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Posted 8 years ago

“Autonet provide for me good service and help with insurance to”

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Posted 8 years ago

“No fuss, no nonsense company to do business with, helpful customer services and competitive rates”

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Posted 8 years ago

“Had to call several times to sort out my no claims bonus and each time the staff were very friendly and very helpful. Stress free! Thank you again.”

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Posted 8 years ago

“I have had my vans insured with Autonet for the last six years. Mainly because they are very easy to deal with. I spend a lot of my time project managing all kinds of maintenance, shop refits and large commercial jobs so I don't get much time to deal with things like van insurance. Using Autonet has enabled me to spend more time doing the things that keep the business going while they take care of the insurance. I shall continue using the, for the foreseeable future.”

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Posted 8 years ago

“Friendly , helpful support to set up the right insurance to meet my needs. Highly competitive price and good after sales follow up to ensure I had all the documentation I need. Well done!”

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Posted 8 years ago

“Very pleased with these guys .Important letters sent always on time and enough time scale to take a decision,and before making any important changes they phoned me up .”

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Posted 8 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews