Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,959 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was good as was delivery.. For the consumer they need to give more info on their products.”

Helpful Report

Posted 4 years ago

“Arrived on time but quality of camera not really good. Will be good for Zoom with lot of peoples but not to good Skype picture”

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Posted 4 years ago

“a bit slow on delivery, but items looks good”

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Posted 4 years ago

“The product has arrived in good order and condition, but delivery was very long, aprox 1 month.”

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Posted 4 years ago

“Order arrived earlier than expected, was thrilled. Content was as per the picture!”

Banggood 3 star review on 18th October 2020

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Posted 4 years ago

“Still getting set up, not sure I have ordered the case I wanted, but the phone arrived in good time dispite Covid and is the model ordered. I would like a screen protector, I am having a little difficulty with software which browsers I normally use UC Browser say needs a more recent browser for some of my choices and CM Browser will not connect to some of the sites I wanted. The phone meets the spec advertized as far as I a limited "techo" can tell and an added bonus is duel SIM which I had not realised before. Thanks, you can relly on Banggood to deliver.”

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Posted 4 years ago

“Great to order from however delivery timing not encouraging.”

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Posted 4 years ago

“Bought 2 sets of Drillpro combination drill tap sets, 1 metric can with plastic protective case and 1 SAE set that can in plastic bag. Cases for Both would have been preferred.”

Banggood 3 star review on 16th October 2020

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Posted 4 years ago

“Most items are as pictured.”

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Posted 4 years ago

“Shipment is quick, but sometimes there is a lack of tracking info for long time. And this is frustrating... Another topic is the inability to pay by credit card for large sums (e.g. more that 700 euros). This is a really HUGE, huge problem, which creates very strong difficulties and inconveniences !”

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Posted 4 years ago

“The package arrived on time but sadly one of the two displays had a fault and the OLED display had lines across it. The other display worked perfectly. Just as well I ordered tow but disappointed in the failure of one. Not worth sending back as the postage will be more than the display is worth.”

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Posted 4 years ago

“Delivery correct and on time. Product defect. Wate what customer service will do.”

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Posted 4 years ago

“I purchased a solar powered security camera from Banggood. The camera seems to work but the app required to use the camera has a serious problem. I can't subscribe to a service that allows storing large, continuous videos in the cloud.”

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Posted 4 years ago

“A compra demorou muito mais que o combinado, mas não posso atribuir ao Banggood, pois o problema pode ter sido a maldita greve de nossos Correios. O mandril que comprei veio certinho como anunciado, mas faltou informação sobre a rosca do modelo que o mandril se adapta e não deu para a minha esmerilhadeira Angular Black&Decker G 650 60 Hz laranja 220V.”

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Posted 4 years ago

“I am a little disappointed that the shoes are more casual than the dress shoes that I thought I was buying. I am keeping them because they are so comfortable. They look very nice with a pair of jeans!”

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Posted 4 years ago

“The delivery was well in advance of the planned date and I was absent for 10 days. I finally found the package at the rear of the house behind the door shutters. No paperwork was left. My neighbour was checking the letterbox every day and I thought the package had been undelivered or stolen”

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Posted 4 years ago

“The product arrived but the customer service was terrible. They wouldn’t commit to anything and just kept telling me what I wanted to hear. They had no idea where my purchase was but they had my money!! That bit they got right!”

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Posted 4 years ago

“The mannequin I ordered is beautiful, but unfortunately her skin is too dark therefore I can't use the mannequin.”

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Posted 4 years ago

“Microscope works, but stand is awful, soft, twisting, it is impossible to focus correctly.”

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Posted 4 years ago

“الشريط الرابط للمرآة بلاستيك ضعيف وقابل للكسر بسرعة المرآة صغيرة جداً لدرجة أنها لا تعطيك من خلفك.ولكن تؤدي الغرض بدون دقة”

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Posted 4 years ago

Banggood is rated 4.4 based on 7,959 reviews