Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,970 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 25th April 2025

Sandeep Shonik

Banggood 5 star review on 1st April 2025

Torocsik

Banggood 5 star review on 1st March 2025

HoferJC

779

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Major problem trying to remove the residue from the shrink wrap. Poor actuation of the vent due to misalignment of the latch ball. No plastic washers for the vent retained bolts and nuts.”

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Posted 4 years ago

“wrong product; not very impressed at all”

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Posted 4 years ago

“no tracking, very complicated to complain.”

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Posted 4 years ago

“Hart rate and distance is not accurate enough : 25% difference”

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Posted 4 years ago

“The two lipos URUAV 2600mah 80C 22.2V that I bought from Banggood were a waste of my money. Their Internal Resistance (IR) of 225milliohms made them useless.”

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Posted 4 years ago

“fake company please beware”

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Posted 4 years ago

“After placing my order I never received a confirmation email. And never heard from the company. My order never showed up in there app . I didn't know if my order went through until it showed up in my mailbox .”

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Posted 4 years ago

“Buying products from banggood with shipping from European warehouse it advertise that the product will be deliver within 2-5 bussines days... however pass more than 12 bussines days my order is still in transit!... that is fake advertising! And banggood does nothing for customers that losses money based on the shipping time... I had a project to make and due to this delay the project will not came to life, and I'll have to stuck with the products where I spent my own money... it does not deserve the star i give it”

Banggood 1 star review on 7th October 2020

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Posted 4 years ago

“I recieved my order, but my product did not work. I am asking for a refund.”

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Posted 4 years ago

“Bangood delivery company SUCKS ! 6 Weeks when other companies will deliver 10-14 days, and it is not covid fault, it is shipping company fault. No tracking number provided either. You can get same items cheaper and much faster elsewhere.”

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Posted 4 years ago

“The lights are broken. The clear lens on both have several cracks. Packaging wasn't very good. Very unhappy.”

Banggood 1 star review on 6th October 2020

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Posted 4 years ago

“Out of the nine items shown in the advertisement relating to the purchased item, I only received four! Three of the four blades shown and the two guides were not sent. this is false advertising!!”

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Posted 4 years ago

“TABLETTE RECUE AVEC DEFAUTS ESTHETIQUE”

Banggood 1 star review on 5th October 2020

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Posted 4 years ago

“The worst online shop experience ive made. Item was never shipped, the support wouldnt reply anything but repeatedly „please wait another 48 hours“ every two days. And on top if that they refuse to cancel my order nor refund me, altough the item should have been shipped within 24 hours but wasnt for already 2 weeks now. Had to open PayPal Case. be aware of this scam business!”

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Posted 4 years ago

“The item was not as advertised. Similar, but cheaper fabric.”

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Posted 4 years ago

“Purchased a poco x3 off them and was constantly lied on about the shipping days. BG keeps pushing the shipping date while blatantly lying to its customers. To give you an example, I contacted their support on 29th of September and asked for when is my phone going to ship, they told me on the 30th, keep in mind I had already been waiting around 2 weeks for it to ship. Turns out, 30th comes, they tell me I have to wait 7-10 days more and to compensate me for my anger they're going to give me a measly 500 points (which is worth next to nothing). I am still waiting for it to ship. Choose another retailer guys, many many people have already received theirs from other popular Chinese sites. Worst shopping experience in my whole life!”

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Posted 4 years ago

“Product I purchased actually fell apart? Yes into 2 pieces!!! Trying to return it is a disaster with trying to hook up with Utube for a picture?!?!? I did not try any further to return it!! Never use this site for anything!!!”

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Posted 4 years ago

“communication,,, your company repeatedly ignored my e-mails and could not help with FACEBOK.. i bought 2 pairs of shoes at 54.00 i was suppose to receive a $20. coupon.. your coupon system is not very good... long story short i paid 54.00 and did not receive a $20 discount coupon on my 1st order like it said. It only gave me a $5 discount..... your company seems quick to take the money and slow to make sure its customers are satisfied. Will you be honoring your $20 coupon”

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Posted 4 years ago

“Not impressed with the picture quality of either the streaming or video file playback, both look like they have a filter applied to them. (Streaming playback quality is good when connect a laptop to the TV to watch YouTube and catch up TV, so it is not our internet speed) We are still using our old movie player box to play movie files. Disappointed as this box got good reviews when tested & bench marked by various YouTube channels.”

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Posted 4 years ago

“There sizing wasn't true. I ordered three sizes too big because I knew it was coming from another country. Was still too small.”

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Posted 4 years ago

Banggood is rated 4.4 based on 7,970 reviews