Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 545 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“always go to my Back on Track when my back or knees are bothering me. Never got on a horse with out my knee sleeve.”

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Posted 9 months ago

“PTN socks are the greatest for my feet and legs!”

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Posted 9 months ago

“No complaints at all. Just wish I could see some results on my dog using it.”

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Posted 9 months ago

“I have been using my Back on Track tshirt for 4 days now. So far, I do not see any effect on the tight muscles and muscle spasms in my upper back. I have had better results with a heated vest.”

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Posted 9 months ago

Norma I was reviewing our files and I see that no one responded to your comments. My sincerest apologies. The tee-shirts, or for that matter, all the clothing is designed for maintenance support and a feeling of general well-being, they do not provide the immediate and targeted Back on Track effect our brand is known. For upper shoulder and neck, I suggest the Neck Cover and or the Dicky Bib.

Posted 8 months ago

“Longtime user of Equine and Human products. Seeing the improvements to our horses when using BOT products prompted trying them myself since horses are not influenced by putting something on. I've never been disappointed!”

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Posted 9 months ago

“I bought the hind boots for my senior mare who suffers from severe OA in her hock. Because of her compensating her good leg was filling up. After using the pair on hind boots for a couple of days I’ve noticed the swelling has gone down and she’s moving a little more comfortably. I just got my knee boots and I’m looking forward to see how they help her. Thank you BOT for such good products ❤️”

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Posted 9 months ago

“Wonderful fabric”

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Posted 9 months ago

“quick delivery, love the products”

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Posted 9 months ago

“Back on Track is my go-to for therapeutic wear! I have loved everything I have purchased. I have the waist brace, elbow, knee, ankle & now the leggings. Thanks Back on Track for helping me maintain pain-free living!”

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Posted 9 months ago

“Have used BOT products for years for my horses, but with some health issues arising for myself and husband mostly age related I wanted to try the mattress pad and I’m glad I did. My aches are less, I sleep better and awake more rested. I highly recommend this product!”

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Posted 9 months ago

“I have a number of equine and human products from BOT. Love them. Really helps my joint stiffness and it seems to help my mare also. Great products.”

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Posted 9 months ago

“I'm a huge fan of back on track products and what better place to buy them than directly from Back on Track USA itself. They have the best selection.”

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Posted 9 months ago

“The Nella coat I bought for my dog fits her very well and gives really good coverage. The high neck is what I need for her as she has some arthritic changes in her upper vertebrae. I had to exchange for a smaller size tho I thought I measures correctly but the folks at BOT were super easy to deal with and I got the replacement coat in record time.”

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Posted 9 months ago

“Quality products from a trustworthy company”

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Posted 9 months ago

“Well made. Does the job intended. Works. I volunteer at an equine therapy barn and we use senior horses. This treatment blanket works wonders. The service provided by this company is outstanding. I ordered the wrong blanket. An hour later, I tried canceling, but was unsuccessful. I ordered the right item and sent an email to customer service. They replied in less than 3 hours and did the cancellation and refund. Very satisfied.”

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Posted 9 months ago

“So far so good!”

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Posted 9 months ago

“I absolutely love the many BOT items I’ve purchased over the years. For myself and my equines!”

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Posted 9 months ago

“Love back on track products and when I had sizing issue customer service was quick to help fix it”

Back On Track USA 5 star review on 22nd December 2023

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Posted 9 months ago

“Incredible customer service!”

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Posted 9 months ago

“Back on Track has been a long favorite of mine with the horses. The dog products have proven to be just as well made. The only product I have not been happy with is the turnout sheet. I purchased two of them and the cut was not good. I ordered the same size as my other BoT items for both horse, but they just did not provide a clean fit. All of the other BoT items I have I have been crazy about. I have a 22 year old gelding that is competing at Intermediare (I earned the first two scores last month for my gold medal) and I believe the BoT blankets and leg wraps have a lot to do with his soundness and continued advancement. Keep up the great work!”

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Posted 10 months ago

Back On Track USA is rated 4.7 based on 545 reviews