“A bunch of crooked thieves and scammers. Ground floor atm out of order. Advised to use another atm on first floor outside the building in the rain. And as expected with every atm, i deposited my cash and the atm eats £20. All these atm's are dodgy. Spoke to a member of staff and was advised they'll check it tonight and let me know tomorrow. Lets see what happens. In general i wouldn't be visiting this branch ever again. Also if i don't get my £20 back in my account, a complaint will be coming and if not resolved, taking every penny out.
Visited the branch and heard some made up stories without a single contact or evidence. Nothing at all. No email. No letter.
Spoke to Karen and Alana. Manager not interested either.”
“I attended an appointment at Barclays in Cheltenham yesterday,and after speaking with Julie who I might add was very professional,friendly, and helpful,delt with what I wanted to get sorted,with my account ,so I came away very pleased and leant a little bit more of how to use the banking app”
“Extremely disappointed in Barclays . We made a duplicate payment to another bank on their instruction as we believed it didn’t go through so we asked Barclays if it had they said no and do it again . Next day both payments came out !!! We asked them to recall it , they did but the other bank didn’t respond and now Barclays say not there problem bye ! Disgusting service we are now down £1000 and they don’t even care we are a small business and this has crippled us due to their incompetence!”
“I was deceived by this broker and lost $58,700, leaving me unable to recover my losses, I took all of the scam evidence to rose_hoover_90_AT_gmail_._com, and they worked fast to refund my money in a matter of days Their outstanding personnel went above and beyond to help me get a refund, WhatsApp:: +1 660_233_3165.”
“I had a meeting with Debra on 28/8/2024 at Llantrisant Golf Club. Not appointment was necessary and she was very friendly, helpful and efficient. I would definitely recommend this type of meeting, particularly as the golf club is so well situated. Parking is very easy and the meeting was held in a very private environment. I have never used a Barclays hub before but i will definitely do again. Many thanks for your help Debra.”
“Following three profitable deals, I was defrauded of a total of £450,000. I will counsel everyone to avoid investing their hard-earned money in local banks. It's all a front as they entice you to make a large investment before taking it all at once. After months of suffering and depression, I received assistance to fight back hard until I was able to get my money back. I'm willing to help other victims who might be in need by sharing my experience. Get in touch with (C/-O,N*(C),/E*,/(P),/(T),(S*T*R*D)).(C/O/M). They are experts who assisted me in regaining my possessions. Once again, all credits to (Conceptstrd.com)”
“Annoying phone system on Customer Service requires you to listen to insane amount of info before you finally get to speak to someone who doesn’t under English, only to be told they can’t do anything for a problem. The bank is also notorious for holding your money for way too long while they accrue interest even though your payment cleared your bank account days ago. I will be filing a complaint with the BBB, although it’s unlikely to help due to this bank being out of control!”
“I visited the Barclays local in Dereham leisure centre to get help with what I thought was a difficult situation regarding my current account. I spoke to a lovely lady call Michelle and within minutes the problem had been solved. Michelle is very knowledgeable about banking and couldn’t have done more to help me and put my mind at rest. Thanks Michelle”
“The online statement format changed a while ago and quite frankly, I find it really confusing.
Now most of the time I can't keep track of what's going on!
Barclays always had the simplest, easy to view system of all the banks. Now it's just a chore!”
“I have been with Barclays for many years now. Today, I will be closing my account with them. To be truly honest I've been appalled at their processes and their new way of working.
Their online and mobile banking is fantastic. Really it is. It's fast, easy and user friendly. For me that's about it for the pros
A while back, my partner and I wanted to open a joint account with them. Their online banking didnt clear me because someone had inputted my date of birth wrong on my account when I set it up so I had to go to a branch. Guess what? No appointments for 8 months! Every other bank can set this up for you over the phone or via the app in about 2 minutes.
Going to branches on the occasions where you have to has been a mixed bag. All the staff are lovely and try to help, but there have been many times where I've queued up for 20 minutes to be told I'm in the wrong queue and have to queue again in the right one. This has happened when my account has been blocked by fraud and I need to go and unlock it. Normally you would learn where to go when this happens, but with no signage and with the layouts of the branches changing every few years it's a guessing game.
Don't even get me started on their interest rates. Some of the lowest I've ever had and I fully appreciate we are on the verge of a recession.
I thank them for their time and efforts, but I would strongly recommend picking another bank. Barclays is not the one anymore”
“Today I visited the Barclays help section @ the Methodist Church Hall Orpington Since the local bank closure, I have been in 3 times and have found all ladies very willing to help solve my problem I am in My 80's and they have all helped me without making me feel inadequate. so they do merit the 5stars I have given”
“POS, POS, POS. DO NOT TRAVEL OUT OF THE STATES WITH THIS CARD OR OUT OF THE COUNTRY. 3 times we have been stranded because they WILL most definitely lock your card. Don't bother calling them either just remain at the gas pump until they unlock your card for 48 hours. No need to book a room because...how? And that is just the beginning of hurting a hungry family sitting stranded off the highway. Try it out. These 5 customer specialist that you talk to are not human and don't give a flying F.”
“Attended Truro branch on 19th August to register an LPA for my ill mother. I felt very fortunate to initially speak to Jos at the counter and organised an immediate appointment with Andrea. Their patience, understanding and professionalism in what was for me a difficult situation was reassuring”
“I use Barclays Albion Street Leeds, they are so helpful, professional yet friendly.
There is one of the girls called Anne, a pleasure to deal with.
I opened my account in 1986”
“Gulshan was absolutely amazing, professional, digitally experienced. She completed my query very quickly. Lovely lady and she showed me how to access the necessary information on my Barclays app”
“Absolutely disgraceful been a customer of Barclays for 30 plus years went in today to open an account for my mum and was told I could only open one on line we had all documents needed so went to NAT west and they did everything for us mum was going to put £100.000 pound into that account might even change accounts my self”
“Visited Barclays branch in Crewe(15.08.2024),staff there is sooo helpful and amazing. I want to highlight one employee in particular her name Diana. She helped me with my problem on Barclays app. Very kind and knowledgeable lady.”
“I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions.”
