Login
Start Free Trial Are you a business?? Click Here

Banner Jones Solicitors Reviews

4.6 Rating 63 Reviews
89 %
of reviewers recommend Banner Jones Solicitors
4.6
Based on 63 reviews
Customer Service
Communication Channels
Telephone
Read Banner Jones Solicitors Reviews
Visit Website

Phone:

03300176309

Email:

bannerjonessolicitors@gmail.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good service, advice and attention to detail. Thanks John & bernie
Helpful Report
Posted 10 years ago
We had a very satisfying experience when we used Banner-Jones to update 2 wills and also create 2 powers of attorney. We dealt with Sarah Allen, solicitor, who was very pleasant, helpful and obviously very knowledgeable. We were also impressed by the fact that in Sarah's absence her secretary was very efficient and able to deal with our queries instantly. The price I felt was very fair and I would recommend your firm to others. James Durrand.
Helpful Report
Posted 10 years ago
I wouldn't hesitate to use the Sheffield branch of Banner Jones again. I was worried at first that not always being able to speak to the same person all the time would result in a lack of information being passed and people not being up to date on the stage the sale of my house was at, when I called. This was absolutely not the case; everyone had the up to date info and could talk to me with confidence- very reassuring. Despite my having to do most of the contacting ( which I did find a little annoying at times) , my calls were always returned if no one was available and my emails answered and I was never made to feel like a 'pain in the neck' for calling. Correspondence being emailed to me was great. I was informed of extra costs incurred before the work was undertaken. All agreed deadlines for actions were met, for the sale of my house to proceed- which is more than can be said for my buyer solicitors !! Thank you for providing me with a great service.
Helpful Report
Posted 10 years ago
Banner Jones were very considerate to our needs and flexible in the way they handled our case. We were very happy with the service provided by Michael Parker and would not hesitate to recommend him and are very grateful for his support.
Helpful Report
Posted 10 years ago
Unfortunately I had to chase on a number of occasions as the work was not being progressed and then at the end of the process I was informed that there were additional charges as certain aspects had not been taken into consideration when the fixed price was quoted at the beginning of the work. I even went out of my way to turn documents round on the same day and deliver them by hand which on a journey home from Sheffield to Barlborough took me out of my way and meant I had to take time off work to get the documents to your Dronfield Office. So sadly it was not the best experience for me and whilst you were recommended to me I would struggle to recommend your services to a member of my family or a friend.
Helpful Report
Posted 10 years ago
Hi Reta, sorry to hear that. We always appreciate feedback and aim to improve our services. If you haven’t done so already please complete our survey leaving your name: https://www.surveymonkey.com/s/3T7VPSX
Posted 10 years ago
Banner and Jones, and in particular Mr Oliver Maxwell, quickly and professionally understood our problem, and wrote us a very easily understood letter outlining the further courses of action available to us. Without the sympathetic yet professional ear extended to us we would still be in a quagmire of indecision. We thank you all so very much. Brian and Janet Hollis
Helpful Report
Posted 10 years ago
Banner Jones provided an EXCELLENT service. I would recommend this firm to anyone. I was dealing with this company in the spring of 2014, as it was handling my first ever house purchase. My bank (Lloyds - name and shame!) let me down very badly on the day of the actual purchase and if it wasn't for Banner Jones's exceptional goodwill and amazing customer service the whole deal could have fallen through, leaving me hundreds of pounds out of pocket. That didn't happen, entirely due to Banner Jones, so if you're buying a house and need to take on a law firm then I would definitely suggest you hire them.
Helpful Report
Posted 10 years ago
The service I received was excellant it was more than the very good star rating. I can not thank Richard Joy and Caroline Green enough for there hard work to bring my purchase to a conclusion as it was a stressfull last week due to the errors made by the bank THANK YOU SO SO MUCH Sharon
Helpful Report
Posted 10 years ago
We had excellent attention from Andrew Fielder with whom we had a cordial working relationship. The process we went through was long and involved my having to engage with the National Highways Authority, North East Derbyshire District Council, Derbyshire County Council, National Grid and the last owner of land before it was adopted as a highway by Derbyshire County Council. Throughout this long period we felt we had solid support and sound advice from Andrew who transacted all the legal business very effectively and delivered a most satisfactory outcome. We certainly commend Banner Jones as a wholly reliable source of legal advice.
Helpful Report
Posted 10 years ago
Excellent service and very friendly, The gentleman how dealt with me in drafting my Will was very helpful and answered any questions that that rose from our meeting. I would highly recommend this company to any one wishing to engage a solicitor for legal advice.
Helpful Report
Posted 10 years ago
The company's performance was good. We used the will writing service but as we have had no other dealings with the company we can n
Helpful Report
Posted 10 years ago
We were very pleased with all aspects of the service we received. All phone calls were returned promptly and emails replied to quickly . We appreciated the text and email updates that kept us up to date with progress. Everyone seemed professional and helpful particularly Maryum Khan our solicitor .
Helpful Report
Posted 10 years ago
Sarah Allen has looked after my family's affairs for a number of years now. Her judgement is sound and is empathic to personal needs. I would recommend her to others.
Helpful Report
Posted 10 years ago
Annette was brilliant in court and very prepared for what was a stressful situation for me . very professional at all times. I would recommend her.
Helpful Report
Posted 10 years ago
Rachel was very efficient and promt, also I felt I was being dealt with as an individual with an independent case not just another client. would highly recommend.
Helpful Report
Posted 10 years ago
Everything done either for me or on my behalf (whichever way you look at it) was totally professional and as Pop Larkin would say, was perfik. More than happy.
Helpful Report
Posted 10 years ago
Maryum Khan dealt with the conveyancing of this divorce property with excellence it has to be said that she was also very compassionate and diligent with this matter as the circumstances were not always without conflict. I appreciated how well Maryum explained everything in simple yet comprehensive terms and left me with no doubt about the process from start to finish. After 18 months of divorce proceedings and one of the hardest periods I have experienced in my life I was confident in Maryum from start to finish and she has without question helped me move on with my life closing the last door on the process so that I can move on personally I should like to convey a big thank you to her. Satisfied customer (five star service).
Helpful Report
Posted 10 years ago
I felt my case was in good hands. I felt secure knowing that the information contained in our consultation was adequate for my case.Thankyou for your help and I will be using your companyIif I ever need to in the future and would recommend you
Helpful Report
Posted 10 years ago
efficient and professional service given while rewriting my will, the only thing that could be improved would be to be more accessable at the Dronfield office to save travelling.
Helpful Report
Posted 10 years ago
Richard Barlow and Rob Stubbs could not have been more helpful. They were both involved in the administration of our daughter -in-law's estate and could not have been more empathetic. We always felt that nothing was too much trouble and they gave us first class legal advice. Since then we have engaged Richard to revise our wills and draw up powers of attorney. Again, Richard could not be faulted for his help and advice.
Helpful Report
Posted 10 years ago
Banner Jones Solicitors is rated 4.6 based on 63 reviews