Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 615 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“After one wear my hands feel better already. Love these gloves”

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Posted 11 months ago

“I use back on track products, both on my horses and myself. I’m a believer.”

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Posted 11 months ago

“I love the products. I have been using on my horses for awhile and now my dog.”

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Posted 11 months ago

“Super products that work fantastically well. The sizing chart was very helpful and extremely accurate.”

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Posted 11 months ago

“Excellent products!!!”

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Posted 11 months ago

“Love, love this jacket its so well made and warm.”

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Posted 11 months ago

“The dog blanket was a little big but the smaller size would be to small but we made it work. Our old dog loves it.”

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Posted 11 months ago

“I love this shirt. It's very warm and cozy. I usually wear it over a turtleneck and the added warmth is welcome. I also own Back on Track riding gloves which I love.”

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Posted 11 months ago

“Love these products!”

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Posted 11 months ago

“I've used the neck brace for several years and it has helped immensely. I just purchased the back brace , and while I do believe it is helping, it is still during the break-in timeframe, so can't be totally sure. It does seem to be helping while I'm wearing it. This is after two procedures on my lower back and one on my neck just recently.”

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Posted 11 months ago

“I am a huge back on track supporter for myself and my horse. I have bought clothes from there four times now for myself and I love the results. And my horse is back on track from head to toe. Love the product.”

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Posted 11 months ago

“I have not received my shipment -- have received no communication”

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Posted 11 months ago

We show your order was delivered yesterday so hopefully you have it now. We are so sorry you did not receive communication on your order. You should receive an order confirmation email and a shipment confirmation email with tracking. We will email you directly to ensure you have your package.

Posted 11 months ago

“Received my gloves in a few days and have been wearing them for a week, they fit well and hopefully will help my arthritis!”

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Posted 11 months ago

“I have been very pleased with all my back on track apparel and their customer service is amazing!”

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Posted 11 months ago

“Back on Track is a great concept and great product! Able to visibaly see results with our horses using the product so when I had surgery I purchased a tee to wear under my clothing for the recovery process. Thank You Back on Track for a product that acturally works!”

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Posted 11 months ago

“Back on Track USA offers superior quality and customer service for all your equines therapeutic needs!”

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Posted 11 months ago

“Very easy to work with!”

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Posted 1 year ago

“I love the products but have a hard time with getting stuff to fit right, from horse to dog.”

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Posted 1 year ago

We want you to be happy with every BoT purchase. If you are unsure of the size or style that will work best, we recommend you put a sheet or something underneath the product so it stays clean while you try it on your dog or horse. If it doesn't fit, returns are fast and easy to exchange for a different size or style. https://backontrackusa.com/pages/return-policy

Posted 1 year ago

“Exactly as described! I Love it!”

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Posted 1 year ago

“I’ve used various joint wraps and had great success. Purchased My first T Shirt so did a test to see how well it worked. Drive a truck for a living and am fitness fanatic so am often tight and sore in my shoulders, neck and upper back. Wore the shirt to work 3 days, noticed I wasn’t near as sore at the end of the day. Didn’t wear it on the 4 th day, everything sore at the end of that day!! Will buy a couple more”

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Posted 1 year ago

We are so happy to hear you were able to experience such great effects of our Welltex technology! Hopefully, you'll be able to drive with comfort in your BoT from now on.

Posted 1 year ago

Back On Track USA is rated 4.7 based on 615 reviews