“Received two different colors of the same extensions.. (One old color and one of the updated color). It was extremely frustrating and I didn't have time to send it back and order a new one. I contacted customer service and they apologized. I requested an updated swatch and they did send me a new color ring at no charge. It was a nice gesture, but it still didn't take away from the inconvenience for me to re-color my client's extensions to match. I feel that they should have changed the packaging for the updated colors so that something like this wouldn't happen.”
Dear Phaedra,
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and understand how frustrating it must be to receive extensions in mismatched colors.
We're glad to hear that our customer service team was able to address your concerns by sending you an updated swatch. However, we completely understand that this gesture does not fully rectify the inconvenience you faced with re-coloring your client's extensions.
Your suggestion regarding updating our packaging to reflect the new colors is invaluable, and we will take it into serious consideration in our efforts to improve our service and product consistency.
Thank you again for your understanding and for bringing this to our attention. We are committed to enhancing your experience with Babe Hair Extensions.
Warm regards,
Babe Hair Extensions
Dear Valued Customer,
Thank you for your fantastic 5-star review of Babe Hair Extensions! We are thrilled to hear that your straight hair is exactly what you wanted and that you're pleased with the quality. Our team is dedicated to providing top-notch products, and your satisfaction is our ultimate goal.
We truly appreciate your support and hope our extensions continue to exceed your expectations.
Warmest regards,
Babe Hair Extensions
Dear Natasha,
Thank you so much for your wonderful 5-star review of Babe Hair Extensions! We’re thrilled to hear that you enjoyed our super fast shipping and found the quality of our hair to be great. Your satisfaction is our top priority, and it’s always rewarding to know we’re meeting your expectations.
We truly appreciate your support and hope our extensions continue to bring you joy!
Warm regards,
Babe Hair Extensions
Dear Tammy,
Thank you for your amazing 5-star review of Babe Hair Extensions! We're so glad to hear that you find our extensions to be the best and that they’re easy to care for. It's fantastic to know that they maintain their fresh look even after numerous stylings! The longevity of our products is something we pride ourselves on, and we appreciate your recognition of that.
Thank you for your support, and we look forward to continuing to be a part of your hair journey!
Warmest regards,
Babe Hair Extensions
“I had to re-tape all of my hair extensions because the tape wouldn’t stick to the hair. Now after the extra expense taping them after washing them the first time they are sliding out after the first wash. I’ve usually always had good luck but this was awful. Don’t buy the 24” patsy!”
Dear Anna,
Thank you for sharing your feedback about your experience with our Babe Hair Extensions. We sincerely apologize for the issues you've encountered with the tape and understand how frustrating it can be when a product doesn't perform as expected.
We greatly value your loyalty and previous positive experiences, and we're truly sorry that we fell short this time. Your experience of having to re-tape and the extensions sliding out after washing is certainly not what we strive for, and we appreciate you bringing this to our attention.
Please let us know how we can assist you further in resolving this matter. Your satisfaction is very important to us, and we are here to help! Please call 888-840-2223 to speak with a Customer service agent.
Thank you for your understanding, and we hope to make things right.
Best regards,
Babe Hair Extensions
Customer Support Team
“I have tried several extensions and these are 100% the best on the market…I won’t even try another brand no matter what…They don’t get better than babe”
Dear Jessica,Thank you so much for your amazing 5-star rating of Babe Hair Extensions! We truly appreciate your kind words and are thrilled to hear that you believe our extensions are the best on the market. We take pride in providing top-quality products, and your satisfaction means the world to us. We are delighted to have you as a loyal customer, and we assure you that we will continue to deliver the highest standard of excellence.
Once again, thank you for your unwavering support and for choosing Babe Hair Extensions. We are honored to be your go-to brand, and we are confident that our extensions will always meet your expectations.
Warmest regards,
Babe Hair Extensions
Dear Stacy,
Thank you so much for your wonderful 5 star rating of Babe Hair Extensions! We truly appreciate your kind words and support. We are thrilled to hear that you love the quality of all the Babe hair you've ever ordered. Your satisfaction is our top priority, and we are delighted to know that our products have met your expectations. Also, we're glad that you appreciate our efforts in providing fast shipping. Your feedback means the world to us. Thank you again for choosing Babe Hair Extensions, and we look forward to serving you again soon!
Warmest regards,
Babe Hair Extensions
“I’ve used babe for 10 ish years and love them, however the inconvenience of your product being unavailable in stores locally has honestly forced me to switch brands. Ordering hair that’s “supposed to match the clients color DOES NOT WORK and poses problems.”
Dear Jonathan,Thank you so much for your fantastic 5-star rating of Babe Hair Extensions! We appreciate your loyalty and support over the past 10 years. We're sorry to hear that our products' unavailability in local stores has caused inconvenience and forced you to switch brands. We understand that ordering hair online can pose challenges when it comes to color matching. We value your feedback and will take it into consideration as we continuously strive to improve our customer experience. If there's anything else we can do to assist you, please don't hesitate to reach out.
Thank you once again for your support, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Babe Hair Extensions Team
Dear Duraid,Thank you so much for giving Babe Hair Extensions a 5-star rating! We truly appreciate your kind words and are delighted to hear that you love it. Your satisfaction means the world to us, and we will continue doing our best to provide you with outstanding products and service.
Warmest regards,
Babe Hair Extensions
“Very disappointed with the quality of the clip on hair extensions. I called right away to try to return or exchange but couldnt help. Said no returns or exchange because I had open the package. Hello that’s how I found out it was horrible, they look very cheap will NOT RECOMMEND!! Customer service was also disappointing”
Dear Ede,Thank you so much for taking the time to provide your feedback on your experience with Babe Hair Extensions. We truly appreciate customers like you who share their thoughts and help us improve our products and services.
We are sincerely sorry to hear about the disappointment you faced regarding the quality of our clip-on hair extensions. We understand how frustrating it can be to receive a product that doesn't meet your expectations. We apologize for any inconvenience caused when you called to try to return or exchange the extensions, and were informed about our policy.
Regarding the issue of opening the package, we understand that it was necessary for you to assess the quality, and we apologize for any confusion or misunderstanding caused by our stance on returns or exchanges. We take your feedback seriously and will strive to provide clearer instructions and support in such situations in the future.
Furthermore, we deeply regret that you found our customer service disappointing. We pride ourselves on delivering excellent service, and your feedback alerts us to areas where we need to improve. We are actively reviewing our customer service procedures to ensure that your concerns are addressed promptly and professionally.
Warm regards,
Babe Hair Extensions
Dear Julia, Thank you so much for your amazing 5-star rating and review of Babe Hair Extensions! We truly appreciate your feedback and are thrilled to hear that you love the Patsy iTips you ordered. It's fantastic to know that they have been a great addition to your salon business.
We are delighted that you have been able to utilize the Patsy iTips for your clients by coloring them, and it's even more exciting to hear that it has brought in additional revenue for you. We are committed to providing high-quality products that not only enhance your clients' hair but also contribute to the success of your salon.
Once again, thank you for choosing Babe Hair Extensions and for sharing your positive experience. We look forward to continuing to serve you and your clients in the future.
Best regards,
Babe Hair Extensions
Thank you so much, Yvonne, for your fantastic 5-star rating of Babe Hair Extensions! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Great hair and excellent service is what we strive for, and we're delighted that we were able to meet your expectations. We hope to have the pleasure of serving you again in the future!
Dear Jessica,Thank you so much for leaving a 5-star rating for Babe Hair Extensions! We greatly appreciate your feedback and support. We're thrilled to hear that you find our products to always have great quality, and we're glad to know you appreciate our speedy shipping service.
Thanks again for choosing Babe Hair Extensions and for your kind words! We look forward to serving you again in the future.
Best regards,
Babe Hair Extensions
Thank you so much, Natasha, for your amazing 5-star rating of Babe Hair Extensions! We truly appreciate your love and support for our products. We are thrilled to hear that you absolutely love ordering Babe extensions for your clients. The hybrids are indeed incredible, and we're glad they're your favorite too. Your satisfaction means the world to us. We look forward to continue serving you and providing you with top-notch hair extensions. Thank you again for your kind words and support!
Dear Cindy,Thank you so much for taking the time to provide us with your feedback on your experience with Babe Hair Extensions. We truly appreciate your efforts in letting us know what happened.
Firstly, we apologize for the inconvenience caused by not receiving your order, even after paying for overnight shipping. We understand how frustrating this must be for you, especially considering that it has already been a week since you placed your order.
Customer satisfaction is our top priority, and we take all feedback seriously. We would like to make things right for you, Cindy. Could you kindly let us know the order details and any other relevant information, so that we can investigate the matter further and rectify this issue?
We value your business and want to ensure that you have a positive experience with Babe Hair Extensions.
Thank you once again for bringing this matter to our attention, Cindy. We look forward to resolving this issue promptly and providing you with the exceptional service you deserve.
Best regards,
Babe Hair Extensions
“Love! Love! Love! Everything about Babe! The quality of the hair & products, the amazing education & all the wonderful educators are all just amazing people. I love the joy they share in encouraging other hairdressers to succeed. We all should always be lifting others up. No need to compete in this industry just show off your great skills!”
Dear Autumn,Thank you so much for taking the time to leave us a 5-star rating for Babe Hair Extensions! We truly appreciate your kind words and support.
"We love, love, love everything about Babe too! From the exceptional quality of our hair and products to the outstanding education and remarkable educators, we feel truly blessed. It brings us so much joy to encourage fellow hairdressers to succeed and lift each other up. In this industry, there's no need to compete, just an opportunity to showcase our amazing skills together!"
Once again, we're grateful for your amazing review. Should you ever need anything or have any questions, please don't hesitate to reach out. We're here for you!
Warm regards,
BAbe Hair Extensions
Dear Maya,Thank you so much for taking the time to rate Babe Hair Extensions with five stars! We truly appreciate your support and are thrilled to hear that you are satisfied with our brand.
"I will never use another brand. I absolutely love the quality and affordability of babe hair extensions."
We are humbled by your kind words and are committed to consistently providing you with the highest quality extensions at affordable prices. Your loyalty means the world to us, and we are grateful to have you as a valued customer.
Should you ever need any assistance or have any questions, please don't hesitate to reach out. We are here to ensure your experience with Babe Hair Extensions continues to exceed your expectations.
Thank you again for your amazing review!
Warm regards,
Babe Hair extensions
Dear Martha,Thank you so much for your glowing 5-star review of Babe Hair Extensions! Your kind words truly made our day.
"I love to work with Babe Hair" is a sentiment shared by our entire team. The quality and versatility of their extensions never fail to amaze us, and it's even more rewarding when we hear that our customers feel the same way.
We genuinely appreciate your ongoing support and trust in our services. It means the world to us! If you ever have any further questions or need assistance with anything hairstyling-related, please don't hesitate to reach out. We're here to help.
Once again, thank you for taking the time to share your positive experience with us. We can't wait to see you again and provide you with the exceptional service you deserve.
Warmest regards,
Babe Hair Extensions
“I do wish you guys would put curly swatches on the swatch rings so I know the type you guys have in person rather than just eyeballing it online. I also with that you guys had curly hair wefts as well! Thank you so much my orders are always perfect and neat. Thank you babe for being amazing!”
Dear Hadley,Thank you so much for giving Babe Hair Extensions a stellar 5-star rating! We truly appreciate your kind words and continued support.
We understand your desire for curly swatches to be included on the swatch rings, allowing you to have a better understanding of the texture in person. We will definitely take this feedback into consideration and explore ways to enhance our swatch offerings for a more accurate representation.
Additionally, we appreciate your suggestion regarding the availability of curly hair wefts. Customer feedback like yours helps us improve our product selection and cater to a wider range of preferences. Rest assured, we will take your request into careful consideration for future updates.
We are thrilled to hear that your orders have consistently met your expectations, arriving perfect and neat. It is our constant goal to provide our customers with exceptional products and service.
Thank you once again, Hadley, for your amazing support and for choosing Babe Hair Extensions. We look forward to serving you again soon.
Best regards,
Babe Hair Extensions
