“To be honest I have always loved this company, but the last couple of transactions and returns have been a nightmare. I currently have a return that I still don’t know if it’s been received and it’s over $500 that I will likely lose if it doesn’t surface. Very unhappy, and the customer service on the issue hasn’t helped.”
Dear Victoria,Thank you so much for taking the time to share your feedback about your recent experience with Babe Hair Extensions. We truly appreciate your loyalty to our company and we are sorry to hear that your last few transactions and returns have been a nightmare.
We apologize for any inconvenience you have faced in regards to the return you mentioned. We understand that not knowing if your return has been received can be incredibly frustrating, especially given the significant amount involved. We want to assure you that we take this matter seriously and we are committed to resolving it as quickly as possible.
In order to address this issue and make things better for you, we would like to ask for your assistance.Please call 888-840-2223 and allow us to look into this situation deeper. This will enable us to investigate the matter thoroughly and ensure a swift resolution.
Once again, we sincerely apologize for the trouble you have faced, and we are grateful for your honest feedback. Your support means a lot to us. Thank you once again for sharing your concerns.
Warm regards,
Tami
“The hair is nice. I’m concerned as to why the hair only lasts 3-6 months with “proper care”. I can’t imagine having to spend $1000 every 3-6 months on all new hair. Also I’m bummed the hair only comes in 18.5 and 22.5. For all the long haired girls. We need 24” at least! Having more length options is a must. Also for the fun colors if you are going to have them in 18.5 you NEED to have them in 22.5! For the I-tip. Super disappointed in this. No clue how I would blend 18” I tips in 22.5” extensions if putting them underneath.”
Thank you so much for taking the time to share your feedback on Babe Hair Extensions. We're thrilled to hear that you had a positive experience with us!
At Babe Hair Extensions, customer satisfaction is our top priority, and we're glad to know that we are meeting your expectations. We continuously strive to provide exceptional hair extensions that are both high in quality and style. Your kind words serve as a great encouragement for us to keep up the good work!
If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to help in any way we can. We truly value your support and would love to ensure your complete satisfaction.
Thanks again for your wonderful feedback, and we hope to serve you again soon!
Best regards,
Babe Hair Extensions
