Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 545 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“I am a huge back on track supporter for myself and my horse. I have bought clothes from there four times now for myself and I love the results. And my horse is back on track from head to toe. Love the product.”

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Posted 9 months ago

“I have not received my shipment -- have received no communication”

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Posted 9 months ago

We show your order was delivered yesterday so hopefully you have it now. We are so sorry you did not receive communication on your order. You should receive an order confirmation email and a shipment confirmation email with tracking. We will email you directly to ensure you have your package.

Posted 9 months ago

“Received my gloves in a few days and have been wearing them for a week, they fit well and hopefully will help my arthritis!”

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Posted 9 months ago

“I have been very pleased with all my back on track apparel and their customer service is amazing!”

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Posted 9 months ago

“Back on Track is a great concept and great product! Able to visibaly see results with our horses using the product so when I had surgery I purchased a tee to wear under my clothing for the recovery process. Thank You Back on Track for a product that acturally works!”

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Posted 9 months ago

“Back on Track USA offers superior quality and customer service for all your equines therapeutic needs!”

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Posted 9 months ago

“Very easy to work with!”

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Posted 9 months ago

“I love the products but have a hard time with getting stuff to fit right, from horse to dog.”

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Posted 9 months ago

We want you to be happy with every BoT purchase. If you are unsure of the size or style that will work best, we recommend you put a sheet or something underneath the product so it stays clean while you try it on your dog or horse. If it doesn't fit, returns are fast and easy to exchange for a different size or style. https://backontrackusa.com/pages/return-policy

Posted 9 months ago

“Exactly as described! I Love it!”

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Posted 9 months ago

“I’ve used various joint wraps and had great success. Purchased My first T Shirt so did a test to see how well it worked. Drive a truck for a living and am fitness fanatic so am often tight and sore in my shoulders, neck and upper back. Wore the shirt to work 3 days, noticed I wasn’t near as sore at the end of the day. Didn’t wear it on the 4 th day, everything sore at the end of that day!! Will buy a couple more”

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Posted 9 months ago

We are so happy to hear you were able to experience such great effects of our Welltex technology! Hopefully, you'll be able to drive with comfort in your BoT from now on.

Posted 9 months ago

“I love all their products my filly has a sheet neck cover sport boots quick wraps saddle pad and hock boots. I have hat gloves socks and vest. Love love these products!”

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Posted 9 months ago

“All Back on Track products have been extremely helpful for my body and especially during my healing after a spinal fusion revision. I highly recommend them!”

Back On Track USA 5 star review on 10th January 2024

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Posted 9 months ago

We always love getting pictures! So glad you're loving our clothing. Your dog is a handsome guy.

Posted 9 months ago

“I would highly recommend Back on Track for their excellent customer service and high quality Products. Keith H.”

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Posted 9 months ago

“Love this product! Truly makes a difference.”

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Posted 9 months ago

“Ordered a deluxe sheet and the Sheet itself is very well made and beautiful color. Fabric is soft. However, there was a misprint in the item description. I was not able to use leg straps. BOT went above and beyond, very helpful, and I will be purchasing one that allows me to use leg straps. Wonderful customer service.”

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Posted 9 months ago

We're so glad to hear our customer service team was able to make this right for you! We have also corrected the information on our website.

Posted 9 months ago

“My horse was having a bit of trouble adjusting from California to New England and his back was a bit stiff. I got this blanket after it was recommended by my vet. I have definitely noticed a difference in his back after using this blanket in conjunction with stretches and new exercises. It definitely keeps his back warmer. I would give it 5 stars, but the sizes it comes in are limited, so it is a bit big on him and the strap under the tail is just a rope that you have to apply and tie yourself.”

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Posted 9 months ago

“I am a big back on track person. I have used your products for years. I many of your products including human and horse products.”

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Posted 9 months ago

“excellent helmet, very comfortable and safe! good communication and quick delivery.”

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Posted 9 months ago

“quality product at a reasonable price. Will buy again.”

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Posted 9 months ago

“Have not worn long enough to give review”

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Posted 9 months ago

Back On Track USA is rated 4.7 based on 545 reviews