Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 792 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Back on Track Products. My dogs are top level agility competitors and the cool coats along with their mesh coats fit perfect. Plus, customer service is very professional, polite and prompt. Thank you!”

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Posted 1 year ago

“love it all the products i got for my horses”

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Posted 1 year ago

“I've gotten two saddle pads, two ear bonnets, and two sheets from this company and I will continue to purchase from them for my horse for life ! I am so happy with them and their customer service is out of this world ! 10/10”

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Posted 1 year ago

“I bought a calf sleeve and a couple pair of socks. Been having lower leg pain due to failing Hip joint. It has cleared up the pain in my calf almost immediately.”

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Posted 1 year ago

“Our expericence with Back on Track USA has been tremendous!! It was refreshing to have our order arrive quickly. The packages were still organized and kept neat. We believe quality of the products is unmatched. One particular feature on the Royal Quick Wraps Deluxe we are excited about is the reinforced and water resistant bottom. We haul many young horses and this feature is a game changer.”

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Posted 1 year ago

“Good protection. Clean up easily.”

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Posted 1 year ago

“The Back on Track knee brace has met all my expectations! 100% fan of Back on Track and it's products.”

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Posted 1 year ago

“Arrived fairly soon, helps with my DSLD horse.”

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Posted 1 year ago

“Great products and fast delivery”

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Posted 1 year ago

“I've trusted Back on Track products for myself, my horses and my dogs for years.”

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Posted 1 year ago

“These are the BEST cooling coats for dogs. I have been using Cooling coats for my dogs for 30 years, I am in Caliofornia and it gets HOT. Your Cooling coats are the the BEST! They stay damp and cool for such a long time, don't have to worry about them overheating. A bottle of water or hose and they are refreshed quickly, no having to chill the to get them cold. I have been telling my friends about them.”

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Posted 1 year ago

Dear Marsha,Thank you so much for your glowing 5-star rating of Back On Track USA! We greatly appreciate your feedback and are so happy to hear that you love our cooling coats for dogs.

Posted 1 year ago

“The Royal Quick Wraps are definitely a huge upgrade. Love the materials. Much easier to remove shavings from all parts of it. Very satisfied with them!”

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Posted 1 year ago

“I am having wonderful success with the elbow sleeve. I’m probably in my second month now and I took the recommended three day break off. I wear it when I play Pickleball and when I’m just doing chores around the house and I really do feel like it is facilitating healing of a 3+ year-old elbow problem. I am very happy!”

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Posted 1 year ago

“Have used this item before and just need to get a new set”

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Posted 1 year ago

“Love these products for healing and increased circulation for my pets”

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Posted 1 year ago

“Quality products and fast shipping.”

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Posted 1 year ago

“Customer service is awesome!”

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Posted 1 year ago

“I love all Back on Track products for myself and my dogs! I just ordered 2 cool on track towels and another cool on track bandana. They work GREAT! I stand coolness on my dogs. Highly recommend!”

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Posted 1 year ago

“Excellent customer service and speedy delivery”

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Posted 1 year ago

“We bought the mattress pad and it delivers what it promises. It doesn't get much better than that. Oh, and the actually delivery was super fast, which was awesome.”

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Posted 1 year ago

Back On Track USA is rated 4.7 based on 792 reviews