Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 1st April 2025

Torocsik

Banggood 5 star review on 1st March 2025

HoferJC

778

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw it... ordered it... bought it... used it... happy with it.”

Helpful Report

Posted 4 years ago

“Not what i would call high quality !”

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Posted 4 years ago

“Was notified 12 days after ordering that items were not in stock Even though the site said plenty stock. Asked for refund and one week later was told items were being dispatched, took another 10 days to receive.disapointing customer service, delivery time was what I expected”

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Posted 4 years ago

“Not so happy. Had to change the order because items that showed in stock was suddenly out of stock after I placed the order.”

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Posted 4 years ago

“Die Lieferung kam erst 2 Monate nach Bestellung an. Das ist nicht akzeptabel. Ansonsten ist die Ware in Ordnung.”

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Posted 4 years ago

“Recieved earlier than expected”

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Posted 4 years ago

“Price and delivery fine. Not sure if it was this site but my credet card went blocked at same time. I suspect the taxpay I made. Thought it was from banggood but not sure.”

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Posted 4 years ago

“Cul de l'ampoule trop long pour se monter dans mon phare. Semble bien fonctionner et bien éclairer.”

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Posted 4 years ago

“It hasn’t yet because I ordered them in August thinking I could receive them before fall. It took seven weeks to get them so I won’t be able to wear them until next year’”

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Posted 4 years ago

“Hi . Thanks for a early delivery, you guys are awesome. The connectors are good quality, unfortunately I ordered the wrong crimping tool ( to small ) Then for the bad news, your app is complicated and the “ help / contact us “ doesn’t work lastly, no were could find an contact email address, to get help to order the right crimping tool . I get the impression you don’t want to be contacted. I have ordered another tool last week Friday and hope it’s the correct one as I’m sad to say it will be my last order . Kind regards Jacques Rossouw”

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Posted 4 years ago

“A good stylish product and reasonably priced. Delivery slow but arrived intact.”

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Posted 4 years ago

“correct...”

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Posted 4 years ago

“ok but didnt have the glue so i cant use it”

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Posted 4 years ago

“Product not marked as advertised but was found to be suitable having researched the internet to ascertain its parameters. Also delicate contact had been bent at right angles to resistor so extreme care had to be exercised when assembling.”

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Posted 4 years ago

“Got it within 3 weeks”

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Posted 4 years ago

“Very good communication from beginning to package arrival.”

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Posted 4 years ago

“Bien reçu conforme au délais de livraison. Bonne qualité de l'emballage. Ma note de 3 se justifie par le manque de notice en Français ou en Anglais et le cordon d'alimentation qui n'est pas au normes européenne. A part ces problèmes l'appareil est de bonne qualité. Cordialement.”

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Posted 4 years ago

“Product arrived, but delivery is slow.”

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Posted 4 years ago

“The Lenovo M8 tablet I ordered, was installed and optimized to Chinese market, even though I ordered it from an EU shipping address, to an EU address. It even came with an US adapter, not an EU one. The tablet works well, but it needed to reinstall everything included the Android 9, with a help of an IT expert. Google was missing from it as well. Luckily it worked, but for a regular EU customer, it would cause sone trouble.”

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Posted 4 years ago

“The solar powered pool thermometer was received promptly.”

Helpful Report

Posted 4 years ago

Banggood is rated 4.4 based on 7,964 reviews