Backyard Ziplines Reviews

Name: Backyard Ziplines
Address: 903 NW F Street, Grants Pass, Oregon
Rating: 4.73

4.7 Rating 188 Reviews

93 %

of reviewers recommend Backyard Ziplines

4.7

Based on 188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Backyard Ziplines 5 star review on 3rd September 2024

Anonymous

Backyard Ziplines 5 star review on 31st July 2023

Itai Rikovitch

Backyard Ziplines 5 star review on 5th June 2023

Jeremy Popkess

Backyard Ziplines 5 star review on 12th April 2022

David Kizer

Anonymous

Anonymous // 01/01/2019

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“Great customer service. My call was returned promptly with honest feedback which helped our purchasing decision. Thank you!”

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Posted 2 weeks ago

“The crew at Backyard Ziplines were wonderful to work with. Their instructional materials are spot on! I would highley recommend them to anyone.”

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Posted 1 month ago

“Awesome zip line and amazingly useful zip line return system! We love our backyard zip line! Excellent customer service.”

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Posted 2 months ago

“Easy to follow instructions. Fairly easy to install as well. Our 4 year old and 6 year old love it and use it all the time.”

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Posted 2 months ago

“The installation went very well, mainly because of your detailed instructions and diagrams. It is rare that I cannot think of something negative for a DIY project, but this is one! Good job engineering this. Probably the only thing missing is some guidance on how to build a simple stand for launching. Mine (at least initially) is for my smaller grandchildren, so I didn't really need one. But, as they grow I will raise the cable and probably need a stand. Thank you, Marc”

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Posted 3 months ago

“Bought the 100' kit and it was as advertised and made in America. Easy to assemble and install, in 24hrs my daughter has ridden it 99 times. 10/10 would buy again”

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Posted 3 months ago

“Helpful customer service helped me pick out the right product for my family.”

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Posted 3 months ago

“Excelent products! Bryan an excellent CSS. He helps a lot.”

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Posted 4 months ago

“Fairly quick and easy set up - our kids and their friends have been having a blast!! So fun! Adults have also tried it and it’s held up perfectly.”

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Posted 4 months ago

“Great price for quality product!”

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Posted 4 months ago

“I didn’t receive the package yet”

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Posted 6 months ago

“OUTSTANDING customer service, price and packages! Directions were clear and consice. No more arguments to go outside and have fun.”

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Posted 6 months ago

“This is a fantastic product. The instructions were easy to follow but it does take a competent person to install it safely. Some parts took 2 people. We used a laser level in order to get the height and sag dimensions set.”

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Posted 6 months ago

“My zipline was quite a bit more complicated than the normal zipline. Rob and Bryan were both extremely helpful in getting my project to the finish line.”

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Posted 6 months ago

“Super fast service, I was really impressed and also the excellent customer service via email!”

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Posted 7 months ago

“The product arrived 3 days early & in time for Christmas even though they had advised that it would not get here before Christmas. They worked fast to get it shipped out in time anyway! Have not set it up yet however, the components are high quality & professional. It is exactly what we wanted!”

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Posted 9 months ago

“Arrived before expected and beat all expectations, win for me. Thank you for the great service.”

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Posted 10 months ago

“Much higher quality than the kits I've seen on Amazon. The kit we ordered had everything we needed to get up and running besides the 2x4s and trees.”

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Posted 10 months ago

“Rob was awesome in helping create a cart based on my property needs, my budget, and even some “used” items for a good discount. Appreciated his input!”

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Posted 11 months ago

“I was simply blown away with Rob Mortimore and my consultation call. Not only did he answer my questions regarding suggestions on starting platforms and run safety, but Rob also pointed me away from buying a much more expensive kit that was overkill for my backyard needs. Not to mention the fact that rob took the call the day after Thanksgiving, so huge appreciation for working on the holiday weekend. Rob pointed me from the more expensive kits at ziplinegear.com and pointed my to backyardziplines.com instead. On backyardziplines.com we were able to find a kit that fits my family's need at HALF the prices of ziplinegear.com, which allowed us to order more parts like a brake system and toddler seat while staying under budget to allow us to purchase a tree hunter stand elsewhere for a launching platform. Overall I am so happy just with the buying purchase that it feels like the holidays are already here before the products have shipped. I can't thank Rob enough for being an honest and enthusiastic representative during our call as it led me to making a much better purchase for my family overall. Thank you!!!”

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Posted 11 months ago

Backyard Ziplines is rated 4.7 based on 188 reviews