B2B Corporate Reviews

Name: B2B Corporate
Address: The Big House , 1 Moorland Road, Burslem, Stoke on Trent. ST6 1DJ, Stoke On Trent
Rating: 4.79

4.8 Rating 318 Reviews

97 %

of reviewers recommend B2B Corporate

Company Reviews

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Metrics

4.8

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01782712379

Email:

info@b2bcorp.co.uk

Location:

The Big House , 1 Moorland Road, Burslem, Stoke on Trent. ST6 1DJ
Stoke On Trent
ST6 1DJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had a good relationship with Ashley who has always looked after my account and happy with advice given. No problems in recommending them.”

Helpful Report

Posted 6 years ago

Terry, thank you for your brilliant review from all of us here at B2B we are thrilled to hear that you would recommend us. I will pass your comments on to Ashley who be delighted to hear that you are happy with the service he has provided. He will be in touch when you are next eligible for renewal, but please don’t forget we are here if you need any assistance in the meantime. Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“The Company have looked after me for 4 years now, this renewal time got persuaded to change phone from a Microsoft to a Samsung, taking a while to adjust but getting there. Great customer service..”

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Posted 6 years ago

Stephen, thank you for taking the time out to leave a review from all of us here at B2B. It is great to hear that you feel looked after when we have dealt with your account. The adjustment to a new handset can always be a bit tricky to get the hang of at first and unfortunately Microsoft do not manufacture mobile devices anymore, even Nokia now uses android software. If you need any help with your new handset please do contact our customer service team on 01782 712379 and we can transfer you to a member of the tech support team who will be happy to help you. Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“there is always someone at the end of the phone should I have problems. I like this .but it would be nice if you could spell my name correctly [Kathryn]”

Helpful Report

Posted 6 years ago

Kathryn, Thank you for your review from all the staff at B2B. Apologies that we have your name spelt incorrectly on our systems. I believe my director Ben has messaged you personally in regards to this matter and I can assure you that this has now been changed to show the correct spelling. We look forward to speaking to you when your upgrade is next due. Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“Excellent service when phone broke except I have really bad signal which I guess is ee”

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Posted 6 years ago

Linda, thank you from all of us here at B2B for your 5 * review. We are proud you find our service excellent. If you are experiencing issues with signal please advise when is best to call you and we can talk you through some options to try out e.g sim swap, wifi calling. Please remember if you ever need assistance to call on 01782 712379 Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“Very pleased with the service I got from Ashley,.”

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Posted 6 years ago

Paul, thank you from all of us here at B2B for your 5 * review. I will feedback your comment regarding Ashley who will be delighted to know you are happy with the service he has provided. Please remember if you ever need assistance to call on 01782 712379 Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“Olivia was very helpful giving me advice on replacing damaged phone . Thank you”

Helpful Report

Posted 6 years ago

Judith, thank you from all of us here at B2B for your 5 * review. I am sorry to hear that your phone became damaged. I will feedback your comment to Olivia who will be thrilled to hear that her advice has helped you to get your issue sorted. Please remember if you ever need assistance to call on 01782 712379 Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“cracking service from B2B”

Helpful Report

Posted 6 years ago

Tom, thank you from all of us here at B2B for your 5* review. We look forward to speaking to you next time your renewal is due. Please remember if you need us in the meantime to check out the FAQ section on our website b2bcorporate.com or call on 01782 712379. Kind regards Natalie Green – Customer service manager

Posted 6 years ago

“I have had little contact with B2B other than contract renewal discussions. I was disappointed to be contacted by our previous treasurer, who I replaced over three years ago, to inform me that B2B had sent him a cheque. This money relates to a rebate following the latest contract review that I negotiated earlier this year.”

Helpful Report

Posted 6 years ago

Martin, thank you for taking the time out to review your experience with ourselves here at B2B. I can only apologise that the cashback cheque was sent to the previous billing address on your account. I have double checked to make sure that this been removed completely from your account and that the new address has been updated. I do believe that you have spoken to my colleague Olivia in regards to this matter but if you feel you wish to discuss further please advise when is best for me to call. Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“I have dealt with this company for about 6 years and have been happy with the service. They do not bombard you with sales calls and, when the contract is up for renewal, they warn you well in advance and manage that professionally to give the best deal based on useage.”

Helpful Report

Posted 6 years ago

David, thank you for taking the time out to leave us a 5* review. Your lovely comments are much appreciated from all of us here at B2B. We look forward to speaking to you when you are next due for renewal, but please don’t forget if you need anything in the meantime to call our customer service line on 01782 712379 or visit our website b2bcorporate.com Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“Any business is only as good as the employees. Ashley Picking has been excellent in handling my account”

Helpful Report

Posted 6 years ago

Robert, Thank you for your 5* review from all the staff here at B2B. I will pass on your kind words to Ashley who will be delighted you are happy with his service. We look forward to speaking to you when your next renewal comes round. However if you do need us in the meantime please call our customer service department on 01782 712379. Kind Regards Natalie Green – Customer service manager

Posted 6 years ago

“Our business has used B2B Corporate for over 4 years, they are always able to find us the best deal for our business mobiles.”

Helpful Report

Posted 6 years ago

Thank you for your 5 * review, greatly appreciated from all here at B2B Kind Regards Natalie Green - Customer service manager

Posted 6 years ago

“Gr8 phone cant fault it, happy with the staff and the chap that sold me it, didn't charge me for it like EE wanted to so all good”

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Posted 6 years ago

“Really happy with the service provided, any problems or questions everything is answered professionally and in quick time. Would definitely recommend using B2b to any of business contacts!”

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Posted 6 years ago

“Our business has been using B2B for several years now, we always get a fantastic deal from them & the customer service aspect is second to none! I would defiantly recommend them to user business users!”

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Posted 6 years ago

“Was approached by B2B earlier on this month regarding the 4 business mobiles on company account! My first thought was to tell them where to go as have fallen short with third party companies before but had abit of time on my hands so thought I would humour the guy who called. What a pleasant surprise! Ended up saving nearly 70 a month in total with new handsets for all 4 of us delivered exactly when they said they would be! Still abit dubious I thought I would wait for the first bill to see if there were any nasty surprises and the reason for my review as I never write them is because its exactly to the penny as promised! Excellent!”

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Posted 8 years ago

“I was approached by B2B Corporate 4 years ago and have carried on using them since - They have been fantastic. Any problem I have I can get straight through to their customer service team and they are very helpful no matter what the problem. I would recommend to anyone who is interested in upgrading their business contracts. Excellent.”

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Posted 8 years ago

“Recently upgraded our business mobile contract with B2b. The guys there were fantastic making the move from Vodafone painless and stress free, whilst saving us money also. Can't recommend them enough.”

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Posted 8 years ago

“Making promises they can't deliver on! They say they know the end date if contacts when in reality they know nothing - in my case took £50.00 for a phone in January and it's now Feb and NO phone! Shocking how you can take money and not provide a phone? I wonder how many other businesses have they done this too? Easy money and now today they say they can't provide a phone till March?!? I personally wouldn't recomend them go direct to phone supplier! Poor poor ????”

Helpful Report

Posted 8 years ago

B2B Corporate is rated 4.8 based on 318 reviews