Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 545 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

Visit Website

Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVE Back On Track and their Welltex technology!”

Helpful Report

Posted 7 months ago

“Every time I have a question regarding an item, they always respond quickly and are always helpful! Every item I have purchased over the years has been everything I thought it would be. The quality is always 100! And to make things better, the difference I’ve noticed in all my animals since starting to use BOT is huge!”

Helpful Report

Posted 7 months ago

“I use the knee brace and the back brace. They both help me continue on with my life. I ride a horse and always wear the back brace.”

Helpful Report

Posted 7 months ago

“Works great, releaves pain. T-shirt is true to size. No need to order a size up.”

Helpful Report

Posted 7 months ago

“I have used BOT Western underpads for 12 years. Have not wanted to change on my main horse. My older ones were from an event award. So glad I tried that pad.”

Helpful Report

Posted 7 months ago

“I love Back on Track products!! They have helped my horses so much in their comfort and recovery. My current horse is rehabbing from kissing spine surgery, and I am excited to use BoT products to help in his rehab. Back on Track have incredible products for great prices!”

Helpful Report

Posted 7 months ago

Dear Max, Thank you so much for your outstanding 5-star rating of Back On Track USA! We truly appreciate your kind words and loyal support. At Back On Track, we are committed to providing incredible products at great prices, ensuring that our customers receive the best value for their money. Your satisfaction is our utmost priority, and we are grateful for your continued trust in our brand. We look forward to serving you with top-notch products and excellent customer service in the future. If you ever have any questions or need further assistance, please do not hesitate to reach out. Thank you once again for being a valued customer! Warm regards, Kathy M Customer Service Representative Back on Track USA

Posted 7 months ago

“Still haven’t received my package yet”

Helpful Report

Posted 7 months ago

“Our horse prefer this Linimint over two other popular brands. We know this because when we massage Linimint in the horses actually stretch and yawn during the rubdown. They don't do that so much with the other top brands. I only gave four stars because the spray nozzles are junk on all bottle sizes. I ordered a new quart size and that nozzle NEVER WORKED, we had to take an old fly spray bottle and transfer the product. It's annoying.”

Helpful Report

Posted 7 months ago

“I love all these products! They have tremendously helped my horses during there competition season! One of my favorite products is the liniment spray but I just can’t afford to get it every few months!”

Helpful Report

Posted 7 months ago

“Excellent products, quality workmanship with long lasting wear. Very good value.”

Helpful Report

Posted 7 months ago

“I struggled with finding the right glove size for my skinny hand with long fingers! I had to swap sizes three times and each time, they processed the swap easily!”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating and for taking the time to share your positive experience with Back On Track USA.

Posted 7 months ago

“Having only used the cinch once, I think it’s great! It’s very soft and my mare went really well in it. Can’t wait to ride in it more!”

Helpful Report

Posted 7 months ago

Dear Danielle, Thank you so much for giving Back On Track USA a 5-star rating! We look forward to serving you again. Best regards, Back On Track USA

Posted 7 months ago

“I have bought the gloves, the socks and neck wrap for my arthritis. These products are amazing because the pain seems to go away after a few minutes of wearing them. I bought an extra pair of gloves for my truck and wear them on long drives. I even bought a pair of them for my husband and father who both say the same thing. The gloves are amazing and helps the pain in their hands. Pictured below is me wearing my gloves at a damp Fast Cat trial. They kept my hands pain free the entire day.”

Helpful Report

Posted 8 months ago

“I love all of the Back on Track products I’ve ever purchased. A lot of my friends use these products as well and they all love and promote them. I’ve been a customer for about 5 years and will continue to be for years to come!”

Helpful Report

Posted 8 months ago

Dear Haylee, Thank you so much for your stellar 5-star rating of Back On Track USA! We greatly appreciate your support and loyalty. it's wonderful that your friends also use them. We are genuinely grateful for your kind words, and look forward to serving you for many more years to come! Warm regards, Kathy M. Customer Service Back on Track USA

Posted 8 months ago

“I love the simplicity of the product - and it feels great!”

Helpful Report

Posted 8 months ago

Dear Sharon, Thank you so much for giving Back On Track USA a 5-star rating! We truly appreciate your kind words and positive feedback. "I love the simplicity of the product - and it feels great!" Your comment beautifully captures the essence of what we strive to achieve with our products - a simple yet effective solution that brings comfort and well-being. Once again, thank you for your support and for choosing Back On Track USA. We look forward to serving you again in the future. Warm regards, Kathy M. Customer Service BackonTrackUSA

Posted 8 months ago

“Have no problems . It’s the second order on those boots . Liked first set had to get another set for other horse . Would be nice if you guys gave something off if you buy multiple sets . Your stuff is top of line and very high priced ! Would be nice to get a break once in a while .”

Helpful Report

Posted 8 months ago

“My horse loved the her new mesh sheet and boots!”

Helpful Report

Posted 8 months ago

“I love all of their products, horse, people and dog. They provide comfort and relief in ways only NSAIDS can.”

Helpful Report

Posted 8 months ago

Dear Suzanne, Thank you so much for giving Back On Track USA a 5-star rating! We truly appreciate your support and loyalty. We sincerely appreciate your trust in us, and we look forward to serving you with more top-notch products in the future. Best Regards, Kathy Muscarella Customer Service Representative Back on Track USA

Posted 8 months ago

“A friend gave me a BOT neck cover a few years ago, and I was impressed with how much it helped with my neck issues. When I treated myself to a new one, I checked out the other BOT therapeutic items and was happy to see reasonably priced aids for my hand and knee issues as well. The fleece wrist covers and the physio knee brace (purchased elsewhere) are comfortable and amazing! Within two days of wearing them, a large percentage of my ligament and tendon pain disappeared! I highly recommend BOT products! My only suggestion would be to get rid of the stiff, itchy product tags...hint: Hanes Wear prints the info right on the inside of the garment. Otherwise, top-notch products with great customer service!”

Helpful Report

Posted 8 months ago

Hi Danika, Thank you so much for taking your time to send us such a glowing review! We appreciate your feedback on the product tags. Best Regards, Kathy Muscarella Customer Service Representative Back on Track USA

Posted 8 months ago

Back On Track USA is rated 4.7 based on 545 reviews