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Back On Track USA Reviews

4.7 Rating 683 Reviews
91 %
of reviewers recommend Back On Track USA
4.7
Based on 683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Back On Track USA Reviews

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Anonymous
Anonymous  // 01/01/2019
great products, fast delivery but expensive
Helpful Report
Posted 2 years ago
Great product and great customer service. Would be a five star review other than the issues I have with sizing my dog (JRT) for a blanket. I purchased the mesh dog jacket?first a 34 cm and then a 37 cm. One was too small and the next size up was significantly big ? too big for the added 3 cm in length. (Their beautiful ?evening out? coat/jacket does not come in a size that fits him either ? either a 30 cm or 40 cm choice.) I love these products, I just wish they were easier to fit. That said, best return policy in the business world. Very accommodating and worth the repeat mention, fantastic customer service.
Helpful Report
Posted 2 years ago
I am happy to receive my shipment promptly and very much like the product. My only complaint is that I haven't ever received an acknowledgement of my order or notice of shipment (not really necessary). Yes, I've looked in the Junk Mail.
Helpful Report
Posted 3 years ago
Back On Track USA is rated 4.7 based on 683 reviews