Auxillis Reviews

Name: Auxillis
Rating: 4.37

4.4 Rating 679 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

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Metrics

4.4

Based on 679 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Auxillis 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very good experience, could probably be a bit better at communication in their own office though. The driver who dropped off and also picked up the car was very good, explained everything to me in detail. Would be happy to use again.”

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Posted 3 weeks ago

“took all of the pain and hassle out of an insurance claim. Auxillis took me through every step seamlessly from a hire car being arranged very promptly to a car clinic being appointed , car collected and the clinic were excellent at keeping me informed on progress . Work completed well and quickly . Customer advisers were there to talk to me and were so helpful Highly recommended and way above my expectations”

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Posted 1 month ago

“The driver who delivered the vehicle very thorough and informative, polite and presented ne with additional advice to protect myself on the road from future collisions.”

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Posted 1 month ago

“Great customer service. Helpful advisers and explained everything properly. Very organised with paperwork, hire car and keeping you up to date with progress.”

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Posted 1 month ago

“From start to finish of my 3rd party claim Auxillis kept me informed and were flexible throughout the process. Great communication and overall customer service would definitely recommend and thank you”

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Posted 1 month ago

“Everything worked with no problems and very helpful staff”

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Posted 1 month ago

“Can’t fault the service And all the staff I talk to were very helpful Thank you”

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Posted 1 month ago

“Excellent services from the first phone call, would not hesitate to recommend you”

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Posted 1 month ago

“Great workmanship. Excellent finish.”

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Posted 1 month ago

“Excellent service from start to finish, would highly recommend.”

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Posted 1 month ago

“The service was fantastic. And Maxine. Was amazing. So helpful.”

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Posted 1 month ago

“This organization will sweet-talk you into sending all your hard-earned money with promises of doubling it through shady schemes. But before you can say "jackpot," they drain your account and leave you high and dry. After falling for their trickery, I was feeling pretty hopeless. But then M A D A C O V I . C O . swooped in and worked their magic. In just a few days, they helped me recover my money and my profits. Plus, with the info they provided, I regained control of my account and reclaimed everything that was rightfully mine. If you're in a bind, these folks can definitely help you out!”

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Posted 1 month ago

“Did not collect car when they said they would Did not communicate To add insult to injury they took a £60 fee -administrative cost (scurrilous) from my account when I received a fine which was not legally enforceable as it was outside of the 14 day statutory period I would not recommend this company based on my poor experience”

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Posted 2 months ago

“Absolutely great service I wish I could say that they could have done more but they couldn’t have In this day and age it’s unusual to have faultless service throughout but this was the exception”

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Posted 2 months ago

“Very friendly staff kept me informed and up to date from start to finish. Hire car was left for me to pick up when I dropped my own car off for repair and I left it there when I collected my car after repair.”

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Posted 2 months ago

“I was kept continuously up to date on the progress of my repair and on the occasion I had to call them nothing was too much trouble”

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Posted 3 months ago

“Fantastic service would highly recommend”

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Posted 3 months ago

“Extremely a good service Car delivery and collection on time Very friendly staff who Delian’s collected the car Would recommend this company Roy Happy customer”

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Posted 4 months ago

“Very helpful”

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Posted 4 months ago

“I was provided with a 'courtesy' car following an accident. Eventually got my car fixed and returned, but Auxillis never turned up today to pick up their car. It was impossible to speak to anyone from the local depot. Have waited in all day, and I'm told I'll get a call when they're 10 minutes away. This is not helpful. I can't keep both cars on my drive and there are double yellow lines outside my house which I've explained to Auxillis. I called this afternoon to see what was happening but told to wait as the drivers are responsible for their own schedules and managers don't seem to care or have a clue.”

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Posted 4 months ago

Auxillis is rated 4.4 based on 679 reviews