Auxillis Reviews

Name: Auxillis
Rating: 4.37

4.4 Rating 681 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

Questions

Metrics

4.4

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Auxillis made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Auxillis 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was immediate 1st class service that I received. The people that I dealt with were excellent, most helpful right through the process.”

Helpful Report

Posted 5 years ago

“Very efficent and easy to deal with, and the car provided was stop class”

Helpful Report

Posted 5 years ago

“You have not completed my claim, it's still pending?”

Helpful Report

Posted 5 years ago

“Not yet Finalized”

Helpful Report

Posted 5 years ago

“A big thank you to Auxillis for the excellent service they provided following my accident. Within minutes of reporting my accident Auxillis was soon in touch. A car was delivered and collected when promised. Staff were efficient, effective and courteous at all times. I would certainly recommend the company.”

Helpful Report

Posted 5 years ago

“Auxillis have been great, they were friendly and helpful and very polite. Helped to make sure everything fitted around our family needs. Very quick and lovely service”

Helpful Report

Posted 5 years ago

“Excellent service and communication from auxiliary. Courtesy car was delivered and picked up on time. Delivery and pick up drivers were professional but friendly.”

Helpful Report

Posted 5 years ago

“Auxillis were extremely competent and effective from the first communication, the time my hire car was delivered until it was picked up from the repairers.”

Helpful Report

Posted 5 years ago

“On 10/01/ 2019 our car was ran into by… On 10/01/ 2019 our car was ran into by a third party so phoned ins and they put me on to Auxillis as a no fault claim.So far I have experienced very very poor communication from them. Our car was not picked up until 18/01/2019 because the garage they had allocated was full to capacity but they failed to inform me until I phoned them about it. I have since had to get in touch again to get any info on how this was progressing as they are not keeping me informed in any way about it. Terrible service and in my opinion just an extra cost to people who pay for insurance, will certainly avoid them in the future. And the saga continues,I have had to go and retrieve our vehicle from 50 miles away and it is in worse condition than when it went away. Lots of nuts and bolts left in the centre console, body parts removed from the bumper and engine bay and just thrown in the boot. Have had to phone my insurance and tell them to handle the issue and immediately get a response next day by letter from auxillis next day to confirm that my insurance company are dealing with the whole matter now. By far the worst experience I have had ever when dealing with damage to a vehicle. There should be an option for no stars because Auxillis dont get any from me.”

Helpful Report

Posted 5 years ago

“A very professional all round service”

Helpful Report

Posted 5 years ago

“When the car was picked up and the repairs carried up I was kept informed and was pleased with the service”

Helpful Report

Posted 5 years ago

“Very quick service. Customer service was great”

Helpful Report

Posted 5 years ago

“My car was collected and a curtesy car given in return. My car was returned within a few days like a shiny new penny. Great work plus they cleaned it inside and out for which I was grateful of!! Highly recommended company.”

Helpful Report

Posted 5 years ago

“What can I say brilliant job do for me”

Helpful Report

Posted 5 years ago

“Very good service the car was delivered on time and people were very friendly and the car was taken back on time I would recommend the company to my family and friends”

Helpful Report

Posted 5 years ago

“Fantasic team , friendly and very helpful and extremely polite”

Helpful Report

Posted 5 years ago

“Quick delivery when they said they would, to my home. Collected a few days after the agreement ended, at the agreed time n place. Lovely car, first class service!!”

Helpful Report

Posted 5 years ago

“Very very good service”

Helpful Report

Posted 5 years ago

“Brilliant customer service and people on the phones were very helpful every time.”

Helpful Report

Posted 5 years ago

“Overall, a good service offered and repairs were absolutely top notch.”

Helpful Report

Posted 5 years ago

Auxillis is rated 4.4 based on 681 reviews