Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 1st April 2025

Torocsik

Banggood 5 star review on 1st March 2025

HoferJC

778

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased one plus ,and protective case , but it does fit this model.”

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Posted 3 years ago

“jeg bestilte varen til min adresse men måtte køre 10 km for at hente på et postudleverings sted jeg havde ellers kontakted banggood som forsikrede mig at de ville sørge for at de blev leveret hjemme hos mig så jeg giver ikke meget for deres kundeservice så nu må det fremover blive aliexpres jeg køber hos”

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Posted 3 years ago

“The smartwatch does not work. The display is totally blank after putting on charge for 3 hours. The display has never come on.”

Banggood 1 star review on 18th August 2021

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Posted 3 years ago

“Orders take a very long time to be delivered. @ of my orders have been sitting unprocessed for weeks now. Either ship or cancel these orders. GET ON WITH IT.”

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Posted 3 years ago

“i would like a refund. The boat was broken when we got it. put it in water and it sank after 5 mins.”

Banggood 1 star review on 12th August 2021

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Posted 3 years ago

“B om dia. Conforme solicitado pelo site informo que a tampa de lente para gopro 9 não tem o tamanho correto . Cai facilmente. OU esta com defeito ou a qualidade não condiz com informações. Nao indico tal produto.”

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Posted 3 years ago

“I never received the saws & Batteries I ordered and payed for, they sent 2 bloody saw chains in place of ordered items which are of no use with out the SAWS. asked to return, you can, but at your expense. would I shop with them again !, Never, with con men again”

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Posted 3 years ago

“Comprei um aparelho completo pela descrição e veio apenas a corrente , comunicado pra devolução péssima !”

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Posted 3 years ago

“Udávajú 100w a má to Max. 50w”

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Posted 3 years ago

“Banggood; delivery was good but they shipped a obviously and visibly defective watch (large metal pieces between crystal and watch face) and they are now reluctant to take a return. I sent them 4 pics and they now want a "video." Not sure what a video of a stationary item will tell them that 4 pictures will not. Run do not walk away from this company.”

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Posted 3 years ago

“I installed the antenna on the roof of my car and went for a drive. As soon as I got up to 60 kmh the antenna blew away. It is totally unsuitable for mobile operations.”

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Posted 3 years ago

“I didn't receive my merchandise where is it ?”

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Posted 3 years ago

“Não recebi o produto.”

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Posted 3 years ago

“The hooter are not 300db like advertise”

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Posted 3 years ago

“These shoes are very narrow. Before I ordered them I carefully measured my feet and then I go ahead Maybe for women or Chinese but not for men”

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Posted 3 years ago

“Product does not work corectly. Seller write in chinese an let me with the product wich does not work. We have no recours with bangood. I am alone with my bad product. I am not satisfied”

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Posted 3 years ago

“You need to allow "0" stars also for sellers like BANGGOOD. I ordered more items in more purchases from this scammers and they never arrived. They refunded money, but after more times repeated requests and two weeks after. Reason? There is! I ordered expensive and highly demanded products which price was raised by other sellers and this scammers simply did not send me my purchase. It is simple: I DID NOT BOUGHT ON THEIR SITE JUST BECAUSE I LIKE THEM. I PAYED THE LOWEST PRICE THAT SUITS ME. Instead to order and send it, they just postponed order for more than two months. I was waiting because I wasn't in rush and I also wanted to test them. THEY FAILED!”

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Posted 3 years ago

“Bluetooth transmitter listed as BT 4.2 version , unit supplied is BT 5.0 version , my devices are not suitable , unit is useless for my needs. returning item; New Zealand cost is a lot more than total value of the item supplied.”

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Posted 3 years ago

“This KSGER T12 STM32 V3.1S Welding Soldering Iron Station OLED DIY Plastic Handle Electric Tools Quick Heating T12 Iron Tips 8s Tins 907 9501 Handle with 3Pcs T12 Tips - 3 This is not what i got from them. The firmware is not the same in the station as they show from website, its missing 2 options in the menu. The 2 options is Display and Time You could se that inte pictures i send here. Picture 1 my station i recived Picture 2 the menu from website Regards Peter from Sweden”

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Posted 3 years ago

“I orderd shave trimmer 6 in 1 and the banggood send only one head beard shaver instead of sending the whole set.”

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Posted 3 years ago

Banggood is rated 4.4 based on 7,964 reviews