Autotrader Reviews

Name: Autotrader
Address: Auto Trader Digital,Willow House,Woodlands Business Park, Newton le Willows
Rating: 2.48

2.5 Rating 62 Reviews

37 %

of reviewers recommend Autotrader

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0845 345 3450

Email:

enquiries@autotrader.co.uk

Location:

Auto Trader Digital,Willow House,Woodlands Business Park
Newton le Willows
WA12 0HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid £50 for ONE MONTH listing! Had nothing to list, but refund refused! The car was listed briefly a couple of days but had to remove it as I ultimately never won the car auction (back in January). Upon contacting support, they refused to issue a refund, or even change the car advert to the vehicle I actually own. In essence, I made a card payment of £50, and they provided absolutely nothing, just keeping the money! They couldn't care less about customer service during lockdown either, completely opportunistic behaviour. Laughable and atrocious policy - I'm simply shocked a company of this size would seek to retain money in such a deceitful and dirty manner. Have filed a complaint with the Ombudsman.”

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Posted 3 years ago

“Our advert for our motorhome was placed in the van section, autotrader cant look after their customers a shambles.”

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Posted 3 years ago

“Listed 2 cars then got hit by a multitude of scammers. Contacted Autotrader who didn't care one iota. Moved listings to eBay. Perfect.”

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Posted 4 years ago

“I would like to amend my previous review the company has been very helpful and friendly very helpful”

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Posted 4 years ago

“I would like to amend my previous review the company has been very helpful and friendly so very happy”

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Posted 4 years ago

“I'm a trader and been treat unfairly after lining autotraders pockets with my business adverts . I got a negative review which to most are lies yet they will not publish my reply to it. autotrader obviously dont listen to the people paying their wages they clearly hear the voice of people that can be anyone leaving these negative comments .their customer service are diobolicle no help at all waste of time trying to explain to the review enquiry department . even though the guy who I first spoke to said its bad autotrader had posted the negative review . they shouldn't be allowed to post negative reviews after 18 month of purchasing”

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Posted 4 years ago

“Advertised car on Autotrader and did not get one genuine inquiry. Plenty of scam texts and emails, won't use this method again.”

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Posted 4 years ago

“Would not publish my review in a terrible dealer”

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Posted 4 years ago

“Great App, Used a lot when trying to find the perfect first car, covers all kinds of cars and the refine area is great to find specific models, age, miles etc. Would recommend, provides phone numbers and email address’ for private sellers and also mile location from where you live :)”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Until recently. I would have given Autotrader 5 stars for its layout and ease of use....... that was until..... the new format when your search for "more options". The old system was brilliant, simple so quick to use. The new one is ABSOLUTELY DREADFUL ( IN A ONE VERTICAL LINE DOWN NO BOXES /PICS TO TICK AT TOP OF PAGE. WHAT ON EARTH MADE YOU THINK THIS WAS BETTER ? I hate it, horrible to use. If this is permanent , Ill find another site and I suspect so will many many others.”

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Posted 4 years ago

“Easy to navigate and work my way around the site, and has been my go to website for car buying since my first car.”

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Posted 4 years ago

“Generally I like Autotrader and it is probably the best site for used cars in the UK.Recently I left negative feedback on a dealer (Dynamic Performance Cars in Birmingham ) due to lack of communication.The review was approved and published and then....disappeared.So how realistic/worthwhile are their reviews if they are doctored in this way?”

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Posted 5 years ago

“my experience wasn't with autotrader directly , it was with a car sale that I bought through the adverts on auto trader , private sales and was sold a dud. £700 for a car with fake mot and within 24 hours the car was broken down and needed £800 worth of work doing to make it road safe, (it appeared fine when we purchased it and checked it over). contacted auto trader for advice and not even a reply. not a call, email nothing. now are 3 weeks on, had to have the car repaired. really could have done with some advice on returning the car to the seller.”

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Posted 5 years ago

“Absolute conning cowboys, please check them out on Don’t get done, get Dom & The Sheriffs are coming, as you will see it is the same company with the same owners at the same address!!!”

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Posted 6 years ago

“Very proffesional person and helped out with my car with everything I needed recommended”

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Posted 6 years ago

“Great website with comprehensive search filters and so nicely laid out.”

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Posted 6 years ago

“Excellent search engine for cars, usefull and easy, addictive.”

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Posted 7 years ago

“Quick, easy to use, fast photo upload, good quantity deals.”

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Posted 7 years ago

“Their search options are excellent. I was looking for a low mileage small hatchback, economical to run and for sale fairly locally. The information given was great and I found my car in very little time. I purchased it the next morning.”

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Posted 7 years ago

Autotrader is rated 2.5 based on 62 reviews