“I had ordered a watch for Father’s Day, but it didn’t keep time and the clasp kept opening. I reached out to customer service and they went above and beyond to get a replacement sent out, even including extras in the replacement shipment, which processed and shipped very quickly. I’m very impressed with their service and communication.”
“Such INCREDIBLE build quality, and BEAUTIFUL time pieces. I will be buying several more from the current selections, as well as new watches that come out in the future.”
“The look of the watch was largely nice other than some small imperfections/remnants of what appeared to be paint around the face. However, for a company pushing its high quality of materials, my watch lasted not much longer than a month and there are no warranties. It’s a nice budget watch that will last and perform as well as a budget watch. Which ain’t long.”
“I received the watch I ordered and when I went to open the watch up it broke. Had fo take it to a local shop to get repaired because it was a wedding gift for my husband. Tried to reach out when received two weeks ago with no response.”
“I bought one as a gift for my son in honor of his college graduation. I was very impressed with the quality and my son was thrilled. It is such a unique and beautiful timepiece.”
“Love the product but if you wish it to be a surprise gift do not use this company as they continue to send you thank you emails. My husband and I share a computer. Totally ruined my surprise even though I had my watch engraved.”
“This is the third watch I’ve bought from Avantwood for my boyfriend. He loves them and tells everyone that I get them from here. Quality is perfection.”
“This was the second watch I have purchased for my husband. He is currently deployed and he absolutely loved it! What a fabulous watch he loves the weight and details of it! Thank you so much for making such a beautiful item.”
“The watches I got for my daughter and new son in law are just perfect. They were shipped out so fast I thought no way you did the engraving… but, you did! Highly recommend!”
“My husband has been wanting a good quality watch for sometime. When i came across your watches i thought perfect. He works with his hands a lot so it had to be something sturdy. I ordered the gun metal watch. As soon as he opened the box i knew he loved it. Hes had it just over a week and i dont think hes taken it off yet. Very satisfied with the quality and look of the watch, so much so i cant wait to order myself one.”
“I bought this for my husband for our 10th anniversary. I loved the option of personalization on the back. He loves all kinds of watches and I have given him many, this one did not disappoint. It's beautiful.”
“I already wrote a lengthy review and asked to be called 469-766-0395.
The person who finally helped me was excellent. Your company scores a NEGATIVE 10 on customer service, communication, consideration, manners, integrity and respect for others.
I tried email- you failed
I tried live chat you failed”