“What was once a frustrating experience became much smoother when I reached out to Mrs. Francesca and her team. They were proactive, helpful, and transparent throughout the entire process. Their professional approach turned a difficult situation into a success. I highly recommend them.”
“What was once a frustrating experience became much smoother when I reached out to Mrs. Francesca and her team. They were proactive, helpful, and transparent throughout the entire process. Their professional approach turned a difficult situation into a success. I highly recommend them.”
“I just got off the phone ( on the 26th June at 15.30ish) with Esther she was really kind and supportive helped me with my app issue and spoke with her supervisor/manager to remove the interest and late payment fee I had gotten due to the payment not going through without me noticing. She even wished me belated happy birthday and reminded me to call whenever I need both to help with the issue and for evidence in case of need. She was really helpful and kind and tried to help the best way she could, this is the kind of people I wish to see as supervisors/managers, they inform you on your own duties they care enough to try to help and if they can they deliver and afterwards they still inform or give advice on what to do for the next steps and for the next time.”
“I always bank with Barclays at Croydon Branch. Just wanted to thank Bernie for all her help. I've seen her there for many years and she is very helpful with a genuine smile. Recently I went thereher and was glad she was going to serve me. She was great took her time to explain everything to me. Not just yo me but to everyone who visited her counter. Great nember of staff. Thank you. NC”
“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $47,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RESORUS.COM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”
“Had a few issues with the mortgage advisors and was getting very frustrated until Pete Cox from the Peterborough branch stepped in to sort. He was amazing and went beyond what I would have expected. He then kept me updated with phone calls until the matter was resolved. He helped to restore my faith in Barclays and is a real credit to the bank.”
“My local Barclays bank is based in North Finchley.
I always find the staff extremely helpful.
On the 4th of June I had to make a money transfer.
I was looked after by a lady called Barbara Ali - Baba.
She was so friendly and helpful. I felt valued important. She had a real genuineness about.
One very happy customer.
Regards,
Metin.”
“My local Barclays bank is based in North Finchley.
I always find the staff extremely helpful.
On the 4th of June I had to make a money transfer.
I was looked after by a lady called Barbara Ali - Baba.
She was so friendly and helpful. I felt valued important. She had a real genuineness about.
One very happy customer.
Regards,
Metin.”
“To echo what others have said... worst experience ever. I have not had access to my business bank account for over 2 weeks which is appalling. They are using the postal service which has so far taken over a week. They have been unhelpful, lacked any kind of response and I have wasted over 8 hours of my time on the phone to them daily. I cannot wait to move to another bank as Barclays are awful.”
“It has been two weeks since I requested a withdrawal, and I’m still waiting for the funds to be deposited into my bank account. Shortly after making the request, the money in my wallet inexplicably disappeared. With no updates or communication, I decided to reach out via the email in my bio (EMAIL IN MY BIO), and fortunately, they assisted me in recovering the missing funds.
Although the situation was eventually resolved, I found the delay and lack of transparency quite frustrating. However, I highly recommend Mrs. Lucy and her team for their efficient intervention in sorting out the issue.”
“After six long months of chasing missing money with phone calls, dead ends, and more circles than a hula hoop convention I was close to giving up. Then along came Gee Singh, a beacon of professionalism, clarity, and calm in a storm of confusion.
Not only did he resolve the issue swiftly and efficiently, but he also did something increasingly rare in customer service: he kept me updated. A simple phone call from Gee to let me know where things stood did more than move the process forward it restored my faith in Barclays.
Gee went above and beyond. His manner was exemplary, his follow-through faultless, and his empathy genuine. In a world of generic responses and scripted apologies, he showed that real customer care still exists and it lives in Barkingside.
Gee, you’re a credit to Barclays. Thank you.
⭐️⭐️⭐️⭐️⭐️
#CustomerServiceHero #BarclaysStar #FaithRestored #GeeToTheRescue #BarkingsideBrilliance”
“Subject: Deep Concern Regarding Incompetent Customer Service and Banking Practices
I am beyond frustrated and deeply disappointed with the level of service I’ve received. The customer service is shockingly incompetent. Every time I reach out with a genuine concern or a clear question, I’m met with robotic, scripted responses from representatives who seem completely disconnected from the issue at hand. It’s as if compassion, critical thinking, and actual problem-solving have been stripped from their training entirely.
They don’t listen. They don’t help. They merely repeat lines with no real understanding or care for the customer experience. The incompetence shows not only in the way they handle questions—but also in their answers. I’ve been left more confused after speaking with them than before I even called.
To make matters worse, your banking habits are completely unacceptable. I caught a transaction in time and canceled it, yet I was told I still need to wait 7 to 15 business days for it to fall off my account. That’s nearly three weeks of my credit being held up, for a transaction I flagged immediately. This makes absolutely no sense and shows a complete disregard for customers and their financial well-being.
I am not just a number. I expect better from a financial institution entrusted with my credit abilities . Do better, for the sake of your customers who deserve competent, compassionate, and responsive service.
What further compounds the issue is the fact that these concerns are being handled by outsourced representatives who do not reside in the country. This adds an additional layer of disconnect and makes an already frustrating situation feel even more impersonal and unresolved.”
“I watched my life savings vanish in three months because of this platform. Every penny I had worked for was gone.
Hope faded with each passing day. I felt trapped and had no way out. I reported the issue to Rangepro.org in desperation.
They listened and understood my situation. To my surprise, they took swift action. They launched an investigation and worked tirelessly to recover my funds.
After weeks of uncertainty, the impossible happened.
Rangepro.org successfully retrieved my money. It was a second chance I never thought I would get. Now, I can rebuild my finances. I am grateful for their help”
