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Baby Village Reviews

4.3 Rating 183 Reviews
80 %
of reviewers recommend Baby Village
4.3
Based on 183 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Baby Village Reviews
Anonymous
Anonymous  // 01/01/2019
Love the high chair inordered tripp trapp. Although it went on sale for a cheaper price before my order had even been shipped I emailed Baby Village to see if I could receive the discount and I didn't even get a reply. It was only $20 difference so no big deal.
Helpful Report
Posted 2 years ago
Excellent with communication re delivery dates and progress of purchase. The item delivered was prompt and well packaged for protection. The product came in perfect condition.
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Posted 2 years ago
Thank you for such lovely feedback. Have a lovely day BV
Posted 2 years ago
The online shopping experience was good. Haven’t got the items delivered, as the delivery date is a month ahead
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Posted 2 years ago
Hi Masood Thank you for choosing to shop with a family-run business! We hope you enjoy your stroller! BVx
Posted 2 years ago
Great product,service,advice and delivery, would recommend them without a doubt.
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Posted 2 years ago
Hi Rick Thank you for choosing to shop with a family-run business! We hope you enjoy your stroller! BVx
Posted 2 years ago
Thanks so much fast delivery great price an excellent product my daughter will love it is a present for her I have given her your details if she needs anything else thanks so much xxoo
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Posted 2 years ago
Hi Stefan , Thanks for your lovely review and we are so happy you received your order super quick! Thanks BV x
Posted 2 years ago
Amazing service -I love rural isolated. Service is efficient and postage is extremely quick!
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Posted 2 years ago
Thanks for your lovely review and we are so happy you received your order super quick! Thanks BV x
Posted 2 years ago
Great selection and prices and fast postage and good quality trust worthy brands.
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Posted 2 years ago
Thank you for shopping with a family-run business, we are so happy you received your order super quick! Thanks BV x
Posted 2 years ago
I still have not received this delivery
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Posted 2 years ago
Very fast shipping.item packed and sent the same day So good!
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Posted 2 years ago
Thanks for your lovely review and we are so happy you received your order super quick! Thanks BV x
Posted 2 years ago
Easy business to order from, best price and postage cost I could find. car seat arrived to country vic in 5 days!
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Posted 2 years ago
Thanks for your lovely review and we are so happy you received your order super quick! Thanks BV x
Posted 2 years ago
I still havent received my order. Shipping is taking so long
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Posted 2 years ago
I was happy with the service provided but the Cot came with a nick on the framework. I understand these things happen but it's a bit disappointing considering how much was paid for the product.
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Posted 2 years ago
In shop experience with Baby Village was great. Online shopping experience with Baby Village was very poor. I have NOT been told that after purchasing $2000+ that I can be a VIP customer. When I raised this issue, the online sales, then told me yes this offer was available and also told me there will be a 10% discount for future purchases. However, I soon discovered -- when I wanted to place another order with Baby Village that this 10% discount will be only offered if the product is on full price. The sales person can really told me the offer and condition at the beginning.
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Posted 2 years ago
Beautiful staff who are customer focused. Purchase was delivered urgently at their own expense as we needed equipment for medical reasons. Will definitely choose Baby Village first for all equipment needed!
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Posted 2 years ago
Hi Rockey , We're so glad that our service was appreciated. We look forward to having you as part of our Baby Village family x
Posted 2 years ago
Great speedy service and love the new ergo sleeping bag
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Posted 2 years ago
Thank you so much for the prompt service. Appreciated 😊
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Posted 2 years ago
Great communication with any enquiries I had about my purchase, and the parcel was delivered with care.
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Posted 2 years ago
Good customer communication when there are delays. Very responsive.
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Posted 2 years ago
We purchased our bassinet through baby village, it came promptly and is absolutely stunning. It was the cheapest available in the market today for the cocoon co sleeper bassinet which is why we originally chose to go through baby village but moving forward we will have no reason to choose another company to purchase more items for our beautiful baby on the way. Living in a regional small town we have limited baby shops and items available to us which is why purchasing online has become our only option for some of the product decisions we have made. This has made our day and I will make sure to tell all my friends and family where we purchased our bassinet from and to also use this wonderful company!
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Posted 2 years ago
Still waiting on my order that was placed almost a month ago. Still says in progress. Won't buy from here again!
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Posted 2 years ago
Baby Village is rated 4.3 based on 183 reviews