Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 547 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“Fast service & great quality”

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Posted 2 years ago

“When I ordered a dog coat that didn?t fit correctly, they were quick and kind to make it right. I love this company!”

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Posted 2 years ago

“THESE BRACES ARE WORKING WELL ON OUR 14 YEAR OLD LAB BUT YOU SHOULD TRY MAKING THEM IN COLORS...BLACK ON A BLACK DOG IS TOUGH TO SEE TO WORK THE VELCRO STRAPS (HAD TO PUT "X'S" ON THE STRAPS WITH A SILVER SHARPIE TO BE ABLE TO SEE TO UNDO) AND BLACK IN THE DESERT IS TRULY TOO HOT.”

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Posted 2 years ago

“I love BOT products & have been using them for years!! They are stylish, well made & best of all therapeutic. Thanks for a great product!”

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Posted 2 years ago

“everything was shipped super quickly & was exactly as described. i have dogs and ride horses, and i know a ton of people swear by their products”

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Posted 2 years ago

“Smooth easy purchase. However, shipping time has a lot of room for improvement.”

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Posted 2 years ago

“So far this is the best back brace i have used to help my spinal stenosis and spondlythesis while not only riding but doing basically all my chores all day long. Thank you!!!”

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Posted 2 years ago

“Love the product and use only BoT for all my horses. The delivery was faster than anticipated!!”

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Posted 2 years ago

“Great quality! I paired the black and gold bonnet and pad on my buckskin and have received so many compliments. I have two different types of ?Back on Track? pads for my 18 year old buddy and they work well for him, haven?t had a single back issue.”

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Posted 2 years ago

“Learned of these products from friend with horses. Love my knee brace that I can sleep in. Now have a sleeve to wear during the day. I have osteoarthritis in both knees, so like that I can wear these on either one that is bothering me.”

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Posted 2 years ago

“Ordering was very simple and arrived in an appropriate time frame.”

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Posted 2 years ago

“Five stars for making my purchase experience so easy. My daughter ordered the therapy gloves for me as a gift and they were way too large for my hands. After contacting Back On Track, I was given a credit, I used the sizing chart, and reordered. My new gloves were delivered in a few days and fit perfectly. I was very satisfied with the service and ease through the process. Looking forward to using this very nice gloves.”

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Posted 2 years ago

“I love these pant Was a hairdresser for 59 years and wore them for many of those years as they kept my legs from swelling as much and hurting as much I am now retired but keep ordering them to wear because they are so comfortable and I still need that same support!!!! They do run very generous in size!! Love these so much!!!!!”

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Posted 2 years ago

“Love my knee brace. I have an older one that was ready to be replaced.”

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Posted 2 years ago

“Quick, prompt delivery. Easy to use website. Good product.”

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Posted 2 years ago

“The Back on Track cloths are incredible! The fit is perfect. I always feel great wearing Back on Track gear!”

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Posted 2 years ago

“Morgan has been great to work with, very helpful!”

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Posted 2 years ago

“Great product and great customer service. Would be a five star review other than the issues I have with sizing my dog (JRT) for a blanket. I purchased the mesh dog jacket?first a 34 cm and then a 37 cm. One was too small and the next size up was significantly big ? too big for the added 3 cm in length. (Their beautiful ?evening out? coat/jacket does not come in a size that fits him either ? either a 30 cm or 40 cm choice.) I love these products, I just wish they were easier to fit. That said, best return policy in the business world. Very accommodating and worth the repeat mention, fantastic customer service.”

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Posted 2 years ago

“Order arrived quickly!!”

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Posted 2 years ago

“great products and service every time!”

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Posted 2 years ago

Back On Track USA is rated 4.7 based on 547 reviews