“Not happy! I sent two email asking about the missing tool I paid for, no responce. Also filled out two reveiws, no reponce. There's not a phone number on the website. No please with thelack of customer service.”
“My wife bought me one of your watches which I really liked so I bought her one which she loved as well. My only suggestion would be either offer the gold bracelets pictured with the Aurora Obsidian watch or providing a link to where to get them.”
“It was a horrible experience. Poor quality product, watch & bracelet. Watch did work out the box. NO customer service at all. Keep your money if you don't want to lose it.”
“Beautiful watch and the engraving thing is cool, however be warned. If you make a mistake on the engraving you have like zero chance of fixing it. I ordered my watch and as soon as I placed the order I realized I'd made a mistake. I immediately emailed the company to revise the enscription, literally seconds after placing the order. They basically told me to suck eggs. So...I just won't show anyone the engraving or hope for much customer service in the future.”
“I ordered a watch for my husband, for Christmas. He absolutely loves it. It is a beautiful product. The customer service was outstanding as well. I will definitely order again. Thank you.”
“5 🌟!!! I recently bought two of these watches, both my husband and my dad loved them. My husband said that this is hands down the best gift he's ever recieved from me. The guys at his work are also raving about the quality and beauty of the watch, future customers, yes! Most watches are heavy and bulky in size, but this watch is lightweight and if it weren't for its eye-catching beauty then you wouldn't even know that it's there. The quality is amazing, all the way down to the engraved personal message on the back.”
“This was a gift for my husband who loves watches. I was sceptical about getting him this unrobe opened it up. He absolutely loves this a d has been looking at these watches for a while. Great minds think alike. Adding the customer service is quick to respond to my emails. We will definitely recommend and or purchase again from you. Thank you”
