Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 615 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“I couldn’t love this company more. They provide great therapy options, as a veterinary technician and equine massage therapist I understand how important it is to take care of the body from the inside out. My dog, my horse, and myself all benefit from these products !”

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Posted 6 months ago

“Back on Track has great products.”

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Posted 6 months ago

“Best products for the horses. Durable and stylish and functional in many ways. Also very fast shipping!”

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Posted 7 months ago

Dear Daniel,Thank you so much for your 5-star rating on our Back On Track USA products! We greatly appreciate your kind words about our fast shipping. We are honored to have you as part of our Back On Track USA family.

Posted 7 months ago

“Easy to work with”

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Posted 7 months ago

“Have not yet received my item ordered on 5-29”

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Posted 7 months ago

“I ordered 2 of the cooliing coats for my black Aussies and I love them. Keeps them cool, stays wet for hours without getting the dogs very wet.”

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Posted 7 months ago

Dear Karen,Thank you so much for giving Back On Track USA a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are satisfied with your purchase of our cooling coats.

Posted 7 months ago

“Every BOT product I own has been five stars. My horse, dogs, and myself have all benefitted from a variety of BOT products.”

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Posted 7 months ago

Thank you, Kristin, for your incredible 5-star rating of Back On Track USA! We deeply appreciate your support and are thrilled to hear that every BOT product you own has been met with such high regard.

Posted 7 months ago

“I love the Back on Track products. I wear the long sleeved ribbed unisex shirt every winter day for extra insulation. I depend on this shirt to keep me warm.”

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Posted 7 months ago

“Back on Track produces quality products. I own two of their blankets complete with head and neck pieces. I also just bought their Pardus MIPS helmet.”

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Posted 7 months ago

Dear Diane,Thank you so much for your wonderful 5-star rating of Back On Track USA! We greatly appreciate your support and are thrilled to hear that you are satisfied with our products.

Posted 7 months ago

“Bought Large ,Medium and small knee boots none of them stay in place they squash up, don't stay in plce.”

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Posted 7 months ago

“I used the back on track cooling coat for the first time on Saturday on my Great Dane....it fit him perfectly and worked great. I also ordered the neck cooler but have not used it yet. I was very happy with the fast shipping as well.”

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Posted 7 months ago

Thank you so much, Jenessa, for taking the time to leave us a fantastic 5-star rating! We appreciate your kind words regarding our fast shipping, and we strive to provide our customers with prompt service. Thank you once again for choosing Back On Track USA.

Posted 7 months ago

“They have helped my wrists, so I thought it would help my horse”

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Posted 7 months ago

“Excellent OTC products for myself and my horse. They reduce swelling.”

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Posted 7 months ago

“Very nice looking boots! Great quality. The customer service that back on track offers is the best.”

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Posted 7 months ago

“Easy to navigate the website”

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Posted 7 months ago

“We love Back on Track products for our dogs! Such great quality in all their products. Thanks for providing such quality stuff for our pups!”

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Posted 7 months ago

“Very happy with the brand. I have a saddle pad and a poll cover, and both have helped my horse a lot.”

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Posted 7 months ago

Thank you so much for leaving a 5-star rating for Back On Track USA!

Posted 7 months ago

“Friendly staff at the event, Kentucky Horse Park April 25th, 2024. The lady at the table helped me order the dog coat since the booth didn't have them in stock and I still got a discount. I bought my GSD a Bark Therapeutic High Tail Dog Coat to keep her dry when it rains and for warmth during the cold months.”

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Posted 7 months ago

“Absolutely love it! My 12 year old lab has struggled with stiff hips and back. He is running and playing after he slept on the blanket for 3 days!”

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Posted 7 months ago

“The cool coats I bought for my dogs are amazing. Really great down here in Florida for keeping them cool outside”

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Posted 7 months ago

Dear Lucy,Thank you so much for your fantastic 5-star rating of Back On Track USA! We truly appreciate your kind feedback. Kathy M.

Posted 7 months ago

Back On Track USA is rated 4.7 based on 615 reviews