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Backyard Ziplines Reviews

4.7 Rating 190 Reviews
93 %
of reviewers recommend Backyard Ziplines
4.7
Based on 190 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 3rd September 2024
Anonymous
Backyard Ziplines 5 star review on 3rd September 2024
Anonymous
Backyard Ziplines 5 star review on 3rd September 2024
Anonymous
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
12
Anonymous
Anonymous  // 01/01/2019
We worked with Rob to design a system for our grandchildren and adults. Rob was a wealth of information, technical details, his own experiences, and options. We started out with a big plan that was really not practical. Rob gave us the specs, construction details, and options. We are very pleased and appreciative of the advice and education we received.
Helpful Report
Posted 2 years ago
This is my second kit from backyard Ziplines. Another set of grandchildren. I’ve been very happy with the products.
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Posted 2 years ago
Company was responsive and delivery was fast and complete. Equipment was excellent quality and easy to set up. Grandkids were thrilled with the ride.
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Posted 2 years ago
I have not seen the product yet so I can only comment so much. But your service and online ordering options were very good!
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Posted 2 years ago
Outstanding communication and customer service. I wish all of my online ordering experiences were like this.
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Posted 2 years ago
I appreciate the vast amounts of quality safety equipment you provide. Unfortunately I’ve purchased pre package kits in the from other companies. None of which provide anything more then spring stop. As a father of four young children I can’t afford risking anything less then what you’ll have provided for us. Thank you from the Quint’s.
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Posted 2 years ago
Walked in right before they closed. They took time to show me all the kits and options. I left with the perfect kit and my kids couldn’t be happier. Highly recommend Backyard Ziplines. Do yourself a favor and don’t buy off Amazon or any cheap online site because it’s “convenient”. Support this great local business that does great quality products.
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Posted 2 years ago
My experience is quite limited. I've placed an order, and the process went well. It was also helpful to see in the product description that a tensioning tool would be recommended. However, nothing's been delivered yet, so I can't comment further. Cheers!
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Posted 2 years ago
COULD DEFINITELY USE A MORE DETAILED INSTRUCTION SHEET ALSO CAN USE A BACKUP SAFETY WIRE PRICE POINT WAS PRETTY GOOD, BUT FIGURING OUT HOW TO DO IT RIGHT NEEDS MORE EXPLANATION
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Posted 2 years ago
Who ever Rob is. ? Give him a raise or a bonus. Enthusiastic, Knowledgeable, nice Took the time to answer all my questions.
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Posted 2 years ago
arrived timely, easy set up
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Posted 2 years ago
They answered my email question within the hour and told me exactly what I needed to know.
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Posted 2 years ago
Everything as advertised. Great quality and even better instructions. Thanks!
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Posted 2 years ago
A quality product!
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Posted 2 years ago
Outstanding responsiveness and professionalism
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Posted 2 years ago
I made an order. No confirmation e mail/reciept. No tracking info. Checked credit card today and yes $1,000 taken. Tried to check my order on web site and it said there was no order for my e mail address. Only proof I had was (luckily) I tooma screen shot of my order. Then today (7 days later) my order arrives?! I did get an e mail howere asking me to rate the company. So I obviously entered my e mail address correctly.
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Posted 2 years ago
Website gave a clear description of each kit, ordering was easy, and delivery was quick. Very pleased with the quality of material used, the directions and suggestions in the enclosed booklets, and the very useful worksheet that helped me determine starting and ending cable heights on our sloped lot. The grandkids, and their parents are having a lot of fun with it.
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Posted 2 years ago
All good. Thank you for helping
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Posted 2 years ago
We have not tested it with kids yet but it appears it will work very well. It's installed and ready to go! Thank you!
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Posted 2 years ago
Great product. Easy to install. Kids and Adults love it!!!!
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Posted 2 years ago
Backyard Ziplines is rated 4.7 based on 190 reviews