Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,965 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 1st April 2025

Torocsik

Banggood 5 star review on 1st March 2025

HoferJC

778

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ho ricevuto il telefono con la fotocamera ( molto importante per il mio lavoro!!) malfunzionante. Ho sollecitato anche le possibile soluzioni per risolvere il problema ma non ho ricevuto nessuna proposta da parte del veditore.”

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Posted 4 years ago

“Don't receive my drones yet?”

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Posted 4 years ago

“FAKE REVIEWS PLEASE BEWARE”

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Posted 4 years ago

“Products are often not as described and will end up in the trash bin. It is very difficult to communicate with customer support and arrive at a solution. Do not recommend, rather buy somewhere else that will work.”

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Posted 4 years ago

“Ho necessità da ieri di contattare l assistenza per un difetto del prodotto ma nessuna risposta”

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Posted 4 years ago

“3d printer arrived faulty , customer service not very helpful”

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Posted 4 years ago

“Le colis n'a jamais été livré chez moi a Andernos les bains en France, le traking indique une livraison a minuit (a minuit comme si c'était possible) au Luxembourg.. le logiciel fait ce qu'il veut et marque les notes qu'il l'arrange et moi j'ai pas mon colis. Demande de remboursement, site pas sérieux!”

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Posted 4 years ago

“A new customer with Banggood. I ordered two separate radio controlled models from them. First a £82 "Ready to Fly" drone was received unboxed in bubble wrap, minus controller, battery, manual, spares and case. Second RC helicopter was cancelled by the supplier, surprisingly I didn't receive an automatic refund of my £40 purchase price. I won't be using Banggood again.. I'll stick with UK based suppliers in future.”

Banggood 1 star review on 23rd January 2021

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Posted 4 years ago

“My experience: all fraud based They send the wrong product (worthless mockup /incomplete) The trick: sending it back for refund is more expensive than product, so they simply 'guarantee' delivery and pretend it's a mistake reviews on site seem to be all fake (easy to recognize once you know)”

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Posted 4 years ago

“Does not work”

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Posted 4 years ago

“Bateria de péssima qualidade , no primeiro uso , inchou e vazou , perdí meu dinheiro”

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Posted 4 years ago

“Pedi las pilas hace un mes y ahora me llega un mensaje de que a sido entregado ?pero a quien.porque yo no las tengo en casa”

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Posted 4 years ago

“como usar sem bateria? Desta forma quero devolver”

Banggood 1 star review on 20th January 2021

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Posted 4 years ago

“Estoy muy decepcionado con esta compra. No recibí el cargador que dicen que esta incluido en la compra. Y el precio es el mismo. Muy en desacuerdo. Asegúrense de enviarles a los clientes lo que verdaderamente proponen.”

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Posted 4 years ago

“Attention, colis incomplet, utilisation impossible et ne réponde pas à la réclamation. ÉVITEZ COMMANDE ARNAQUE”

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Posted 4 years ago

“You more service at buyer”

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Posted 4 years ago

“Bonjour merci de bien vouloir rembourser mon argent prenez contact avec le livrais j’ai pas reçu mon colis merci de donner suite au mails, et assurez vous avant d’envoyer une facture de confirmation”

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Posted 4 years ago

“the Item was arrived in time, but can't be used! the battery was Exhausted and can't be charged anymore . We checked it with the battery charger and found that 2 cells of 6 were 00:00 ..we always get "Battery charge error". Followed some Youtube solutions, but no results.”

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Posted 4 years ago

“They are not give any of the promised warranty! Monitor I bought has broke. They Said that they cant fix it , cant replace it and they cannot give me a refund because I was using it for a few months. They offered only fraction of the cost to repair it which in my area is impossible at all. I have asked to escalate that but they didn't want to do that and keep repeating the same (we cant refund, repair or replace). This is a SCAM and should have its final in court. Avoid them for your own good.”

Banggood 1 star review on 13th January 2021

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Posted 4 years ago

“No funciona y me rompió un transformador de 24 voltios y 5 amperios. Mal y causando daños”

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Posted 4 years ago

Banggood is rated 4.4 based on 7,965 reviews