Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 590 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Back on Track is a wonderful product. They have eased arthritis pain in not only my horses but myself as well. I cannot recommend this company enough. They have something for everyone and every animal! They are amazing for pre and post warm ups or performance! Love love love them”

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Posted 9 months ago

“Great customer service and great products. I originally bought products for my horse and I can see the difference in him and feel the difference in our rides, he loves all of his Back on Track gear. Then I started buying products for myself, I cannot live without my back brace. Now, my dog has the mini blanket and she is OBSESSED. I tell everyone about Back on Track.”

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Posted 9 months ago

“Always great products that not only work but also withstand good use!”

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Posted 9 months ago

“I just received my package from back on track, and I am amazed by the amazing quality and fast shipping! I absolutely love the shirt! It fits great, and looks amazing! I got the cooling towel, and it has been so so helpful. I am very prone to overheating, and this towel is a great way for me to not get so hot. My pups won't stop fighting over who gets to sleep on the thereputic blanket. They love it so much! I am truly very impressed with this brand and recommend their products to anyone and everyone!”

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Posted 9 months ago

“BOT products are my favorite!”

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Posted 9 months ago

“I LOVE Back On Track and their Welltex technology!”

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Posted 9 months ago

“Every time I have a question regarding an item, they always respond quickly and are always helpful! Every item I have purchased over the years has been everything I thought it would be. The quality is always 100! And to make things better, the difference I’ve noticed in all my animals since starting to use BOT is huge!”

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Posted 9 months ago

“I use the knee brace and the back brace. They both help me continue on with my life. I ride a horse and always wear the back brace.”

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Posted 9 months ago

“Works great, releaves pain. T-shirt is true to size. No need to order a size up.”

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Posted 9 months ago

“I have used BOT Western underpads for 12 years. Have not wanted to change on my main horse. My older ones were from an event award. So glad I tried that pad.”

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Posted 9 months ago

“I love Back on Track products!! They have helped my horses so much in their comfort and recovery. My current horse is rehabbing from kissing spine surgery, and I am excited to use BoT products to help in his rehab. Back on Track have incredible products for great prices!”

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Posted 9 months ago

Dear Max, Thank you so much for your outstanding 5-star rating of Back On Track USA! We truly appreciate your kind words and loyal support. At Back On Track, we are committed to providing incredible products at great prices, ensuring that our customers receive the best value for their money. Your satisfaction is our utmost priority, and we are grateful for your continued trust in our brand. We look forward to serving you with top-notch products and excellent customer service in the future. If you ever have any questions or need further assistance, please do not hesitate to reach out. Thank you once again for being a valued customer! Warm regards, Kathy M Customer Service Representative Back on Track USA

Posted 9 months ago

“Still haven’t received my package yet”

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Posted 9 months ago

“Our horse prefer this Linimint over two other popular brands. We know this because when we massage Linimint in the horses actually stretch and yawn during the rubdown. They don't do that so much with the other top brands. I only gave four stars because the spray nozzles are junk on all bottle sizes. I ordered a new quart size and that nozzle NEVER WORKED, we had to take an old fly spray bottle and transfer the product. It's annoying.”

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Posted 9 months ago

“I love all these products! They have tremendously helped my horses during there competition season! One of my favorite products is the liniment spray but I just can’t afford to get it every few months!”

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Posted 9 months ago

“Excellent products, quality workmanship with long lasting wear. Very good value.”

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Posted 9 months ago

“I struggled with finding the right glove size for my skinny hand with long fingers! I had to swap sizes three times and each time, they processed the swap easily!”

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Posted 9 months ago

Thank you so much for your outstanding 5-star rating and for taking the time to share your positive experience with Back On Track USA.

Posted 9 months ago

“Having only used the cinch once, I think it’s great! It’s very soft and my mare went really well in it. Can’t wait to ride in it more!”

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Posted 9 months ago

Dear Danielle, Thank you so much for giving Back On Track USA a 5-star rating! We look forward to serving you again. Best regards, Back On Track USA

Posted 9 months ago

“I have bought the gloves, the socks and neck wrap for my arthritis. These products are amazing because the pain seems to go away after a few minutes of wearing them. I bought an extra pair of gloves for my truck and wear them on long drives. I even bought a pair of them for my husband and father who both say the same thing. The gloves are amazing and helps the pain in their hands. Pictured below is me wearing my gloves at a damp Fast Cat trial. They kept my hands pain free the entire day.”

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Posted 9 months ago

“I love all of the Back on Track products I’ve ever purchased. A lot of my friends use these products as well and they all love and promote them. I’ve been a customer for about 5 years and will continue to be for years to come!”

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Posted 9 months ago

Dear Haylee, Thank you so much for your stellar 5-star rating of Back On Track USA! We greatly appreciate your support and loyalty. it's wonderful that your friends also use them. We are genuinely grateful for your kind words, and look forward to serving you for many more years to come! Warm regards, Kathy M. Customer Service Back on Track USA

Posted 9 months ago

Back On Track USA is rated 4.7 based on 590 reviews