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Bags of Love Reviews

3.1 Rating 68 Reviews
50 %
of reviewers recommend Bags of Love
3.1
Based on 68 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email

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Bags of Love 5 star review on 29th August 2023
Karen
Bags of Love 5 star review on 25th June 2022
Average Blows Competitive Spirits Podcast
Bags of Love 5 star review on 25th June 2022
Average Blows Competitive Spirits Podcast
Bags of Love 5 star review on 25th June 2022
Average Blows Competitive Spirits Podcast
Bags of Love 5 star review on 8th April 2022
Prince Harry Thompson
Bags of Love 5 star review on 8th April 2022
Prince Harry Thompson
Bags of Love 5 star review on 8th April 2022
Prince Harry Thompson
9
Anonymous
Anonymous  // 01/01/2019
The image is badly aligned missing (not half a cm) but 3 cm towards the the top of the image. The width of the curtain is longer at the bottom, until it gets to the middle and width becomes smaller and smaller eradicating the image and the alignment ignoring the image completely. the vertical lines do not marry up and extremely far apart. The hemming is missing and fraid in places. It's too embarrassing to put up. I paid £89.00 for it. I paid for another curtain so they could be seen together. Without the reprint it makes no sense. I have been robbed a £150.00 as these curtains can not be used in the event I have planned. I have sent pictures and I am being ignored. The company is quick to take money but not quick in resolving problems. Most companies would be apologetic and do a reprint straight away. But not these guys. 4 days of silent treatment I need the reprint curtain by the 3rd of August 2020. Why can't they own up to their mistake and rectify. If I ordered this in a shop face to face I would refuse to pay for this substandard product, I doubt that the shop would show me such a mess. They shouldn't have sent me out that fudged product. Apparently it had been quality checked? LOL. (I never use lol but its appropiate here) Their phone lines are also dead. Using covid-19 as an excuse for bad customer service. If you want to be robbed and left with a poo on your bed go with these guys.
Helpful Report
Posted 4 years ago
AVOID THIS COMPANY!!!!!! I placed an order with screenshots that show it will be completed and dispatched within 24 hours. I even spoke with somebody via their chat and paid £8 to ensure next day delivery. The item has not arrived, it hasn't even been completed, and they refuse to provide an ETA Photobox are way more reliable, I just wanted to use an independent company, this has really backfires. Their service is terrible. Chats do not get answered unless it's regarding a sale not yet placed. Email responses provide no information.
Helpful Report
Posted 4 years ago
BEWARE OF THIS COMPANY I ordered these Photo blocks for Father’s Day Presents! I Paid extra for the fast postage (next day). There online system said the item were in stock . They took my payments. They emailed me saying they were out of stock. I replied straight away and no reply. I emailed them several Times and they ignored me. They put my order on hold . There was no way to change the order online . 4 days later they replied! I Paid extra for them to reorder my purchase, they promised the order would be with me yesterday or today . Nothing! I could of purchased the same items at a Tesco photo service for half the price! STAY AWAY! There scammers! There customer service is rubbish!
Helpful Report
Posted 4 years ago
Customer service was terrible. I placed an order and it was a larger item and they got back right away. When I went to purchase a smaller item, there was a glitch in the basket and I was overcharged for an item. I addressed it immediately in several weeks went by without a response or after I had reached out numerous times. I finally got a reply and they said they would look into it it has now been another two weeks and my credit card was charged and no response. I won’t order again!
Helpful Report
Posted 4 years ago
I complained about the poor quality of a some prints. The resolution had been signifcantly reduced and I was sent very low res grainy prints. Several emails backwards & forwards. They agreed to refund my order if I returned the prints to them, which I have done. (Note they offered this as well asking me to delete my other negative feedback). I have still not had the refund and they are not answering emails.
Helpful Report
Posted 4 years ago
Before you pay your order check the TOTAL amount FIRST....When I placed my order it wasn’t show the additional remote delivery which is way too much. I cancelled my order just few minutes after I saw the total amount I paid. According to their policy you can cancel your order with in 30 minutes after you place your order. But they obviously ignore my cancellation they get my money and still send the items. costumer service not very helpful.
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Posted 5 years ago
The actually pieces on the puzzle were great quality but the image was terrible, blurry, I'm a graphic designer and uploaded a beautiful high resolution image and the puzzle image was not acceptable and all I got was a runaround from the company.
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Posted 5 years ago
I order a beach towel and a flak with a personalized photo. The items were expensive but I wanted my husbands "boys trip" to be fun and festive with these two personalized items stowed away in his suitcase. The photo on the flask was faded out and hard to see, nothing at all like the image they showed when ordering the item. The beach towel had the opposite problem, it was way too dark and there were white splotches showing through. Very disappointed, neither item will be going on the trip.
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Posted 5 years ago
I ordered place mats from this company. They have two sizes listed, small and large. There are dimensions listed, but I assumed large would fit a standard plate. When they arrived they were too small for even a small plate to fit. The plate went over the edge of the mat. I contacted the company for support to either remake them in a usable size or issue a refund. They were unwilling to do either. They offered me $10 for my $170 order. This is a real buyer beware company. Do not order from this company!!
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Posted 6 years ago
Bags of Love is rated 3.1 based on 68 reviews