Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Autonet Made changing. My car Insurance. So. Straight forward. As first getting my. quote, Then telling me the added extra That is. Must. But II still Came out. Such good. Price Leaving. The other quote.s Way behind. As the Other. Insurance company's. We're so expensive on. There. Added extras,”

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Posted 8 years ago

Hi Stephen, Thank you for letting us know how easy you found it to purchase your car insurance with Autonet. We are pleased that we were able to help. Kind regards Nicola

Posted 8 years ago

“Competitive prices,professional approach”

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Posted 8 years ago

Hi, Thank you very much for letting us know that you are pleased with the price and professional service from Autonet. Kind regards Nicola

Posted 8 years ago

“very good service”

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Posted 8 years ago

Hi Karl, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“I made a mistake with the account details I supplied and my direct debit didn't go through. Within 7 days, while I was on holiday, my insurance was cancelled and I am being threatened with legal action if I don't pay the cancellation fee and charges. No opportunity to discuss or come to a compromise. Entirely unacceptable behaviour.”

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Posted 8 years ago

Hi Lisa, Thank you very much for taking the time to get in touch. Your comments have been passed to our Complaints team, who will look into this accordingly. Kind regards Nicola

Posted 8 years ago

“I was happy with the service and I recomend these”

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Posted 8 years ago

Hi Rahim, Thank you for your comments, we are pleased to hear that you are happy with the service and that you would recommend Autonet. Kind regards Nicola

Posted 8 years ago

“Very quick and user friendly had no problems. Docs online thanks”

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Posted 8 years ago

Hi Paul, Thank you for letting us know that you are pleased with the service that you received from Autonet. Kind regards Nicola

Posted 8 years ago

“Easy to use”

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Posted 8 years ago

Hi Dean, Thank you very much for letting us know that you found Autonet easy to use. Kind regards Nicola

Posted 8 years ago

“Quick and easy.... no hassle”

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Posted 8 years ago

Hi Jamie, Thank you for your comments and letting us know that you found it quick and easy to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“easy to use and very competitive. especially as lloyds doubled my premium in 1 year ! hows that possible”

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Posted 8 years ago

Hi Sarah, Thank you for your comments and letting us know that you were pleased with the service that you received from Autonet. Kind regards Nicola

Posted 8 years ago

“Everything went very well, I sent documents that were required by e-mail, all sorted within week and insurance was up and running, well done.”

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Posted 8 years ago

Hi Jacqueline, Thank you very much for your comments and letting us know that you were pleased with the service that you received from Autonet. Kind regards Nicola

Posted 8 years ago

“Everything correct on renewal and price was good too”

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Posted 8 years ago

Hi Deborah, Thank you for taking the time to get in touch and let us know that you are pleased with the service that you have received from Autonet. Kind regards Nicola

Posted 8 years ago

“1st rate customer care excellent to deal with many thanks”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the customer service at Autonet. Kind regards Nicola

Posted 8 years ago

“Excellent insurance, couldn't fault it.”

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Posted 8 years ago

Hi Michelle, Thank you for letting us know that you are pleased with your purchase from Autonet. Kind regards Nicola

Posted 8 years ago

“Autonet were able to comfortably beat my existing insurance quote saving me money. The process of submitting NCB was also a breeze with fast and clear communication as to what was required and how to provide”

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Posted 8 years ago

Hi Alard, Thank you very much for your comments and letting us know how easy your found it to deal with Autonet. We are pleased to hear that we save you money. Kind regards Nicola

Posted 8 years ago

“Easy to navigate and quick results”

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Posted 8 years ago

Hi Simon, Thank you for letting us know that you found it easy to deal with Autonet, Kind regards Nicola

Posted 8 years ago

“very good , smooth renewal”

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Posted 8 years ago

Hi Dominic, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“Cheapest with lower excess. I wish that Insurance companies could share information so one didn't have to prove your no claims years. I didn't see the email requesting this until the last minute as I had been away. Or, perhaps, ask for it at the time of choosing the insurance. Not much notice given of requiring this. It is holiday season, after all. And the tone quite threatening about cancelling the insurance if not received by the rather short deadline.”

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Posted 8 years ago

Hi Teresa, Thank you very much for your comments. In terms of the no claims bonus, we don't have access to an industry-wide database to share this information at the moment, although we do hope to have something available in the future. Autonet are an insurance broker and some of the insurers that we work with request that we obtain this information within set deadlines. By requesting this information, it helps us to work with our insurer partners and reduce fraud across the industry. Thank you for providing your proof of no claims bonus to us. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 8 years ago

“Easy service very organized”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“Easy service very organized”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“Easy to organise insurance. As it should be”

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Posted 8 years ago

Hi, Thank you for letting us know that you found it easy to organise your insurance with Autonet. Kind regards Nicola

Posted 8 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews