Backyard Ziplines Reviews

Name: Backyard Ziplines
Address: 903 NW F Street, Grants Pass, Oregon
Rating: 4.73

4.7 Rating 188 Reviews

93 %

of reviewers recommend Backyard Ziplines

4.7

Based on 188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Backyard Ziplines 5 star review on 3rd September 2024

Anonymous

Backyard Ziplines 5 star review on 31st July 2023

Itai Rikovitch

Backyard Ziplines 5 star review on 5th June 2023

Jeremy Popkess

Backyard Ziplines 5 star review on 12th April 2022

David Kizer

Anonymous

Anonymous // 01/01/2019

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“great service and price!”

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Posted 3 years ago

“Picking a zipline is like drinking from a fire hose these days it seems! There are SO many options. Having a person on the other end of the phone to answer specific questions, help guide your choices and offer advice is second to none. We've been wanting to install a zipline for over a year, but kept getting confused when we'd begin to look for supplies online. In a matter of minutes and after an awesome free consultation with Backyard Ziplines we purchased all we needed and will have our backyard fun up & running in a matter of days! I wish we'd called sooner! These guys are fantastic!”

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Posted 3 years ago

“I received an email to complete a review but never received an email with order details or any tracking information. My order still has not arrived and it has been more than 5 business days. But because I checked out as a guest and did not receive an email order confirmation, I have no way to keep track of what’s happening with my order and why it’s late.”

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Posted 3 years ago

“We have bought from them several times before and everything came in well. Their yellow trolly is so much easier to use than others we have purchased elsewhere..well with the extra few dollars. Happy repeat customer Dave”

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Posted 3 years ago

“service was excellent however shipping was way too expensive. to charge $18 for an item weighing less than 3 lbs and a small package was ridiculous”

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Posted 3 years ago

“Sturdy seat and accessories arrived promptly and as described. Proved to be simple to install.”

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Posted 3 years ago

“Very helpful customer service quickly steered me to the most appropriate kit (Airtime) for my situation. The kit arrived promptly and was surprisingly simple to install. The components are of very good quality with the trolley in particular being impressively machined. Kids were zipping in short order and the sound of happy screams is constant!”

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Posted 3 years ago

“It is hard to rate. Have not received yet.”

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Posted 3 years ago

“Has not yet arrived, when installed will let you know.”

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Posted 3 years ago

“I received 2 boxes via Fed X on a Friday afternoon. I left a voicemail that night. Early Monday morning, I received a call giving me the internet link to the installations instructions as well being told a hard copy was being sent via mail. Everybody makes mistakes, it's how you take care of them that makes the difference. Sidro”

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Posted 3 years ago

“Product exactly as advertised and fast shipping.”

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Posted 3 years ago

“I was asked to write this review one day after I ordered the item. So, I have not received the item to leave a review yet, but they are insisting I do so. So, I give them three stars for asking for a product I have purchased and have not used to be able to give an accurate review.”

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Posted 3 years ago

“Outstanding follow up and answering questions on the pre order side of things . Just wish I could have swapped out the big boy seat with the wooden round one , I told miles I was more willing to pay difference, but said wasn't allowed. Miles was great answering question as was rob and joy! Haven't received my kit yet”

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Posted 3 years ago

“lots of fun”

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Posted 3 years ago

“Great customer service!!”

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Posted 3 years ago

“The kit provided all the hardware required. The instructions are easy to follow and understand I had my grandson do the mathematics for our set up, calculating slack, and vertical drop. the cable was just the right length. set up took a few hours and the grandkids were zipping along the rest of the day.”

Backyard Ziplines 5 star review on 2nd April 2021

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Posted 3 years ago

“Amazingly helpful and responsive. These guys know their craft.”

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Posted 3 years ago

“It fantastic! I need some advice on the landing site to make it more "user friendly". Please call me at +1-202-262-6652. Thanks, Bob SCHOTT”

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Posted 3 years ago

“This will be our 2nd zip line,great product”

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Posted 3 years ago

“Easy to install. Good instructions with great hints. I used a comealong with a cable clamp. I already had this before. This kit is of very good quality. Impressive. The trolley is top. Exceeds my expectations. The spring break is super stable and big. Im very glad i bought this set instead of”

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Posted 3 years ago

Backyard Ziplines is rated 4.7 based on 188 reviews