Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,965 Reviews

85 %

of reviewers recommend Banggood

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Metrics

4.4

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 1st April 2025

Torocsik

Banggood 5 star review on 1st March 2025

HoferJC

778

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I payed for a 4K camera drone, but I received 720p camera”

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Posted 4 years ago

“took a long timr to arrive. Poor shipping and when it did arrive the plug was not for Canadian Electrical outlets. I was not able to use it. I have not heard back from Bangood to resolve this problem. I will now file a refund notice with Paypal.”

Banggood 1 star review on 3rd March 2021

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Posted 4 years ago

“the USB is not working, I Tried different windows.”

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Posted 4 years ago

“El oukitel WP6 lo pedí en noviembre y llego 2 meses más tarde. 27 enero. Cuándo llego tenía problemas en el funcionamiento. Reclame a bangood para un arreglo cambio y tardaron 15 días en responder. Su respuesta fue que acudiera a un a reparación local y que abonarían hasta 45€ Por la reparación y que podía perder la garantía. Consulte a varias tiendas de reparación local y al estar en garantía te remiten a la tienda que te lo vendió. Bangood ha cerrado la reclamación sin solucionar el problema. Estoy disgustada con el funcionamiento del producto y con el servicio de atención al cliente de bangood. He solicitado la devolución del producto y reembolso del dinero A ver que pasa”

Banggood 1 star review on 1st March 2021

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Posted 4 years ago

“I got it soon, but the "w" is stucked, and it is continously typing it.”

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Posted 4 years ago

“It's sucks not working”

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Posted 4 years ago

“2 câbles sur 5 avait un défaut de fabrication empêchant l'insertion sur une de leur extrémité. Prises en cuivre argenté et non en acier inoxydable. Capacité des coaxiaux environ 130 pF. Evidemment photos difficiles à faire car défaut au fond des prises.”

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Posted 4 years ago

“I hAve being ordering from Banggood for lots of years ,only my last order was not good because I oedered titanium plated hex screwdrivers and they sent instead normal ones,no answer from them ,thats why I will go with EBAY 100% MONEY BACK GARANTEE IF ITEM NOT AS DISCRIBED”

Banggood 1 star review on 26th February 2021

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Posted 4 years ago

“I have received the product, but unfortunately the screen does not work, it is not activated, i can not use it. i ask the company to return my money”

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Posted 4 years ago

“Banggood has a very disorganised and dysfunctional, uncoordinated and uninformed customer service. In November 2020, I had an order cancelled because (as they claim) I could not be identified as the cardholder. I sent more than 50 emails regarding refund and had inconsistent replies from different persons, most saying something new and unrelated to the previous. I finally received the refund in my account in January 2021. That's a long wait. In February 2021, I contacted them to order the same items. I took steps to identify myself as the the cardholder. They assured me all will be well. I went ahead and placed the order. Two days later, I was informed the items couldn't be delivered because Shipping isn't available to Cote d'Ivoire. How and why would a company not know where shipping is possible and not possible so that customers wouldn't even be able to place orders? They said they'll apply full refund. To make things worse, the next morning, they went ahead to make unauthorised and unjustified debits from my card/account. I consider that as theft. Such should not happen. As a result of these bad experiences, I have no plans to ever purchase items from the website. Never again.”

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Posted 4 years ago

“I didn't receive my order yet. I ordered shoes in December and the estimated date to receive the product is in April. I received an email today notifying me it will take 10 days longer. As it was it would have taken over 2 months for delivery. This don't fly in this day and age. Wouldn't recommend this site to my worst enemy! Must have been shipped by dogsled.”

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Posted 4 years ago

“La entrega fue rapidísima pero el producto no va bien, se acaba la batería rápidamente.”

Banggood 1 star review on 25th February 2021

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Posted 4 years ago

“Fast flash drive, but my smart TV and the xbox can´t read it”

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Posted 4 years ago

“The printer arrived with errors in the software or in the ender 5 plus motherboard, it has a fault in the z axis, it could be a driver. I would like to use the guarantee of that one, how could I do it”

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Posted 4 years ago

“El envío me llegó a tiempo solo que me llegó con 1 batería en vez de 2 y sin el sensor óptica”

Banggood 1 star review on 22nd February 2021

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Posted 4 years ago

“I have ordered 2 identical drones from Banggood, both arrived with defective transmitters. Banggood refused any warranty claim, no refund, no replacement and no repair. The email contact with them was rude from their side, they said there is no warranty under their policy. Never Banggood again!”

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Posted 4 years ago

“Bought a tablet ,,was malfunction ,contact Bangood service they told me to send it back ,the shipping cost was the half the price of the tablet ,they send it from europe ,and they want me to send it to china ..lost 130 euros !!”

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Posted 4 years ago

“I was looking to upgrade the spindle on my 3018 pro BUT How does the motor mount to the old motor mount ??? I know it wont work on my machine !!”

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Posted 4 years ago

“Did not receive what I ordered. Now despite unsubscribing several times I still get these spam emails.”

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Posted 4 years ago

“Motor ran for about 20 minutes before the ignition system failed. I have bought 3 Internal Combustion engines from you guys and two of them have had ignition system failures within a short time of purchase. That is a failure rate of 60%. The manufacturer REALLY needs to look at the ignition reliability issue with these engines! I want to purchase two (2) new ignition systems in the hope that one at least works, but there is no spare part listed on the website and Banggood will not supply me with the part number so that I can order replacements. It is all EXTREMELY frustrating!”

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Posted 4 years ago

Banggood is rated 4.4 based on 7,965 reviews