Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 615 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these pant Was a hairdresser for 59 years and wore them for many of those years as they kept my legs from swelling as much and hurting as much I am now retired but keep ordering them to wear because they are so comfortable and I still need that same support!!!! They do run very generous in size!! Love these so much!!!!!”

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Posted 2 years ago

“Love my knee brace. I have an older one that was ready to be replaced.”

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Posted 2 years ago

“Quick, prompt delivery. Easy to use website. Good product.”

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Posted 2 years ago

“The Back on Track cloths are incredible! The fit is perfect. I always feel great wearing Back on Track gear!”

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Posted 2 years ago

“Morgan has been great to work with, very helpful!”

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Posted 2 years ago

“Great product and great customer service. Would be a five star review other than the issues I have with sizing my dog (JRT) for a blanket. I purchased the mesh dog jacket?first a 34 cm and then a 37 cm. One was too small and the next size up was significantly big ? too big for the added 3 cm in length. (Their beautiful ?evening out? coat/jacket does not come in a size that fits him either ? either a 30 cm or 40 cm choice.) I love these products, I just wish they were easier to fit. That said, best return policy in the business world. Very accommodating and worth the repeat mention, fantastic customer service.”

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Posted 2 years ago

“Order arrived quickly!!”

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Posted 2 years ago

“great products and service every time!”

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Posted 2 years ago

“Prompt shipping and a wonderful product!”

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Posted 2 years ago

“Every product I have bought has been amazing, and BOT always ships out on time.”

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Posted 2 years ago

“The product I ordered was too large for my horse. In requesting an exchange Back On Track quickly refunded my purchase price (+shipping) so I was able to order the correct size. Great service and great products.”

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Posted 2 years ago

“I absolutely stand by everything back on track!! I especially love the rain sheet and the new sienna sheet!!! Make my pssm2 mares symptoms much more manageable!!!”

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Posted 2 years ago

“Back on Track never fails to deliver quality products and great customer service. A company that actually cares for horse and rider, can?t believe I only found their products this year.”

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Posted 2 years ago

“Love Back on Track dressage saddle pads. They are the perfect softness, weight, and durability. They don't bunch up and wash well. I feel good they protect my horse's back.”

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Posted 2 years ago

“this works and I refer your products. I also purchased the knee brace for my housekeeper who could not bend her knees without pain she has no pain in her knees and I gave her a shirt that she wears to do the commercial cleaning at night and she can clean without back and shoulder pain. I love the mini pad. It scrunches up nice to use anywhere. Try hugging it. Wonderful technology.”

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Posted 2 years ago

“I love all the back on track products. Their customer service is also Awesome if there is ever a problem.”

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Posted 2 years ago

“Loved Back On Track products, Best there is on the market today ! Life changing for me and my horses.”

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Posted 2 years ago

“I keep coming back to back on track products...especially their socks which give great support and ease my feet and back! I will never need to exercise the money back guarantee provided by back on track!”

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Posted 2 years ago

“Thank you for the timely arrival of my order. Everything is perfect.”

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Posted 2 years ago

“Great service, excited to have this product in our line. Thank you.”

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Posted 2 years ago

Back On Track USA is rated 4.7 based on 615 reviews