Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very helpful and very competitve prices”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to share your thoughts. We are pleased that you found us helpful with competitive prices. Thanks Annabel

Posted 4 years ago

“Very competitive with great extras added in as standard”

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Posted 4 years ago

Hi Greg, Thanks for taking the time to leave a review. We are pleased that you found our prices competitive and you were happy with the level of cover. Thanks Annabel

Posted 4 years ago

“brilliant customer service, the lady was called deb and she went through everything with me she was polite and friendly made this task a whole lot easier thankyou”

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Posted 4 years ago

Hi Janina, Thanks for taking the time to get in touch. We are pleased that you were happy with our team member and they made the process easy for you. Thanks Annabel

Posted 4 years ago

“I think cold calling at 7.58am is totally inappropriate as well as illegal. STOP doing it”

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Posted 4 years ago

Hi Jill, Thanks for taking the time to get in touch. We are sorry that you were not happy with us calling you and would like to look into this further. Unfortunately we would need some further details to do so, please email reviewsites@autonetinsurance.co.uk with the telephone number that we called you on. Thanks Annabel

Posted 4 years ago

“So easy to follow, clearly designed for simplicity.”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased that you found the process easy to follow and our site laid out simply. Thanks Annabel

Posted 4 years ago

“You promised to send home insurance by post I've still not received it even after my telephone call to you this insurance was taken out at the beginning of October”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are sorry to hear about your experience with your documents. We have reissued these to you. If you wish for us to investigate this further please contact us via reviewsites@autonetinsurance.co.uk. Thanks Annabel

Posted 4 years ago

“A really straight forward process with competitive rates, offering all of the services I need to insure my new van.”

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Posted 4 years ago

Hi Ronnie, Thanks for taking the time to leave a review. We are pleased that you found the process straightforward and we covered your needs. Thanks Annabel

Posted 4 years ago

“Confirm your Policy and state that no further documents are required, then send emails 12 days later stating they require X,Y and Z, cancle policy because you do not reply and demand a £50 cancelation fee.”

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Posted 4 years ago

Hi Jim, Thanks for taking the time to leave a review. We are sorry to hear that you aren't happy with our service. We have passed your details over to our complaints team. Thanks Annabel

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Hi Diane, Thanks for taking the time to leave a review. We are pleased that you found the process quick and easy. Thanks Annabel

Posted 4 years ago

“From receiving my quote to setting up my policy every thing run very smoothly.”

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Posted 4 years ago

Hi Jb, Thanks for taking the time to get in touch. We are pleased the process has gone smoothly with us! Thanks Annabel

Posted 4 years ago

“They sell insuance what more can I say???”

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Posted 4 years ago

Hi, Thanks for taking the time to give us a star rating. Thanks Annabel

Posted 4 years ago

“Good price and easy to complete admin what more can you ask for.”

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Posted 4 years ago

Hi Ian, Thanks for taking the time to get in touch. We are happy you were pleased with the price and found the process easy. Thanks Annabel

Posted 4 years ago

“Exactly what I am after. Super quick, super easy online system to insure my vehicle. Effortless. Highly recommend!”

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Posted 4 years ago

Hi Carl, Thanks for taking the time to leave a review. We are pleased that we managed to meet your needs and you found the process effortless. Thanks for recommending us! Annabel

Posted 4 years ago

“I have been with Autonet for a few years and am very happy to stay with them. Their price is very competitive and the in fact has gone down this year! The policy gives me all the cover I need and renewing the policy is very easy.”

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Posted 4 years ago

Hi John, Thanks for taking the time to let us know about your experience with us. We appreciate your comments and custom! We are pleased that you have been happy with our priced and find us easy to deal with. Thanks Annabel

Posted 4 years ago

“I’m very happy with the service I got”

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Posted 4 years ago

Hi Mufutau, Thanks for taking the time to get in touch. We are pleased you were happy with our service level. Thanks Annabel

Posted 4 years ago

“Simple as ABC, no hassle.no fuss,had my car insurance sorted in five minutes,not to mention£100 cheaper than my previous insurer..would defenitly recommend......”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased you found process hassle free and we helped to make you saving. Thanks for recommending us! Annabel

Posted 4 years ago

“Overall it is good and efficient. The renewal notice was sent to me in good time. When I had to change certain facts on the policy, I telephoned and it was done quickly.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to leave a review. We are happy you received your renewal notice promptly and were able to update your details quickly. Thanks Annabel

Posted 4 years ago

“website very easy to complete, hopefully I will receive the documentation as quicky”

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Posted 4 years ago

Hi Marilyn, Thanks for taking the time to get in touch. We are pleased that you found the website easy to complete. Thanks Annabel

Posted 4 years ago

“Easy to navigate and clear presentation of policy”

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Posted 4 years ago

Hi Mark, Thanks for taking the time to leave a review. We are pleased you found our site easy to navigate and with clear information. Thanks Annabel

Posted 4 years ago

“good and easy to use”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased that you found us good and easy to use. Thanks Annabel

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews