Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,959 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product does not work. I have tried on screwdriver and allen keys. Nothing works”

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Posted 3 years ago

“I cannot get motors to run. Sent in photos as requested with the particulars. Want a refund All previous orders were very satisfying”

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Posted 3 years ago

“I ordered a product on November 30th 2021, as a Christmas gift, was told it was out of stock after paying. Agreed to wait for it to come back in stock and waited, today is the 23rd of January and they've just cancelled the order with no product arriving. Do not use these crooks, they have held my money for nearly 2 months and I now have a very disappointed partner who won't be getting his long awaited Christmas present!”

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Posted 3 years ago

“La batterie ne tient pas la charge c'est le 3em message que j'adresse et toujours sans réponse”

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Posted 3 years ago

“Il prodotto è senza batteria e inutilizzabile .mi occorre una batteria supplementaŕe”

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Posted 3 years ago

“Tiene un toques en un nadó y no funciona, espero que me la cambien...”

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Posted 3 years ago

“l'ordine è arrivato privo di batteria e quindi inutilizzabile chiedo il reso e rimborso per ordinare un prodotto completo”

Banggood 1 star review on 21st January 2022

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Posted 3 years ago

“Delivery was just over a week which is good. The assembly instructions are almost non-existant. The battery charger must be made for Chinese households as the charger will not fit any electrical outlet in my home and an adaptor was NOT included. I need an adaptor or return instructions.”

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Posted 3 years ago

“A termék a garancia időn belül (egyéb termék esetén 180 nap) tönkrement. Esetünkben a cipő talpa eltörött, igy nem használható. Több szöri jelzésemre sem érkezett érdemi válasz. Hova küldhetem vissza a hibás terméket? Kapok-e kártérítést? (termék ára + potaköltség) Esetleg új termékre kicserélik költség nélkül? Várom érdemi visszajelzésüket.”

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Posted 3 years ago

“Muy mala experiencia. Es la primera vez que compro y no me llego el producto y no me hacen la devolución. No se que mas hacer para que me solucionen el problema”

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Posted 3 years ago

“UV-9S Tri-Band Transmitter is in fact not Tri-Band but dual band. This is very poor service!!!”

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Posted 3 years ago

“when I received the mini chainsaw, and I realized that it was a toy, I tried in every way to contact the seller, to make the return, but logically, I was no longer able to contact them. Not serious”

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Posted 3 years ago

“не советую данный продукт. не отвечает заявленным требованиям. не работает корректно. очень дорого. пытаюсь вернуть обратно. не покупайте. это обман.”

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Posted 3 years ago

“Immediately got destroyed by dirt”

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Posted 3 years ago

“Nearly two months to receive order! Totally unacceptable! Could not communicate with company, as no option to send email. Never again!”

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Posted 3 years ago

“Il manque la batterie”

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Posted 3 years ago

“la radio ne commande pas la marche avant , la marche arrière. malgré plusieurs essais de RESET. Ne peut être utilisé”

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Posted 3 years ago

“Bom dia já paguei uma tesoura no valor de 60.90€,no passadodia 29-11-2022 e até agora não recebi nada”

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Posted 3 years ago

“Boa noite paguei e ainda não recevi a tesoura .... assim como o serrote que foi hoge entregue ,mas sem baterias e carregador cumprimentos”

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Posted 3 years ago

“I am sorry. The shipping never had arrived at my home, I wont it. Lúcio Araújo”

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Posted 3 years ago

Banggood is rated 4.4 based on 7,959 reviews