Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,965 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Banggood made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Banggood 5 star review on 1st April 2025

Torocsik

Banggood 5 star review on 1st March 2025

HoferJC

778

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods arrived on time but 2 of the 6 bulbs were broken. I wrote a complaint and no one responds for days. Irresponsible and unprofessional.”

Banggood 1 star review on 24th March 2021

Helpful Report

Posted 4 years ago

“Camera EKEN H9R with no SD memory card”

Helpful Report

Posted 4 years ago

“Hello I have not yet received the product.”

Helpful Report

Posted 4 years ago

“The only problem is I ordered RED gloves and got Pink gloves”

Helpful Report

Posted 4 years ago

“Do not buy these Lenovo earbuds: they can not enter into your ear at all!!!”

Helpful Report

Posted 4 years ago

“Ne fonctionne pas, pas de rotation.”

Helpful Report

Posted 4 years ago

“Complained about defective product from them. The product was defective when I received it and never received any new product from them after repeated complaints, DO NOT BUY HERE!”

Helpful Report

Posted 4 years ago

“Since they felt the need to ship orders which were cancelled, yes this is theft. The stole my money, shipped order cancelled multiple times, close account to avoid refund. This is a condensed version of my Banggood experience. They continue to avoid customer service beyond the usual lies. If this is how you wish to be treated, open an account and place an order to find out for yourself how bad an idea it was”

Helpful Report

Posted 4 years ago

“Took 17 days to go 1 state because they use the lowest cheapest shipping imaginable. Then it arrives damaged and you can't get in contact with anyone.”

Helpful Report

Posted 4 years ago

“The item doesn’t properly accommodate the batteries. The casing is too small. However, if the batteries are forced into the space, the sides bulge out and you can’t fit the cover. And anyway, apart from the light, the unit doesn’t work! Utter rubbish. Very disappointing.”

Banggood 1 star review on 13th March 2021

Helpful Report

Posted 4 years ago

“I click confurm delivery option I don't know what he say after no tracking my product.no product delivery I just buy it I know 60 days+ delivery time now only 7 days.show shipping status on banggood apps”

Helpful Report

Posted 4 years ago

“E arrivato spezzato in due parti”

Helpful Report

Posted 4 years ago

“Sorry to say accedently I click confurm delivery button.no delivery”

Helpful Report

Posted 4 years ago

“You sent it with out battery I will not buy any thing again I want my money”

Helpful Report

Posted 4 years ago

“I bought this for my grandson and he called me today and said it bought on fire 😡 be could have been hurt bad !! I don’t recommend this”

Helpful Report

Posted 4 years ago

“Ware beschädigt erhalten. Aus gesundheitlichen Gründen erst nach 4 Wochen in Betrieb genommen und dabei festgestellt, dass es sich um einen versteckten Transportschaden handelt. Äusserlich nicht zu erkennen, erst nach Zerlegung in Einzelteile”

Helpful Report

Posted 4 years ago

“Unit is supposed to take Makita batteries but does not. Tried 3 batteries and all jambed in the same spot”

Banggood 1 star review on 7th March 2021

Helpful Report

Posted 4 years ago

“The switch was delivered earlier than expected but it was a wrong switch. Apparently there are two types of switches and the advert said a switch for Dodge Journey 2012 to 2015. Unfortunately I am unable to use this switch as it is not compatible to my car.”

Helpful Report

Posted 4 years ago

“PROPAGANDA ENGANOSA, NÃO ESTÁ CLARO A ALTURA DO TRIPÉ. NÃO RECOMENDO E NÃO COMPRAREI MAIS NADA AQUI. JÁ ACIONEI O MEU ADVOGADO E O PROCON DO RIO DE JANEIRO.”

Helpful Report

Posted 4 years ago

“wont make a call or receive a call. It will work for one call only, if it is restarted.”

Helpful Report

Posted 4 years ago

Banggood is rated 4.4 based on 7,965 reviews