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Backyard Ziplines Reviews

4.7 Rating 193 Reviews
93 %
of reviewers recommend Backyard Ziplines
4.7
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Anonymous
Anonymous  // 01/01/2019
All good. Thank you for helping
Helpful Report
Posted 2 years ago
We have not tested it with kids yet but it appears it will work very well. It's installed and ready to go! Thank you!
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Posted 2 years ago
Great product. Easy to install. Kids and Adults love it!!!!
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Posted 2 years ago
What are you asking me to review? The order experience, deliver or the product? The product hasn’t yet been delivered. The order process was fine but the site could use some help. A quick link to view a full page of what’s in my cart/order would be nice. Better descriptions of differences b/w equipment would be nice
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Posted 2 years ago
We went with the Torpedo model and it is a blast. The directions are easy to understand and most of the setup tasks are fairly simple, I set up most of it by myself. The grandkids love it and are already planning another one. My only complaint is that I didn't envision how far away from the tree the starting point ends up, the take-off platform ended up much larger than originally planned. We anticipate many years of enjoyment from the zipline, thanks for making such a great product.
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Posted 2 years ago
Excellent personal service and great products
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Posted 2 years ago
Great company, great product! Very well made, the kit is easy to install and the instructions are helpful. They need to offer more items and prices are quite high, but the products are worth it. It would be nice to have legal information or resources on having these in our backyards. Since that's part of the company name.
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Posted 2 years ago
I JUST RECEIVED ALL PACKAGES. I AM GOING THRU INSTALLATION INFORMATION. AS SOON AS THE WEATHER WARMS UP I WILL PROCEED WITH THE PROJECT.MR DILLON, NATHEN AND ROB WERE VERY HELPFUL IN ANSWERING ALL MY QUESTIONS. I HOPE MY ZIP WILL WORK AS PLANNED. LEO
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Posted 3 years ago
Speedy and cheaper than buying from Amazon!
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Posted 3 years ago
Very fast delivery of product
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Posted 3 years ago
First time purchase and very happy with the service and quality. Ordered on a Monday and received the cables (for my little suspension bridge) on Wednesday, just as I ordered them. Not a typical shopping experience these days, so quite refreshing when it happens. Will no doubt be purchasing more in the future. Thank you!
Backyard Ziplines 5 star review on 18th February 2022 Backyard Ziplines 5 star review on 18th February 2022 Backyard Ziplines 5 star review on 18th February 2022
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Posted 3 years ago
Very helpful answering questions and giving tips before I even put my order in.
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Posted 3 years ago
Went to fast, hurt my shoulder
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Posted 3 years ago
It arrived very quickly. Everything was there -- no missing parts! and the instructions were clear and easy to follow. Installed it over the weekend and it is amazing. The grandkids (and grandparents) love it. It is much better than we anticipated.
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Posted 3 years ago
Products are great and items were shipped out fast.
Backyard Ziplines 5 star review on 11th October 2021
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Posted 3 years ago
Fantastic company and the sales representative is amazing. Great at listening to your needs and interests and matching you up with the perfect setup. He is extremely knowledgeable and passionate about his work. They sell top quality equipment! I would highly recommend this company.
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Posted 3 years ago
Such helpful staff and high quality products. I called the helpline several times over a few weeks w different questions regarding my zip line set up. Staff were always ready to help w patience and knowledge. Thanks for all!
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Posted 3 years ago
Rob Mortimore was absolutely amazing
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Posted 3 years ago
Very fast from placing order to delivery was only 3 days! Everything looks good, strong and professional grade. Nothing seems cheap. Instructions seem very well written.
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Posted 3 years ago
Still waiting for our zip line no arrival date listed on tracking wanted this in time for our sons birthday on Sunday
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Posted 3 years ago
Backyard Ziplines is rated 4.7 based on 193 reviews