Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,958 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they refuse to refund me for the return shipping of returned product. They agreed to refund me and I actually return shipped it cheaper than they expected. Now they only want to give me the COG so I'm out over $60 cause the went back on their word.”

Banggood 1 star review on 15th June 2022

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Posted 2 years ago

“La placa tiene una sola salida, como la voy a conectar al controlador de corriente, se cargará la batería directamente sin regulador y lo del lighter no entiendo”

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Posted 2 years ago

“Very small cover won't fit my bikes ,3, so useless”

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Posted 2 years ago

“No response from customer service. The dress is gold, not red orange. Also it is too small. The website is too complicated and I will not be using it again.”

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Posted 2 years ago

“Je souhaite l échange du produit car celui-ci et défectueux ( embout cassé) merci”

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Posted 2 years ago

“My scooter arrived in halve a box the charger ?? missing assembly toolkit missing Horn/Speed control unit smashed "HELP" !! Bang God sort this out Eduard”

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Posted 2 years ago

“Product arrived damaged and does not work. Banggood has done nothing to resolve the situation. Would not recommend this site. Very disappointed.”

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Posted 2 years ago

“I bought a Bluetooth speaker... The first that they sent me was not working properly. The second never arrived my house.. (3 month passed already)”

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Posted 2 years ago

“Dear Banggood team, Thank you for this message regarding my case. Let me start by saying that l have only received 2 emails dated March 24 and 25 announcing delivery (which indeed arrived). Upon arrival l sent 2 claims about the bad quality condition in which the hat arrived. And after that this is the only email received as an answer and l thank you for your interest. Please resend me the message in order to understand what should l answer about. I hope you don’t close my case as this product arrived damaged and l appreciate Banggood effectively finds a solution. I don’t know what ticket questions are or were. All l have is a damaged product (the beautiful hat sadly broken in 4 in the brim) and a plastic bag branded “Newchic - classic fashion” with a tag or sticker that says POA7229979 SKUF74729 dbJtHEW PCK Made in China ….and that’s all. Again, many thanks and l hope we arrive at a solution. Julian Alhach +57 (310) 493 5734”

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Posted 2 years ago

“I have already order 2 rings almost a month ago. I payed them and never got them”

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Posted 2 years ago

“J ai commencer une pompe 24v et j ai reçus une 48v ....”

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Posted 2 years ago

“Horrible experience. I ordered an over $400 laptop from Banggood. However, I received a defective product. I contacted customer service and followed the instruction to ship back the defective product to its warehouse. It's been 5 months and I still don't know if I will have my refund back.”

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Posted 2 years ago

“5 purchases on 5 different occasions , all 5 had issues with several months to get delivered while banggood send me fake and fabricated shipping updates, complete joke. I was warned about this and that they sell the customers credit card information to the darknet and I just did not believe it but now I am convinced.”

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Posted 2 years ago

“I was sent the wrong charger for my camera. It came fast, but if it's wrong, it's useless. No customer service has contacted my. No refund has been offered. No effort except this second request for information has been offered.”

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Posted 2 years ago

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Posted 3 years ago

“Устройство не соответствует описанию. Блок питания в комплекте 12 В, а на устройстве написано 5 В. Включить не получилось. Вскрытие показало обман. Это ПОДДЕЛКА !!!”

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Posted 3 years ago

“The product is not as described on the site, the product is made of plastic, it is supposed to be made of aluminum”

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Posted 3 years ago

“I'm not satisfied the quality of this product it cannot lossen the wheel nut of my car, and the spare battery youve given was defective!”

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Posted 3 years ago

“Only got one bit”

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Posted 3 years ago

“DO NOT READ ANYTHING FROM BANGGOOD, OR EVEN BUY FROM IT!! they have some foreign people writing the good reviews like. I NEARLY DIED 2 TIME IN A ROW TO PROVE IT!!! https://youtube.com/shorts/DzVVvZ18ifc?feature=share watch this, its a e-bike battery I bought and look how bad has it gone!!!! and now they wont answare to me, noone giving any kind of repair or anyhing. they just get ur money and send you some second hand or broken stuffs.'”

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Posted 3 years ago

Banggood is rated 4.4 based on 7,958 reviews