Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 590 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

Visit Website

Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 of the cooliing coats for my black Aussies and I love them. Keeps them cool, stays wet for hours without getting the dogs very wet.”

Helpful Report

Posted 6 months ago

Dear Karen,Thank you so much for giving Back On Track USA a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are satisfied with your purchase of our cooling coats.

Posted 6 months ago

“Every BOT product I own has been five stars. My horse, dogs, and myself have all benefitted from a variety of BOT products.”

Helpful Report

Posted 6 months ago

Thank you, Kristin, for your incredible 5-star rating of Back On Track USA! We deeply appreciate your support and are thrilled to hear that every BOT product you own has been met with such high regard.

Posted 6 months ago

“I love the Back on Track products. I wear the long sleeved ribbed unisex shirt every winter day for extra insulation. I depend on this shirt to keep me warm.”

Helpful Report

Posted 6 months ago

“Back on Track produces quality products. I own two of their blankets complete with head and neck pieces. I also just bought their Pardus MIPS helmet.”

Helpful Report

Posted 6 months ago

Dear Diane,Thank you so much for your wonderful 5-star rating of Back On Track USA! We greatly appreciate your support and are thrilled to hear that you are satisfied with our products.

Posted 6 months ago

“Bought Large ,Medium and small knee boots none of them stay in place they squash up, don't stay in plce.”

Helpful Report

Posted 6 months ago

“I used the back on track cooling coat for the first time on Saturday on my Great Dane....it fit him perfectly and worked great. I also ordered the neck cooler but have not used it yet. I was very happy with the fast shipping as well.”

Helpful Report

Posted 6 months ago

Thank you so much, Jenessa, for taking the time to leave us a fantastic 5-star rating! We appreciate your kind words regarding our fast shipping, and we strive to provide our customers with prompt service. Thank you once again for choosing Back On Track USA.

Posted 6 months ago

“They have helped my wrists, so I thought it would help my horse”

Helpful Report

Posted 6 months ago

“Excellent OTC products for myself and my horse. They reduce swelling.”

Helpful Report

Posted 6 months ago

“Very nice looking boots! Great quality. The customer service that back on track offers is the best.”

Helpful Report

Posted 6 months ago

“Easy to navigate the website”

Helpful Report

Posted 6 months ago

“We love Back on Track products for our dogs! Such great quality in all their products. Thanks for providing such quality stuff for our pups!”

Helpful Report

Posted 6 months ago

“Very happy with the brand. I have a saddle pad and a poll cover, and both have helped my horse a lot.”

Helpful Report

Posted 6 months ago

Thank you so much for leaving a 5-star rating for Back On Track USA!

Posted 6 months ago

“Friendly staff at the event, Kentucky Horse Park April 25th, 2024. The lady at the table helped me order the dog coat since the booth didn't have them in stock and I still got a discount. I bought my GSD a Bark Therapeutic High Tail Dog Coat to keep her dry when it rains and for warmth during the cold months.”

Helpful Report

Posted 6 months ago

“Absolutely love it! My 12 year old lab has struggled with stiff hips and back. He is running and playing after he slept on the blanket for 3 days!”

Helpful Report

Posted 6 months ago

“The cool coats I bought for my dogs are amazing. Really great down here in Florida for keeping them cool outside”

Helpful Report

Posted 6 months ago

Dear Lucy,Thank you so much for your fantastic 5-star rating of Back On Track USA! We truly appreciate your kind feedback. Kathy M.

Posted 6 months ago

“This product is being used on rescued horses who have been severely injured and/or abused creating physical issues that will never go away. This product allows them to have quality care. Not just physically but mentally you can see improvement in the horse’s demeanor.”

Helpful Report

Posted 6 months ago

Dear Shari,Thank you so much for your phenomenal 5-star rating of Back On Track USA! We greatly appreciate your kind words and continued loyalty as a customer. Kathy M.

Posted 6 months ago

“A long time user of BackonTrack products our horses, dogs and people are outfitted and feeling the good vibes ! Recently purchased the Royal sheet in burgundy. The color is perfect and fits my FEI Arabian perfectly!”

Helpful Report

Posted 6 months ago

Dear Darcy,Thank you so much for your 5-star rating of Back On Track USA! We truly appreciate your loyalty as a long-time user of our products, and we're thrilled to hear that your horses, dogs, and people are all benefiting from the good vibes! Kathy M. Customer service

Posted 6 months ago

“It was a wonderful experience and all issues were resolved.”

Helpful Report

Posted 6 months ago

“I have used your products for years and will continue to use them for years. They are awesome. I use them for my dogs, horses, and myself, and I give them as presents to friends.”

Helpful Report

Posted 6 months ago

“i love my back on tracks!!! they fit amazing super lightweight and comfortable”

Helpful Report

Posted 6 months ago

Back On Track USA is rated 4.7 based on 590 reviews