“Production and testing of the PC lasted more than expected. Once received noticed a faulty sound card on motherboard. It must go back to repair. Not the best issue considering 3 days of testing only 2 days before delivery. Customer service excellent.”
“Building a custom laptop from Avaxos is such an easy experience and allows us to get machines for our company that perfectly meet our needs. We've ordered a dozen computers from them over the years and they've all been perfect. Great service, highly recommended”
“Delivery was so quick, and the build quality superb.
I had one minor issue that the customer service department were able to resolve very quickly, friendly and helpful. Will definitely be using again, it has been a pleasure.”
“Second time I’ve bought from Avaxos. Second time I’ve been really happy with the whole experience. Easy to configure on the website (and compared the spec with others’ prices) great comms on the build process and a secure delivery. Oh and it’s a great machine too”
“This was the 4th computer I have bought, either for myself, or on behalf of others, from Avaxos. I think that says it all, really! Very helpful staff, easy to configure specification on the website, and excellent value for money.”
“Graphics support bracket wasn't properly installed and the gpu fan kept hitting the bracket. Had to sort it out myself and the LED strips are installed unprofessionally. Apart from that everything was good.”
“Avaxos were 10/10. The product is awesome, a custom built laptop. It took longer than planned due to a software issue on their end, but once fixed up, my laptop was with me the next day. They treat your build with care, and everytime I had a question, they were quick to respond and update me.”
“Great work from the folks at Avaxos on my latest build. Expertly crafted and troubleshooted, was kept well informed as to the progress my PC was making throughout the build process and to top it all off, the PC is absolutely stunning! Truly can't express my thanks enough!”
“This is my 2nd desktop brought from Avaxos, and I'd buy again in a heartbeat. From the simple online builder, to consistent and clear updates on the build progress, to shipping and the condition in which everything arrived, it's all been perfect. Once again, many thanks for doing everything right. I'll be back again soon”
“From beginning to end, they are great at managing expectations and keeping you up-to-date on the progress of your order. Waiting a few weeks is no issue at all when you're kept informed like this. Very pleased with the service (and the PC too), thanks!”
“i really liked how you could create your own things ect however, the finacning is awfull ended up taking two payments out of my account it was very lucky that it wasn't a massive expense so disappointed as that financing system is something that i do really need the customer service was lovley on avaxos side and was able to quickly reslove the situation . just a bummer that the finance side ruiend it.”
“I have to give a 3 based on my personal experience. My system didnt come in time despite paying fot 3 day fast track and Saturday delivery, it was ready to ship out at 9am Friday morning and didnt get dispatched until Monday so i got my system 3 days late. Also, whilst the system its self is flawless in performance, it makes some weird noises im sure it shouldnt be.
Customer service are really good tho, they gave me the refund straight away for not getting my fast track service and also offered everything they could to help sort my pc noises, but the only solution left is to return my system and have to wait another week for the repair and return. So im probably just going to deal with the noise for now.
All in all im somewhat happy but could have been better.”
“The company communicated well at all times. The only reason for not being 5* is that the system couldn't be built as configured - the optical drive had to be removed.”
“Recently replaced my rtx3060 built from 4 years ago. Since that build was still going strong I decided to stick with avaxos and I've not been disappointed. New rtx 4090 build in a quiet case is incredible. Can barely hear that it's running and even under load I can't hear it sitting right beside me.”
“Really good experience and positive result. Will definitely recommend to others.
If you are looking to make a small improvement for me it would have been nice once made aware that I needed a case that could take a longer card some how highlighting which cases I had to choose from would have been nice.”
“High quality product, well packaged and very easy to set up. The system checks your part compatibility and recommends changes if it may affect how well the PC runs (referring to the build your pc service) when setting up an online order. The service sends you updates on your order and is easy to check up on, and was delivered next day.”
“After a disastrous dealing with computer orbit a few years ago, I wanted to try these guys and buy a new gaming PC.
My initial experience with Avaxos was pretty poor but only due to issues outside of their control. Thankfully after some frustrating waiting and troubleshooting, I finally have a PC from them that is an absolute dream in terms of hardware & performance, and honestly a great price compared to other Gaming PC companies. Great customer service, DHL pickup service is also extremely handy which I'm grateful for (when they decide to actually show up).”
“Great work, good how it tell you if the parts are compatible. Good at keeping you up to date with the building process and testing it, also the delivery kept up to date. Very happy with the way they handled it all. PC working great and running smoothly”
“Got a custom built pc from this site a couple months ago, had nothing but issues and it wasn’t living up to it’s promised standard. Sent it back and they are refusing to give me a refund and telling me to seek legal advice? Terrible terrible service all round”
