Dear Jodi,
Thank you for your review and for bringing this to our attention. We understand how important it is for you to receive your shipment in a timely manner, and we sincerely apologize for any frustration this delay may have caused.
Please know that our team has worked diligently to get your order shipped out as quickly as possible. Your feedback is crucial to us, and we appreciate your patience during this time of nationwide high-volume shipping for all of our shipping companies.
If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team. We’re here to help!
Warm regards,
Babe Hair Extensions
“I have been a BABE for around 9 years now, and only once have I had an issue. However even then, customer service went above and beyond to right the wrong! The hair quality is always wonderful! Prices are fair! But this discontinued halo has my soul shook! These are my bread and butter! Please consider some middle ground on this! I will still continue to buy wefts and support my so loved BABEs! This company is fantastic!”
Dear Michelle,
Thank you so much for your incredible 5-star review of Babe Hair Extensions! We’re thrilled to hear that you've been a loyal BABE for nearly a decade! Your kind words about our customer service and hair quality truly warm our hearts.
We completely understand your feelings about the discontinued halo — it’s always tough to see a beloved product go. Your feedback is invaluable, and we’ll definitely take it into account as we consider possible future options.
We're glad to hear you'll continue supporting us with our wefts! Your continued loyalty means the world to us, and we look forward to providing you with fabulous hair for many more years to come!
Warm regards,
Babe Hair Extensions
Dear Lauren,
Thank you for reaching out and sharing your concerns regarding your recent order with Babe Hair Extensions. We're truly sorry to hear that you did not receive the full order and understand how crucial it is to have everything in time for your client.
We appreciate your patience and would love the opportunity to resolve this matter for you as quickly as possible. It appears our customer service team was able to assist you in re-shipping your missing items.
Your satisfaction is important to us, and we look forward to making this right for you.
Best regards,
Babe Hair Extensions
Customer Support Team
Dear Valerie,
Thank you so much for your amazing 5-star review of Babe Hair Extensions! We’re thrilled to hear that your tape-in installation was a breeze and that the hair matched perfectly. Your compliments about the softness and gorgeous length truly mean a lot to us.
We’re delighted to have you as part of the BABE family, and we can’t wait to see you again for your next fabulous transformation!
Warm regards,
Babe Hair Extensions
Dear Phyllis,
Thank you so much for your wonderful 5-star review of Babe Hair Extensions! We're thrilled to hear that you're always happy with the quality of your extensions. Your satisfaction means everything to us, and it's our commitment to provide you with the best products.
We appreciate your continued support and look forward to serving you in the future!
Warm regards,
Babe Hair Extensions
“I have purchased from this company for years. The last set of extensions that I purchased The hair quality is horrible. Very disappointed the hair is expensive and this last set of tape bins cost me almost $600 and the quality was so low that I already purchased from a different company and I’m going to take these out.”
Dear Donna,
Thank you for taking the time to share your thoughts on your recent experience with Babe Hair Extensions. We're truly sorry to hear that this last set of extensions did not meet your expectations and that you've been disappointed with the quality.
As a valued customer who has purchased from us for years, your feedback is incredibly important to us. We understand how frustrating it is to invest in a product that does not deliver the quality you deserve. We're committed to providing high-quality extensions, and it's disheartening to hear that we fell short this time.
We would appreciate the opportunity to learn more about your experience, as your insights can help us improve. Please don’t hesitate to reach out to us at 888-840-2223, and we'll do our best to assist you further.
Thank you for your understanding, and we hope to regain your trust in the future.
Best regards,
Babe Hair Extensions
Customer Support Team
“I love these hair extensions!! However I wish they would remove the overnight shipping option. This is the 3rd time I’ve attempted to get something shipped over night. And here I am 2 days later still waiting for the hair.”
Dear Jacqueline,
Thank you for your fantastic 5-star review of Babe Hair Extensions! We’re thrilled to hear you love your extensions. We understand your frustration with the shipping delays and appreciate your feedback regarding the overnight shipping option. Your experience is important to us, and we’ll certainly take your thoughts into consideration as we strive to improve our services.
Thank you for your support, and we look forward to welcoming you back soon!
Warm regards,
Babe Hair Extensions
“This was my first time purchasing from Babe and first time purchasing tape in extensions. I was very happy with the service and even more happy with the product. The color matched perfect and while I did have an issue with a few not sticking as they should. I spoke with a specialist and she was amazing and was able to help solve the problem. I will definitely continue to use Babe!”
Dear Rosalena,
Thank you for your fantastic 5-star review of Babe Hair Extensions! We’re thrilled to hear that your first experience with us was a positive one. It’s wonderful that the color matched perfectly, and we appreciate you sharing your feedback about the issue you encountered. We're glad our specialist was able to assist you effectively.
Your continued support means everything to us, and we can’t wait to serve you again in the future!
Warm regards,
Babe Hair Extensions
“I really loved the extensions until they changed alot to the "cool" side. I have natural red heads that want extensions but now it's so hard to match up. Bring back some warmer tones please.”
Dear Peggy,
Thank you for your amazing 5-star review of Babe Hair Extensions! We’re delighted to hear that you found the certification process wonderful, quick, and easy. Our team works hard to ensure a seamless experience for our customers, and your satisfaction truly motivates us.
We appreciate your support and look forward to serving you again in the future!
Warm regards,
Babe Hair Extensions
Dear Jennifer,
Thank you for your wonderful 5-star review of Babe Hair Extensions! We’re so happy to hear that you love your Babe hair and found the ordering process easy with quick shipping. Our team works hard to ensure a smooth experience, and your feedback means the world to us.
We appreciate your support and look forward to bringing you more fabulous hair in the future!
Warm regards,
Babe Hair Extensions
Dear Kindra,
Thank you so much for your outstanding 5-star review of Babe Hair Extensions! We are thrilled to hear that your salon has enjoyed our products for nearly a decade. Your appreciation for the quality of our hair, along with the support and education we provide, means so much to us. We take pride in empowering salons with the tools and knowledge to succeed, and your loyalty truly inspires us to keep striving for excellence.
Thank you again for being such a valued partner, and we’re excited to continue this journey together!
Warm regards,
Babe Hair Extensions
“Received two different colors of the same extensions.. (One old color and one of the updated color). It was extremely frustrating and I didn't have time to send it back and order a new one. I contacted customer service and they apologized. I requested an updated swatch and they did send me a new color ring at no charge. It was a nice gesture, but it still didn't take away from the inconvenience for me to re-color my client's extensions to match. I feel that they should have changed the packaging for the updated colors so that something like this wouldn't happen.”
Dear Phaedra,
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and understand how frustrating it must be to receive extensions in mismatched colors.
We're glad to hear that our customer service team was able to address your concerns by sending you an updated swatch. However, we completely understand that this gesture does not fully rectify the inconvenience you faced with re-coloring your client's extensions.
Your suggestion regarding updating our packaging to reflect the new colors is invaluable, and we will take it into serious consideration in our efforts to improve our service and product consistency.
Thank you again for your understanding and for bringing this to our attention. We are committed to enhancing your experience with Babe Hair Extensions.
Warm regards,
Babe Hair Extensions
Dear Valued Customer,
Thank you for your fantastic 5-star review of Babe Hair Extensions! We are thrilled to hear that your straight hair is exactly what you wanted and that you're pleased with the quality. Our team is dedicated to providing top-notch products, and your satisfaction is our ultimate goal.
We truly appreciate your support and hope our extensions continue to exceed your expectations.
Warmest regards,
Babe Hair Extensions
Dear Natasha,
Thank you so much for your wonderful 5-star review of Babe Hair Extensions! We’re thrilled to hear that you enjoyed our super fast shipping and found the quality of our hair to be great. Your satisfaction is our top priority, and it’s always rewarding to know we’re meeting your expectations.
We truly appreciate your support and hope our extensions continue to bring you joy!
Warm regards,
Babe Hair Extensions
Dear Tammy,
Thank you for your amazing 5-star review of Babe Hair Extensions! We're so glad to hear that you find our extensions to be the best and that they’re easy to care for. It's fantastic to know that they maintain their fresh look even after numerous stylings! The longevity of our products is something we pride ourselves on, and we appreciate your recognition of that.
Thank you for your support, and we look forward to continuing to be a part of your hair journey!
Warmest regards,
Babe Hair Extensions
“I had to re-tape all of my hair extensions because the tape wouldn’t stick to the hair. Now after the extra expense taping them after washing them the first time they are sliding out after the first wash. I’ve usually always had good luck but this was awful. Don’t buy the 24” patsy!”
Dear Anna,
Thank you for sharing your feedback about your experience with our Babe Hair Extensions. We sincerely apologize for the issues you've encountered with the tape and understand how frustrating it can be when a product doesn't perform as expected.
We greatly value your loyalty and previous positive experiences, and we're truly sorry that we fell short this time. Your experience of having to re-tape and the extensions sliding out after washing is certainly not what we strive for, and we appreciate you bringing this to our attention.
Please let us know how we can assist you further in resolving this matter. Your satisfaction is very important to us, and we are here to help! Please call 888-840-2223 to speak with a Customer service agent.
Thank you for your understanding, and we hope to make things right.
Best regards,
Babe Hair Extensions
Customer Support Team
“I have tried several extensions and these are 100% the best on the market…I won’t even try another brand no matter what…They don’t get better than babe”
Dear Jessica,Thank you so much for your amazing 5-star rating of Babe Hair Extensions! We truly appreciate your kind words and are thrilled to hear that you believe our extensions are the best on the market. We take pride in providing top-quality products, and your satisfaction means the world to us. We are delighted to have you as a loyal customer, and we assure you that we will continue to deliver the highest standard of excellence.
Once again, thank you for your unwavering support and for choosing Babe Hair Extensions. We are honored to be your go-to brand, and we are confident that our extensions will always meet your expectations.
Warmest regards,
Babe Hair Extensions
Dear Stacy,
Thank you so much for your wonderful 5 star rating of Babe Hair Extensions! We truly appreciate your kind words and support. We are thrilled to hear that you love the quality of all the Babe hair you've ever ordered. Your satisfaction is our top priority, and we are delighted to know that our products have met your expectations. Also, we're glad that you appreciate our efforts in providing fast shipping. Your feedback means the world to us. Thank you again for choosing Babe Hair Extensions, and we look forward to serving you again soon!
Warmest regards,
Babe Hair Extensions
“I’ve used babe for 10 ish years and love them, however the inconvenience of your product being unavailable in stores locally has honestly forced me to switch brands. Ordering hair that’s “supposed to match the clients color DOES NOT WORK and poses problems.”
Dear Jonathan,Thank you so much for your fantastic 5-star rating of Babe Hair Extensions! We appreciate your loyalty and support over the past 10 years. We're sorry to hear that our products' unavailability in local stores has caused inconvenience and forced you to switch brands. We understand that ordering hair online can pose challenges when it comes to color matching. We value your feedback and will take it into consideration as we continuously strive to improve our customer experience. If there's anything else we can do to assist you, please don't hesitate to reach out.
Thank you once again for your support, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Babe Hair Extensions Team
